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Voicing Suggestions and Enabling Reflection: Results of an Expert Discussion on Proactive Assistants for Time Management

Published: 19 July 2023 Publication History

Abstract

While voice-controllable Intelligent Personal Assistants (IPAs) have become widespread in recent years, they remain primarily reactive with rather constrained calendaring capabilities. Anticipating more adaptive and complex assistants in the future, we organised a multidisciplinary expert discussion investigating potential use cases, interaction principles, and user modelling challenges within proactive IPAs for time management. This paper presents the identified themes and deliberations on enticing self-reflection, longitudinal task assistance, interaction modality, dialogue design, perception of the system, usage willingness, onboarding, and explainability. These findings outline a framework of advanced IPAs for time management.

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Cited By

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  • (2024)When to Approach the User: Investigating Suitable Context Factors for Proactive Voice Assistance in Automated CarsProceedings of Mensch und Computer 202410.1145/3670653.3670672(299-309)Online publication date: 1-Sep-2024
  • (2024)Devising Scrutable User Models for Time Management AssistantsAdjunct Proceedings of the 32nd ACM Conference on User Modeling, Adaptation and Personalization10.1145/3631700.3665182(250-255)Online publication date: 27-Jun-2024
  • (2023)Onboarding Stages and Scrutable Interaction: How Experts Envisioned Explainability in Proactive Time Management AssistantsProceedings of the 11th International Conference on Human-Agent Interaction10.1145/3623809.3623851(306-315)Online publication date: 4-Dec-2023

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Published In

cover image ACM Conferences
CUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces
July 2023
504 pages
ISBN:9798400700149
DOI:10.1145/3571884
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 July 2023

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Author Tags

  1. adaptation
  2. context
  3. control
  4. data representation
  5. personalisation
  6. time management

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  • Work in progress
  • Research
  • Refereed limited

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CUI '23
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CUI '23: ACM conference on Conversational User Interfaces
July 19 - 21, 2023
Eindhoven, Netherlands

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Overall Acceptance Rate 34 of 100 submissions, 34%

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CUI '25
ACM Conversational User Interfaces 2025
July 7 - 9, 2025
Waterloo , ON , Canada

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Cited By

View all
  • (2024)When to Approach the User: Investigating Suitable Context Factors for Proactive Voice Assistance in Automated CarsProceedings of Mensch und Computer 202410.1145/3670653.3670672(299-309)Online publication date: 1-Sep-2024
  • (2024)Devising Scrutable User Models for Time Management AssistantsAdjunct Proceedings of the 32nd ACM Conference on User Modeling, Adaptation and Personalization10.1145/3631700.3665182(250-255)Online publication date: 27-Jun-2024
  • (2023)Onboarding Stages and Scrutable Interaction: How Experts Envisioned Explainability in Proactive Time Management AssistantsProceedings of the 11th International Conference on Human-Agent Interaction10.1145/3623809.3623851(306-315)Online publication date: 4-Dec-2023

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