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Beyond the Boolean: How Programmers Ask About, Use, and Discuss Gender

Published: 16 April 2023 Publication History

Abstract

Categorization via gender is omnipresent throughout society, and thus also computing; gender identity is often requested of users before they use software or web services. Despite this fact, no research has explored how software developers approach requesting gender disclosure from users. To understand how developers think about gender in software, we present an interview study with 15 software developers recruited from the freelancing platform Upwork as well as Twitter. We also collected and categorized 917 threads that contained keywords relevant to gender from programming-related sub-forums on the social media service Reddit. 16 posts that discussed approaches to gender disclosure were further analyzed. We found that while some developers have an understanding of inclusive gender options, programmers rarely consider when gender data is necessary or the way in which they request gender disclosure from users. Our findings have implications for programmers, software engineering educators, and the broader community concerned with inclusivity.

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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 7, Issue CSCW1
CSCW
April 2023
3836 pages
EISSN:2573-0142
DOI:10.1145/3593053
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This work is licensed under a Creative Commons Attribution International 4.0 License.

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Association for Computing Machinery

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Published: 16 April 2023
Published in PACMHCI Volume 7, Issue CSCW1

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  1. Reddit
  2. gender
  3. interview methodology
  4. software development

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  • (2024)A Playbook to be Proud of: Making the Case for LGBTQ+ Inclusive User Account DesignProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642784(1-22)Online publication date: 11-May-2024
  • (2024)Products of Positionality: How Tech Workers Shape Identity Concepts in Computer VisionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641890(1-18)Online publication date: 11-May-2024
  • (2024)Overview of Usable Privacy Research: Major Themes and Research DirectionsThe Curious Case of Usable Privacy10.1007/978-3-031-54158-2_3(43-102)Online publication date: 20-Mar-2024

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