Game On: Using Serious Tabletop Games to Enhance User Engagement and Optimize Requirements Engineering for Smart City Urban Mobility Solutions
Pages 404 - 407
Abstract
As cities embrace smart technologies for urban development, the demand for new urban mobility solutions grows. However, capturing and prioritising diverse citizen needs poses challenges. In response, we introduce a serious tabletop game tailored for urban mobility requirements engineering. Our research aims to design and evaluate the effectiveness of this game in facilitating user engagement and optimising the elicitation, prioritisation and analysis of requirements in the context of urban mobility solutions. Our approach builds on previous serious gaming studies while focusing on citizen engagement and customisation for urban contexts. The game comprises collaborative activities using a co-design canvas. Through iterative playtesting and usability testing, the game’s design is refined.
References
[1]
Mara Balestrini, Yvonne Rogers, Carolyn Hassan, Javi Creus, Martha King, and Paul Marshall. 2017. A city in common: a framework to orchestrate large-scale citizen engagement around urban issues. In Proceedings of the 2017 CHI conference on human factors in computing systems. 2282–2294.
[2]
Regina Bernhaupt, Astrid Weiss, Marianna Obrist, and Manfred Tscheligi. 2007. Playful probing: Making probing more fun. In Human-Computer Interaction–INTERACT 2007: 11th IFIP TC 13 International Conference, Rio de Janeiro, Brazil, September 10-14, 2007, Proceedings, Part I 11. Springer, 606–619.
[3]
Walter John Carl III. 1996. Six Thinking Hats: Argumentativeness and Response to Thinking Model. (1996).
[4]
Censemaking. [n. d.]. The Bricolage of Innovation And A Kit of Parts. https://censemaking.com/2023/06/05/the-bricolage-of-innovation-and-a-kit-of-parts/
[5]
Fabiano Dalpiaz and Kendra ML Cooper. 2018. Games for requirements engineers: Analysis and directions. IEEE Software 37, 1 (2018), 50–59.
[6]
Sebastian Deterding. 2016. Make-believe in gameful and playful design. Digital make-believe (2016), 101–124.
[7]
Carl DiSalvo. 2022. Design as democratic inquiry: Putting experimental civics into practice. MIT Press.
[8]
Hadi Ghanbari, Jouni Similä, and Jouni Markkula. 2015. Utilizing online serious games to facilitate distributed requirements elicitation. Journal of Systems and Software 109 (2015), 32–49.
[9]
Amir Haj-Bolouri, Lennarth Bernhardsson, and Matti Rossi. 2016. PADRE: A method for participatory action design research. In Tackling Society’s Grand Challenges with Design Science: 11th International Conference, DESRIST 2016, St. John’s, NL, Canada, May 23-25, 2016, Proceedings 11. Springer, 19–36.
[10]
Lobna Hassan and Juho Hamari. 2020. Gameful civic engagement: A review of the literature on gamification of e-participation. Government Information Quarterly 37, 3 (2020), 101461.
[11]
NS Jyothi and A Parkavi. 2016. A study on task management system. In 2016 International Conference on Research Advances in Integrated Navigation Systems (RAINS). IEEE, 1–6.
[12]
Gwen Klerks, Nicolai Brodersen Hansen, Daisy O’Neill, and Ben Schouten. 2020. Designing community technology initiatives: A literature review. In Proceedings of the 32nd Australian Conference on Human-Computer Interaction. 99–111.
[13]
Antti Knutas, Victoria Palacin, Giovanni Maccani, and Markus Helfert. 2019. Software engineering in civic tech a case study about code for ireland. In 2019 IEEE/ACM 41st International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS). IEEE, 41–50.
[14]
Josh Kosof. 2021. Building Creativity Support Tools for Dungeon Design in Tabletop Games: A Participatory Design Study. Master’s thesis. Northeastern University.
[15]
Hiroko Kudo. 2016. Co-design, co-creation, and co-production of smart mobility system. In Cross-Cultural Design: 8th International Conference, CCD 2016, Held as Part of HCI International 2016, Toronto, ON, Canada, July 17-22, 2016, Proceedings 8. Springer, 551–562.
[16]
Fedwa Laamarti, Mohamad Eid, and Abdulmotaleb El Saddik. 2014. An overview of serious games. International Journal of Computer Games Technology 2014, 1 (2014), 358152.
[17]
Andrés Lucero, Evangelos Karapanos, Juha Arrasvuori, and Hannu Korhonen. 2014. Playful or gameful? Creating delightful user experiences. interactions 21, 3 (2014), 34–39.
[18]
Elsa Marcelino-Jesus, Joao Sarraipa, Carlos Agostinho, and Ricardo Jardim-Goncalves. 2016. The use of serious games in requirements engineering. In Enterprise Interoperability VII: Enterprise Interoperability in the Digitized and Networked Factory of the Future. Springer, 263–274.
[19]
Konstantin Mitgutsch and Narda Alvarado. 2012. Purposeful by design? A serious game design assessment framework. In Proceedings of the International Conference on the foundations of digital games. 121–128.
[20]
Luciana Monteiro-Krebs, David Geerts, Kevin Sanders, Sonia Elisa Caregnato, and Bieke Zaman. 2024. Board Games as a Research Method: A Case Study on Research Game Design and Use in Studying Algorithmic Mediation. In Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. 1–8.
[21]
Ingrid Mulder and Pieter Jan Stappers. 2009. Co-creating in practice: results and challenges. In 2009 ieee international technology management conference (ice). IEEE, 1–8.
[22]
Anne Pässilä, Antti Knutas, and Annika Wolff. 2023. Using Arts-based Methods in Science Communication.
[23]
George P Pavlidis and Stella Markantonatou. 2018. Playful education and innovative gamified learning approaches. In Handbook of Research on Educational Design and Cloud Computing in Modern Classroom Settings. IGI Global, 321–341.
[24]
Ann-Catrin Cara Pristl and Matthias Simon Billert. 2022. Citizen Participation in Increasingly Digitalized Governmental Environments-a Systematic literature Review. In ECIS.
[25]
Dominik Renzel, Malte Behrendt, Ralf Klamma, and Matthias Jarke. 2013. Requirements bazaar: Social requirements engineering for community-driven innovation. In 2013 21st IEEE International Requirements Engineering Conference (RE). IEEE, 326–327.
[26]
Guy M Robinson, Michael Hardman, and Robert J Matley. 2021. Using games in geographical and planning-related teaching: Serious games, edutainment, board games and role-play. Social Sciences & Humanities Open 4, 1 (2021), 100208.
[27]
Siti NurSyafiqah Binti Rusli, Rohani Binti Abu Bakar, and Siti Suhaila Binti Abdul Hamid. 2023. An Improvement of Interactive Priorization Technique for Requirements Interdependency in Prioritization Process. In 2023 IEEE 8th International Conference On Software Engineering and Computer Systems (ICSECS). IEEE, 320–325.
[28]
Elizabeth B-N Sanders, Eva Brandt, and Thomas Binder. 2010. A framework for organizing the tools and techniques of participatory design. In Proceedings of the 11th biennial participatory design conference. 195–198.
[29]
Elizabeth B-N Sanders and Pieter Jan Stappers. 2008. Co-creation and the new landscapes of design. Co-design 4, 1 (2008), 5–18.
[30]
Elizabeth B-N Sanders and Pieter Jan Stappers. 2014. Probes, toolkits and prototypes: three approaches to making in codesigning. CoDesign 10, 1 (2014), 5–14.
[31]
Katie Seaborn and Deborah I Fels. 2015. Gamification in theory and action: A survey. International Journal of human-computer studies 74 (2015), 14–31.
[32]
Maung K Sein, Ola Henfridsson, Sandeep Purao, Matti Rossi, and Rikard Lindgren. 2011. Action design research. MIS quarterly (2011), 37–56.
[33]
Remco Snijders, Fabiano Dalpiaz, Sjaak Brinkkemper, Mahmood Hosseini, Raian Ali, and Atilla Ozum. 2015. REfine: A gamified platform for participatory requirements engineering. In 2015 IEEE 1st International Workshop on Crowd-Based Requirements Engineering (CrowdRE). IEEE, 1–6.
[34]
Clay Spinuzzi. 2005. The methodology of participatory design. Technical communication 52, 2 (2005), 163–174.
[35]
Tarja Susi, Mikael Johannesson, and Per Backlund. 2007. Serious games: An overview. (2007).
[36]
Marja Liisa Swantz. 2008. Participatory action research as practice. The Sage handbook of action research: Participative inquiry and practice (2008), 31–48.
[37]
Naomi Unkelos-Shpigel and Irit Hadar. 2015. Inviting everyone to play: Gamifying collaborative requirements engineering. In 2015 IEEE Fifth International Workshop on Empirical Requirements Engineering (EmpiRE). IEEE, 13–16.
[38]
Kirsikka Vaajakallio and Tuuli Mattelmäki. 2014. Design games in codesign: as a tool, a mindset and a structure. CoDesign 10, 1 (2014), 63–77.
[39]
Annika Wolff, Gerd Kortuem, and Jose Cavero. 2015. Urban data games: Creating smart citizens for smart cities. In 2015 IEEE 15th International Conference on Advanced Learning Technologies. IEEE, 164–165.
Index Terms
- Game On: Using Serious Tabletop Games to Enhance User Engagement and Optimize Requirements Engineering for Smart City Urban Mobility Solutions
Recommendations
Participatory design for serious game design: truth and lies
CHI PLAY '14: Proceedings of the first ACM SIGCHI annual symposium on Computer-human interaction in playWhile the importance of participatory design has been acknowledged broadly within the field of HCI, its use in serious games is less frequent. This workshop will explore the underpinning reasons for this gap and advance the identification of ...
Games and serious games in urban planning: study cases
ICCSA'11: Proceedings of the 2011 international conference on Computational science and its applications - Volume Part IIIn this article we focus on online games and serious games in urban planning. At the beginning we provide some definitions of games and serious games and discuss the potential of serious games. We overview the urban planning games available online and ...
Bridging serious games and participatory design
Participatory design (PD) has become widely popular within the interaction design community, but to date has had little influence within serious game design processes. We argue that serious game design complicates the notion of involving users as co-...
Comments
Information & Contributors
Information
Published In
September 2024
481 pages
ISBN:9798400710940
DOI:10.1145/3677525
Copyright © 2024 Owner/Author.
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.
Sponsors
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 04 September 2024
Check for updates
Author Tags
Qualifiers
- Work in progress
- Research
- Refereed limited
Funding Sources
Conference
GoodIT '24
Sponsor:
GoodIT '24: International Conference on Information Technology for Social Good
September 4 - 6, 2024
Bremen, Germany
Upcoming Conference
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 0Total Downloads
- Downloads (Last 12 months)0
- Downloads (Last 6 weeks)0
Reflects downloads up to 14 Aug 2024
Other Metrics
Citations
View Options
Get Access
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in