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Empirical Evaluations of Interactive Systems in Cultural Heritage: A Review

Published: 01 January 2017 Publication History

Abstract

An increasing number of interactive systems aim to enhance the user experience UX of visitors at museums, archaeological places and cultural sites. This paper presents a review of empirical evaluations of interactive systems in cultural heritage CH based on a systematically selected sample of 53 publications from 2012-2016. Empirical evaluations examine the degree an interactive system satisfies user goals and expectations and are inherently complex activities that require careful planning and selection of methods. The review reports on a interactive systems of CH in terms of: purpose, technology, cultural content and location of interaction and b methods of empirical evaluation in terms of: dimensions of UX, general approach, data collection and participants. The paper provides discussion, critique and outlook on issues including: extending the evaluation dimensions towards the cultural value and the essence of interactivity; placing more consideration on CH professionals; identifying new evaluation methods that balance qualitative results to evidence-based approaches.

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    cover image International Journal of Computational Methods in Heritage Science
    International Journal of Computational Methods in Heritage Science  Volume 1, Issue 1
    January 2017
    131 pages
    ISSN:2473-5345
    EISSN:2473-5337
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    IGI Global

    United States

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    Published: 01 January 2017

    Author Tags

    1. Cultural Heritage
    2. Empirical Evaluation
    3. Evaluation Methods
    4. Interactive Systems
    5. Usability
    6. User Experience

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