Article

Emergence of the governance structure for information integration across governmental agencies: a system dynamics approach

Authors:

Luis F. Luna-Reyes,

David F. Andersen,

George P. Richardson,

Theresa A. Pardo,

Anthony M. CresswellAuthors Info & Claims

dg.o '07: Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains

Pages 47 - 56

Published: 20 May 2007 Publication History

Abstract

The purpose of this paper is to describe a dynamic theory of the socio-technical processes involved in the definition of an Integration Information problem in New York State (NYS). In April 2003, the Criminal Justice Information Technology (CJIT) group of NYS was tasked with developing a framework to give users of criminal justice data and information systems "one-stop shopping" access to information needed to accomplish their mission. CJIT collaborated with the Center for Technology in Government (CTG) for an eight-month period during 2003 to accomplish this task. The theory consists of a system dynamics model for understanding the dynamics of the collaboration involved in the problem definition stage of a project. The model was developed in facilitated group modeling sessions with the CTG team. The model is capable to generate interesting scenarios that show the importance of social accumulations in project management, Moreover, the model illustrates a powerful way to use modeling and simulation as theory-building tools.

References

[1]

Abdel-Hamid, T. K., and Madnick, S. E., Software Project Dynamics: An Integrated Approach, Prentice Hall, Englewood Cliffs, New Jersey, USA, 1991.

Digital Library

[2]

Alter, S., and Ginzberg, M., "Managing Uncertainty in MIS Implementation", Sloan Management Review, 20(1), 1978, 23--31.

[3]

Andersen, D. F., and Dawes, S., Government Information Management. A Primer and Casebook, Prentice Hall, Englewood Cliffs, NJ, 1991.

[4]

Andersen, D. F., and Richardson, G. P., "Scripts for Group Model Building", System Dynamics Review, 13(2), 1997, 107--129.

[5]

Bardach, E., Getting Agencies to Work Together: The Practice and Theory of Managerial Craftmanship, Brookings Institution Press, Washington, DC, 1998.

[6]

Black, L., Cresswell, A., Pardo, T., Thompson, F., Canestraro, D., Cook, M., Luna, L., Martinez, I., Andersen, D. F., and Richardson, G. P., A Dynamic Theory of Collaboration: A Structural Approach to Facilitating Intergovernmental Use of Information Technology. Paper presented at the Hawaiian International Conference on System Sciences-36, Hawaii, 2003

Digital Library

[7]

Black, L. J., (2002). Collaborating Across Boundaries: Theoretical, Empirical, and Simulated Explorations. Unpublished Ph.D. Dissertation, MIT, Cambridge, MA.

[8]

Black, L. J., Carlile, P. R., and Repenning, N. (2000). Improving the Practice of Process Improvement. Unpublished manuscript, Cambridge, MA.

[9]

Cooper, K. G., Strategic Analysis for Program Management: A Computer-Based Aid for the Senior Management of Large-Scale Design and Construction Programs, Pugh-Roberts Associates. Inc, 1980.

[10]

Cresswell, A. M., Pardo, T. A., Thompson, F., Canestraro, D. S., Cook, M., Black, L. J., Luna., L. F., Martinez, I. J., Andersen, D. F., and Richardson, G. P., Modeling intergovernmental collaboration: A system dynamics approach. Paper presented at the Hawaiian International Conference on System Sciences-35, Hawaii, 2002, January 7--10, 2002.

Digital Library

[11]

CTG. (2002). Modeling Interorganizational Information Integration: Project Description. Unpublished manuscript, Albany, NY.

[12]

Davidson, E., "Technology Frames and Framing: A Socio-Cognitive Investigation of Requirements Determination", MIS Quarterly, 26(4). 2002. 329--358.

Digital Library

[13]

Dawes, S., Pardo, T. A., and Cresswell, A. M., "Designing electronic government information access programs", Government Information Quarterly, 21(1), 2004, 3--23.

[14]

Dawes, S., Pardo, T. A., Simon, S., Cresswell, A. M., LaVigne, M. F., Andersen, D. F., and Bloniarz, P. A. (2003). Making Smart IT Choices: Understanding Value and Risk in Government IT Investments. Albany, NY: Center For Technology in Government, University at Albany/SUNY.

[15]

Dawes, S. S., "Interagency Information Sharing: Expected Benefits, Manageable Risks", Journal of Policy Analysis and Management, 15(3), 1996, 377--394.

[16]

Dawes, S. S., and Pardo, T., Building Collaborative Digital Government Systems: Systemic Constraints and Effective Practices. In W. J. McIver & A. K. Elmagarmid (Eds.), Advances in Digital Government: Technology, Human Factors, and Policy (pp. 259--273). Kluwer Academic Publishers. Boston, MA, 2003.

[17]

De Reuck, J., Schmidenberg, O., and Klass, D., "A Reconceptualisation of Decision Conferencing: Towards a Command Methodology", International Journal of Technology Management, 17(1/2), 1999, 195--207.

[18]

DeSanctis, G., and Poole, M. S., "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory", Organization Science, 5(2), 1994, 121--147.

Digital Library

[19]

Forrester, J. W., "Counterintuitive Behavior of Social Systems", Technology Review, 73(3), 1971, 52--68.

[20]

Fountain, J., Building the Virtual State: Information Technology and Institutional Change, The Brookings Institution, Washington, D.C., 2001.

Digital Library

[21]

Glass, R., "Short-Term and Long-Term Remedies for Runaway Projects", Communications of the ACM, 41(7), 1998. 13--15.

Digital Library

[22]

Gray, B., Collaborating: Finding Common Ground for Multiparty Problems (1st ed.), Jossey-Bass Inc., San Francisco, CA. 1989.

[23]

Hanneman, R., and Patrick, S., "On the Uses of Computer-Assisted Simulation Modeling in the Social Sciences", Sociological research Online, 2(2), 1997.

[24]

Jiang, J., and Klein, G., "Software Development Risks to Project Effectiveness". The Journal of Systems and Software, 52(1). 2000, 3--10.

Digital Library

[25]

Kellner, M., Madachy, R., and Raffo, D., "Software process simulation modeling: Why? What? How?" The Journal of Systems and Software, 46. 1999, 91--105.

[26]

Kling, R., and Schacchi, W., The Web of Computing: Computer Technology as Social Organization. In M. V. Zelkowitz (Ed.), Advances in Computers (Vol. 21, pp. 1--90). Academic Press, New York, 1982.

[27]

Lientz, B., and Rea, K., Breakthrough Technology Project Management, Academic Press, San Diego, CA, 1999.

Digital Library

[28]

Luna-Reyes, L. F. (2004). Collaboration, Trust and Knowledge Sharing in Information-Technology-Intensive Projects in the Public Sector. Unpublished PhD Dissertation, University at Albany, Albany, NY.

[29]

Luna-Reyes, L. F., Mojtahedzadeh, M., Andersen, D. F., Richardson, G. P., Bodor, T., Burke, B., Canestraro, D., Cresswell, A. M., Dawes, S., Demircivi, F., Pardo, T. A., Thompson, F., and Wu, Y.-j., Scripts for Group Model Building: Modeling the Emergence of Governance for Information Integration across Government Agencies. Paper presented at the 22nd International Conference of the System Dynamics Society, Oxford. England, 2004

[30]

Mumford, E., "A Socio-Technical Approach to Systems Design", Requirements Engineering, 5(2). 2000. 125--133.

[31]

Orlikowski, W., "Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations." Organization Science, 11(4), 2000, 404--428.

Digital Library

[32]

Patrick, S., "The Dynamic Simulation of Control and Compliance Processes in Material Organizations", Sociological Perspectives, 38(4), 1995, 497--518.

[33]

Repenning, N., "A Simulation-Based Approach to Understanding the Dynamics of Innovation Implementation", Organization Science, 13(2), 2002, 109--127.

Digital Library

[34]

Richardson, G. P., "Problems for the Future of System Dynamics", System Dynamics Review, 12(2), 1996, 141--157.

[35]

Richardson, G. P., and Andersen, D. F., "Teamwork in Group Model Building", System Dynamics Review, 11(2), 1995, 113--137.

[36]

Richardson, G. P., and Pugh, A. L., III, Introduction to System Dynamics Modeling with DYNAMO, Productivity Press, Cambridge MA, 1981

Digital Library

[37]

Roberts, E. B., A Simple Model of R&D Project Dynamics. In E. B. Roberts (Ed.), Managerial Applications of System Dynamics. Productivity Press, Cambridge MA, 1978.

[38]

Rohrbaugh, J., The use of System Dynamics in Decision Conferencing. In D. Garson (Ed.). Handbook of Public Information Systems (pp. 521--533). Marcel Dekker, New York, 2000.

[39]

Rouwette, E. A. J. A., Group Model Building as Mutual Persuasion, Wolf Legal Publishers, Nijmegen, 2003.

[40]

Sarker, S., "Toward a Methodology For Managing Information Systems Implementation: A Social Constructivist Perspective." Informing Science, 3(4), 2000, 195--205.

[41]

Stallinger, F., and Grünbacher, P., "System Dynamics Modelling and Simulation of Collaborative Requirements Engineering", The Journal of Systems and Software, 59(3), 2001, 311--321.

[42]

Sterman, J. (1992). System Dynamics Modeling for Project Management. Unpublished manuscript. Cambridge, MA.

[43]

Sterman, J. D., Business Dynamics : Systems Thinking and Modeling for a Complex World, Irwin/McGraw-Hill, Boston, 2000.

Digital Library

[44]

Suchman, L., "Practice-based design of information systems: Notes from the hyperdeveloped world". Information Society, 18(2). 2002, 139--144.

[45]

Van Lamsweerde, A., Requirements Engineering in the Year 00: A Research Perspective. Paper presented at the 22nd International Conference in Software Engineering, Limerick, Ireland, 2000

Digital Library

[46]

Vennix, J. A. M., Group Model Building: Facilitating Team Learning Using System Dynamics, Wiley, Chichester, 1996.

Cited By

Alathur SJayan V. (2022)Challenges in Government Inter-Organizational Information Integration in the Context of Measles Rubella Vaccination in IndiaInternational Journal of Electronic Government Research10.4018/IJEGR.28994618:2(1-21)Online publication date: 1-Apr-2022
https://dl.acm.org/doi/10.4018/IJEGR.289946
Navarra DBianchi C(2013)Territorial Governance, E-Government and Sustainable Development PolicyProceedings of the 12th IFIP WG 8.5 International Conference on Electronic Government - Volume 807410.1007/978-3-642-40358-3_2(14-25)Online publication date: 16-Sep-2013
https://dl.acm.org/doi/10.1007/978-3-642-40358-3_2
Pateli APhilippidou S(2011)Applying business process change (BPC) to implement multi-agency collaborationJournal of Theoretical and Applied Electronic Commerce Research10.4067/S0718-187620110001000096:1(127-142)Online publication date: 1-Apr-2011
https://dl.acm.org/doi/10.4067/S0718-18762011000100009
Show More Cited By

Index Terms

Emergence of the governance structure for information integration across governmental agencies: a system dynamics approach
1. Computing methodologies
  1. Modeling and simulation
    1. Simulation types and techniques
      1. Continuous simulation
2. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management

Recommendations

ICT for governance in combating corruption: the case of public e-procurement in Portugal
ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance

Literature has highlighted the potential of information and communication technology (ICT) in building new models of public governance that promote fairness and accountability, which are key requirements in the fight against corruption. In this context, ...
E-governance and governance: a case study of the assessment of the effects of integrated financial management system on good governance in two municipal councils in Kenya
ICEGOV '07: Proceedings of the 1st international conference on Theory and practice of electronic governance

The potential for ICT to positively contribute to good governance has been known for a long time and has been the subject of many articles and reports, but very little concrete empirical evidence of the effects of ICT on governance, and how these ...
IT in Governance in the 21st Century

Can IT and the Internet promote and strengthen global civil society and democracy? How does the Internet create conditions for improving the delivery of services to the common public? Reviewing ICT initiatives in India leads to a set of recommendations ...

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences

dg.o '07: Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains

May 2007

349 pages

ISBN:1595935991

Conference Chairs:
Judith Bayard Cushing
The Evergreen State College
,
Theresa A. Pardo
University at Albany/SUNY

Sponsors

CIMIC
Center for Statistical Ecology and Environmental Statistics
CISCO
Center for Technology in Government

Publisher

Digital Government Society of North America

Publication History

Published: 20 May 2007

Check for updates

Author Tags

Qualifiers

Article

Conference

dg.o '07

Sponsor:

dg.o '07: Digital government research

May 20 - 23, 2007

Pennsylvania, Philadelphia, USA

Acceptance Rates

Overall Acceptance Rate 150 of 271 submissions, 55%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

4
Total Citations
View Citations
544
Total Downloads

Downloads (Last 12 months)1
Downloads (Last 6 weeks)0

Reflects downloads up to 13 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Alathur SJayan V. (2022)Challenges in Government Inter-Organizational Information Integration in the Context of Measles Rubella Vaccination in IndiaInternational Journal of Electronic Government Research10.4018/IJEGR.28994618:2(1-21)Online publication date: 1-Apr-2022
https://dl.acm.org/doi/10.4018/IJEGR.289946
Navarra DBianchi C(2013)Territorial Governance, E-Government and Sustainable Development PolicyProceedings of the 12th IFIP WG 8.5 International Conference on Electronic Government - Volume 807410.1007/978-3-642-40358-3_2(14-25)Online publication date: 16-Sep-2013
https://dl.acm.org/doi/10.1007/978-3-642-40358-3_2
Pateli APhilippidou S(2011)Applying business process change (BPC) to implement multi-agency collaborationJournal of Theoretical and Applied Electronic Commerce Research10.4067/S0718-187620110001000096:1(127-142)Online publication date: 1-Apr-2011
https://dl.acm.org/doi/10.4067/S0718-18762011000100009
Treglia JPark J(2009)Towards trusted intelligence information sharingProceedings of the ACM SIGKDD Workshop on CyberSecurity and Intelligence Informatics10.1145/1599272.1599283(45-52)Online publication date: 28-Jun-2009
https://dl.acm.org/doi/10.1145/1599272.1599283

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents