Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.5555/1795234.1795246acmotherconferencesArticle/Chapter ViewAbstractPublication PagespdcConference Proceedingsconference-collections
research-article

Participatory IT design and participatory development: a comparative review

Published: 01 October 2008 Publication History

Abstract

This paper examines literature in the twin domains of participatory interactive systems design and participatory approaches to international development. As interactive systems are increasingly promoted as a possible means of achieving international development goals, designers generally agree that participatory design approaches should be applied. However, review of the literature reveals that these two different traditions have more complex relationships, and questions must be asked about: the aims of participation, the forms of participation that are being advocated, and the skills and strategies required of practitioners. The findings suggest that successful integration of participatory interactive systems design into development will require careful reflection on the nature of development and the approaches adopted.

References

[1]
Axtell, C., Waterson, P. & Clegg, C. 1997. Problems integrating participation into software development. Int. J. Human-Computer Studies 47, 323--345.
[2]
Bannon, L., 1991. From human factors to human actors: the role of psychology and human-computer interaction studies in system design Source. In J. Greenbaum and M. Kyng, editors. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ., pp. 25--44.
[3]
Beyer, H. R. and Holtzblatt, K. 1995. Apprenticing with the customer. Commun. ACM 38, 5 (May. 1995), 45--52.
[4]
Biggs, S. (1989). Resource-Poor Farmer Participation in Research: A Synthesis of Experiences from Nine National Agricultural Research Systems. OFCOR Comparative Study Paper. The Hague.
[5]
Bjerknes, G., Ehn, P. & Kyng, M. 1987a. Computers and Democracy. Aldershot, UK: Avebury.
[6]
Bjerknes, G., Ehn, P. & Kyng, M. 1987b. Introduction. In Bjerknes, G., Ehn, P. & Kyng, M. Computers and Democracy. Aldershot, UK: Avebury, pp. 1--16.
[7]
Bødker, K & Pedersen J. S. Workplace cultures: looking at artifacts, symbols, and practices. In J. Greenbaum and M. Kyng, editors. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ., pp. 121--138
[8]
Bødker, S. and Grønbæk, K (1991). Design in Action: From Prototyping by Demonstration to Cooperative Prototyping. In J. Greenbaum and M. Kyng, editors. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ., pp. 197--218.
[9]
Botchway, K. (2001). Paradox of Empowerment: Reflections on a case Study from Ghana. World Development. Vol 29, No. 1. Oxford: Elsevier Science Limited.
[10]
Braa, J; Titlestad, O. H. and Saebo, J. (2004). Participatory Health Information Systems Development in Cuba - The Challenges of addressing Multiple Levels in a Centralised Setting. Proceeding Participatory Design Conference, 2004, Toronto, Canada.
[11]
Braten, S. 1973. Model Monopoly and Communications: Systems Theoretical Notes on Democratization. Acta sociologica, journal of the Scandinavian Sociological Association, 16, 2, (1973) 98--107.
[12]
Brett, E. (2003). Participation and Accountability in Development Management. Journal of Development Studies, Vol. 40, No. 2.
[13]
Brown, L. D. (1985). People-Centered Development and Participatory Research. Harvard Educational Review, Vol. 55, No. 01.
[14]
Burke, S. (1993). People First: A Guide to self-Reliant Participatory Rural Development. London: Zed Books Limited.
[15]
Cederman-Haysom, T and Brereton, M. (2006). A Participatory Design Agenda for Ubiquitous Computing and Multimodal Interaction: A case study of dental practice. In Procs. PDC'06, ACM Press, pp 11--20.
[16]
Chambers, R. (1983). Rural Development: Putting the last First. Intermediate Technology Publications, London.
[17]
Chambers, R. (1994a). The Origin and Practice of PRA. World Development, Vol. 22, No. 7.
[18]
Chambers, R (1995). 'Rural Appraisal: Rapid, Relaxed and Participatory'. Participatory Rural Appraisal - Methods and Applications in Rural Planning. Mukherjee Amitava (ed.). Vikas Publishing House Private Ltd.
[19]
Conway, G. (1985). Rapid Rural Appraisal and agroecosystem analysis: A case study from Northern Pakistan. In KKU, Proceedings of the 1985 International Conference on Rapid Rural Appraisal. Khon Kaen, Thailand, University of Khon Kaen. pp 228--254.
[20]
Cornwall, A. et al. (2001). In Search of New Impetus: Practitioners' Reflection on PRA and Participation in Kenya. IDS Working Paper 131. http://www.ids.ac.uk/ids/bookshop/wp/wp131.pdf.
[21]
Cooke, B & Kothari, U. (Eds.), 2001. Participation: The New Tyranny? Zed Books, London
[22]
DePaula, R. 2004. Lost in translation: a critical analysis of actors, artifacts, agendas, and arenas in participatory design. In Procs of PDC 04. ACM, New York, NY, 162--172.
[23]
Dix, A. Finlay, J., Abowd, G. & Beale, R. 2007. Human Computer Interaction (4th Ed) Prentice Hall
[24]
Ehn, P., & Kyng, M. (1987). The collective resource approach to system design. In G. Bjerknes, P. Ehn, & M. Kyng (Eds.), Computers and Democracy--a Scandinavian Challenge (pp. 17--57). Avebury: Aldershot.
[25]
Ehn, P. & Kyng, M. 1991. Cardboard computers: mocking-it-up or hands-on the future. In J. Greenbaum and M. Kyng, editors. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ., pp. 169--196
[26]
Esman, M. J. and Uphoff, N. T. (1982). Organisation and Rural Development: The State of Art, Ithaca, Cornell.
[27]
Estrella, M, Blauert, J. Campilan, D, Gaventa, J, Gonsalves, J, Guijt, I, Johnson, D and Ricafort, R. 2000 Learning from Change: Issues and Experiences in Participatory Monitoring and Evaluation. IT Books, London
[28]
Finn, J. (1994). The Promise of Participatory Research. Journal of Progressive Human Services, Vol. 5, No. 2.
[29]
Floyd, C., Mehl, W.-M., Reisin, E-M., Schmidt, G., and Wolf, G. Out of Scandinavia: Alternative approaches to software design and system development. Human-Computer. Interaction. 4, 4, (1989), 253--350.
[30]
Freire, P. (1978). Education for Critical Consciousness. New York: Seabury Press.
[31]
Greenbaum, J and Kyng, M (Eds.) (1991) Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, N.J. 1991.
[32]
Greenbaum, J & Kyng M. Introduction: situated design. In Greenbaum, J., and Kyng, M. Design at work: Cooperative design of computer systems. Erlbaum, Hillsdale, N.J., 1991, pp. 1--24.
[33]
Guimares, T & McKeen, D., 1993. User Participation in Information Systems Development: Moderation in all things. In Avison, D. Kendall, J. E. & DeGross, JJ (Eds) Human Organisational and Social Dimensions of Information Systems Development. Elsevier: North Holland.
[34]
Hansen, T, R. (2006) Strings of Experiments - Looking at the Design Process as a Set of Socio-Technical Experiments. In, Jacucci, G, Kensing, F, Wagner, I & Blomberg, J (Eds.) Proceedings of PDC 2006, volume 1, pp 1--10. ACM Press.
[35]
Heeks R. (1999a). The Tyranny of Participation in Information Systems: Learning from Development Projects. Working paper no. 4 in Development Informatics series, University of Manchester, ISBN: 1 9025 1820 9
[36]
Hornecker, E., Halloran, J., Fitzpatrick, G., Weal, M., Millard, D., Michaelides, D., Cruickshank, D., and De Roure, D. 2006. UbiComp in opportunity spaces: challenges for participatory design. In Procs of PDC'06. ACM Press, New York, NY, 47--56
[37]
IDRC 2005. Participatory Research and Development: A sourcebook (volume 1). International Development Research Centre, Canada. Available on-line from http://www.idrc.ca
[38]
Jaitli, N (2000). Participation: Building Perspectives. Revisiting Participation - Third Course for Development Professionals from South Asian Countries. PRIA, New Delhi.
[39]
Johannsen, N. and Kensing, F. (2005). Empowerment Reconsidered. In Proceeding of Critical Computing Aarhus, Denmark 2005, ACM Press
[40]
Kanstrup, A. M. and Christiansen, E. (2005). Model Power - Still an Issue? In Proceeding of Critical Computing Aarhus, 2005, ACM Press.
[41]
Karl, M. (2000). Monitoring and Evaluating Stakeholder Participation in Agriculture and Rural Development Projects: A Literature Review. http://www.fao.org/sd/Ppdirect/Ppre0074.htm
[42]
Katsumoto, S (2007). Participation in International Development. http://socialresearchmethods.net/katsumoto/shuzo.html
[43]
Kensing, F. & Blomberg, J., 1998. Participatory Design: Issues and Concerns. Computer Supported Cooperative Work 7: 167--185.
[44]
Kensing, F. & Madsen, K. H. (1991). Generating Visions: Future Workshops and Metaphorical Design. In Greenbaum, J. and Kyng, M. Design at work: Cooperative design of computer systems (pp. 155--168). Lawrence Erlbaum Associates, New York.
[45]
Kensing, F., Simonsen J. & Bøødker, K. (1998). MUST: A method for participatory design, Human-Computer Interaction, Vol. 13, No. 2, Pages 167--198
[46]
Kesby, M. 2005. Retheorizing Empowerment-through-Participation as a Performance in Space: Beyond Tyranny to Transformation. Journal of Women in Culture & Society 30(4), 2037--2065.
[47]
Kimaro, H & Titlestad, O. H, 2008. Challenges of user participation in the design of a computer based system: The possibility of participatory customisation in low income countries. Journal of Health Informatics in Developing Countries 2(1).
[48]
Kyng, M. & Mathiassen, L. (1982): Systems Development and Trade Union Activities, in N. Bjøørn-Andersen (ed.): Information Society, for richer, for poorer. Amsterdam: North Holland.
[49]
Lennie, J 2005, An evaluation capacity-building process for sustainable community IT initiatives: empowering and disempowering impacts, Evaluation, 11 (4), pp. 390--414.
[50]
Luke, R., Clement, A., Terada, R., Bortolussi, D., Booth, C., Brooks, D., and Christ, D. 2004. The promise and perils of a participatory approach to developing an open source community learning network. In Proceedings of PDC 2004. ACM, New York, NY, 11--19.
[51]
Mayoux, L. 2001. Participatory Methods. Available at: http://www.ids.ac.uk/impact/resources/tools/mayoux_ParticMethods.doc
[52]
Medhi, I. 2007. User-centered design for development. interactions 14, 4 (Jul. 2007), 12--14.
[53]
Merkel, C. B.; Xiao, L; Farooq, U; Ganoe, C. H.; Lee, R; Carroll, J. M. and Rosson, M. B. (2004). Participatory Design in Community Computing Context: Tales from the Field. Proceeding Participatory Design Conference, 2004, Toronto, Canada.
[54]
Michener, V. (1998). The Participatory Approach: Contradiction and Co-Optation in Burkina Faso. World Development, Vol. 26, No. 12.
[55]
Monk, A., Wright, P., Haber, J. & Davenport, L. (1993). Improving your Human Computer Interface: A Practical Technique. London: Prentice-Hall International (UK) Ltd.
[56]
Mörtberg, C. and Studedahl, D. 2005. Silences and sensibilities: increasing participation in IT design. In O. W. Bertelsen, N. O. Bouvin, P. G. Krogh, and M. Kyng, (Eds.)., Procs of Critical Computing: between Sense and Sensibility. ACM, New York, NY, 141--144
[57]
Muller, M. J. (1991). PICTIVE---an exploration in participatory design, Procs of CHI '91, p. 225--231. ACM Press.
[58]
Muller, M. J. 2001. Layered participatory analysis: new developments in the CARD technique. In Proceedings of). CHI '01. ACM, New York, NY, 90--97.
[59]
Mumford, E. 1987. Sociotechnical Systems Design: Evolving Theory and Practice. In Bjerknes, G., Ehn, P. & Kyng, M. (Eds.) Computers and Democracy. Aldershot, UK: Avebury, pp. 59--76.
[60]
Nhampossa, J. L., Kassboll, J. and Braa, J. (2004). Participation in the Information System Adaptation Process in the Public Sector in Mozambique. In, Bond, A, Clement, A, de Cindio, F, Schuler, D & van den Besselar, P (Eds.) Proceeding of the Participatory Design Conference, Vol. 2, Toronto Canada, CPSR.
[61]
Oakley, P. (1991). Projects with People. The Practices of Participation in Rural Development. International Labour Office, Geneva.
[62]
Preece, J. Sharp, H & Rogers, Y. 2007. Interaction Design. Chichester, UK: Wiley.
[63]
Pretty, J., Guijt, I., Thompson, J. and Scoones, I. (1995), Participatory Learning and Action, IIED Participatory Methodology Series, IIED, London.
[64]
Probst, K. and J. Hagmann, J. with contributions from Fernandez, M. and J. A. Ashby. (2003). Understanding Participatory Research in the Context of Natural Resource Management: Paradigms, Approaches and Typologies. ODI-AGREN Network Paper No. 130.
[65]
Proctor, R, Rouncefield, M, and Sharpe, M. (2000). Being There and Doing IT in the Workplace: A case Study of the Co-development Approach in Health care. In PDC, 2000 Proceedings of the Participatory Design Conference. T. Cherkasky, J. Greenbaum, P. Mambrey, J. K. Pors (Eds.) New York, NY, USA, 28 November - 1 December 2000.
[66]
Puri, S, Byrne, E, Nhampossa, J, & Quraishi, Z. 2004. Contextuality of participation in IS design: a developing country perspective. In Procs of PDC 2004, ACM Press, pp. 42--52.
[67]
Ransom, S., Stewart, J. (1994). Management for the Public Domain, Macmillan, London.
[68]
Rebien, C. (1996). Participatory evaluation of development assistance. Evaluation, 2 (2), 151--171.
[69]
Robertson, T, Mansfield, T & Loke, L (2006). Designing an immersive environment for public use. In Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1 Trento, Italy, pp 31--40
[70]
Ross, S, Ramage, N and Rogers, Y. 1995. PETRA, Participatory Evaluation Through Redesign and Analysis Interacting with computers 7(4) 335--360.
[71]
Severo, W. D. R. (2002). Participatory Development in Poverty Reduction Strategies: An Analysis of the Contributions of Participation. M.Sc. Dissertation Submitted to IDD, School of Social Policy, University of Birmingham.
[72]
Sigsgaard, P. (2002) Monitoring without indicators: an ongoing testing of the MSC approach. Evaluation Journal of Australasia 2:1, pp. 8--15.
[73]
Suchman, L. & Trigg, R. H., 1991. Understanding practice: video as a medium for reflection and design Source In J. Greenbaum and M. Kyng, editors. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ., pp. 65--90
[74]
Törpel, B. (2000). Self-employed Labor meets Code-termination - Participatory design in Network organisations. In PDC, 2000 Proceedings of the Participatory Design Conference. T. Cherkasky, J. Greenbaum, P. Mambrey, J. K. Pors (Eds.) New York, NY, USA, 28 November - 1 December 2000.
[75]
Törpel, B. (2005). Participatory Design: A multi-voiced Effort. In Sense & Sensibility, Proceedings of Critical Computing Aarhus, Denmark, 2005, ACM Press, 177--181.
[76]
Törpel, B. (2006). The Design Game in Participatory Design and Design Education - Chances, Risks and Side Effects. In Procs of PDC 2006, ACM Press, 77--86.
[77]
Trigg, H. R. (2000). From sandbox to "Fundbox": Viewing Participatory Design into the Fabric of a Busy Non-profit. In PDC, 2000 Proceedings of the Participatory Design Conference. T. Cherkasky, J. Greenbaum, P. Mambrey, J. K. Pors (Eds.) New York, NY, USA, 28 November - 1 December 2000.
[78]
Winschiers, H. (2006). The Challenges of Participatory Design in an Inter-cultural Context: Designing for Usability in Namibia. In Proceedings of PDC, 2006, Vol. II, Trento, Italy.
[79]
World Bank (1992). Participatory Development and the World Bank, World Bank, Washington, D.C.

Cited By

View all
  • (2022)Building Trust in Participatory Design to Promote Relational Network for Social InnovationProceedings of the Participatory Design Conference 2022 - Volume 210.1145/3537797.3537817(94-102)Online publication date: 19-Aug-2022
  • (2018)Writing PDProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210615(1-5)Online publication date: 20-Aug-2018
  • (2018)Disentangling participatory ICT design in socioeconomic developmentProceedings of the 15th Participatory Design Conference: Full Papers - Volume 110.1145/3210586.3210596(1-12)Online publication date: 20-Aug-2018
  • Show More Cited By

Index Terms

  1. Participatory IT design and participatory development: a comparative review

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    PDC '08: Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
    October 2008
    345 pages
    ISBN:9780981856100

    Sponsors

    • Indiana University: Indiana University

    In-Cooperation

    Publisher

    Indiana University

    United States

    Publication History

    Published: 01 October 2008

    Check for updates

    Author Tags

    1. IT for development
    2. design methods
    3. international development
    4. participatory design

    Qualifiers

    • Research-article

    Funding Sources

    Conference

    PDC '08
    Sponsor:
    • Indiana University
    PDC '08: Participatory Design Conference
    October 1 - 4, 2008
    Indiana, Bloomington

    Acceptance Rates

    PDC '08 Paper Acceptance Rate 15 of 160 submissions, 9%;
    Overall Acceptance Rate 49 of 289 submissions, 17%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)26
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 26 Sep 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2022)Building Trust in Participatory Design to Promote Relational Network for Social InnovationProceedings of the Participatory Design Conference 2022 - Volume 210.1145/3537797.3537817(94-102)Online publication date: 19-Aug-2022
    • (2018)Writing PDProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210615(1-5)Online publication date: 20-Aug-2018
    • (2018)Disentangling participatory ICT design in socioeconomic developmentProceedings of the 15th Participatory Design Conference: Full Papers - Volume 110.1145/3210586.3210596(1-12)Online publication date: 20-Aug-2018
    • (2016)Designing with Community Health WorkersProceedings of the First African Conference on Human Computer Interaction10.1145/2998581.2998589(58-68)Online publication date: 21-Nov-2016
    • (2014)Co-designing a Billing System for Voice Services in RuralSouth AfricaProceedings of the Fifth ACM Symposium on Computing for Development10.1145/2674377.2674389(83-92)Online publication date: 5-Dec-2014
    • (2014)The culture question in participatory designProceedings of the 13th Participatory Design Conference: Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts - Volume 210.1145/2662155.2662197(87-91)Online publication date: 6-Oct-2014
    • (2014)Design with the feetProceedings of the 13th Participatory Design Conference: Research Papers - Volume 110.1145/2661435.2661441(51-60)Online publication date: 6-Oct-2014
    • (2013)Participate, collaborate, and decideProceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 210.1145/2517899.2517901(49-52)Online publication date: 7-Dec-2013
    • (2013)From multicultural agents to culture-aware robotsProceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I10.1007/978-3-642-39232-0_47(431-440)Online publication date: 21-Jul-2013
    • (2012)Cultural hybridity in participatory designProceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 210.1145/2348144.2348168(73-76)Online publication date: 12-Aug-2012
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media