Article

A participatory design agenda for ubiquitous computing and multimodal interaction: a case study of dental practice

Authors:

Tim Cederman-Haysom,

Margot BreretonAuthors Info & Claims

PDC '06: Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1

Pages 11 - 20

https://doi.org/10.1145/1147261.1147264

Published: 01 August 2006 Publication History

Abstract

This paper reflects upon our attempts to bring a participatory design approach to design research into interfaces that better support dental practice. The project brought together design researchers, general and specialist dental practitioners, the CEO of a dental software company and, to a limited extent, dental patients. We explored the potential for deployment of speech and gesture technologies in the challenging and authentic context of dental practices. The paper describes the various motivations behind the project, the negotiation of access and the development of the participant relationships as seen from the researchers' perspectives. Conducting participatory design sessions with busy professionals demands preparation, improvisation, and clarity of purpose. The paper describes how we identified what went well and when to shift tactics. The contribution of the paper is in its description of what we learned in bringing participatory design principles to a project that spanned technical research interests, commercial objectives and placing demands upon the time of skilled professionals.

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Cited By

Yu TChang W(2023)Incorporating Design Thinking Approach to the Mutual Learning Process: A Case Study of Participatory Design with Senior Daycare WorkersHuman-Computer Interaction10.1007/978-3-031-35596-7_23(352-369)Online publication date: 9-Jul-2023
https://doi.org/10.1007/978-3-031-35596-7_23
Lattie EBurgess EMohr DReddy M(2021)Care Managers and Role Ambiguity: The Challenges of Supporting the Mental Health Needs of Patients with Chronic ConditionsComputer Supported Cooperative Work (CSCW)10.1007/s10606-020-09391-z30:1(1-34)Online publication date: 18-Jan-2021
https://doi.org/10.1007/s10606-020-09391-z
Djilali IAbdelhakim D(2020)A User Centered Model Driven Service Oriented Ubiquitous Government Design ApproachInternational Journal of Security and Privacy in Pervasive Computing10.4018/IJSPPC.202001010212:1(17-28)Online publication date: Jan-2020
https://doi.org/10.4018/IJSPPC.2020010102
Show More Cited By

Index Terms

A participatory design agenda for ubiquitous computing and multimodal interaction: a case study of dental practice
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Other conferences

PDC '06: Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1

August 2006

149 pages

ISBN:159593460X

DOI:10.1145/1147261

Conference Chairs:
Gianni Jacucci
University of Trento, Italy
,
Finn Kensing
IT University of Copenhagen, Denmark

Copyright © 2006 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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CPSR: Computer Professionals for Social Responsibility

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 August 2006

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PDC'06

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PDC'06: Expanding Boundaries in Design

August 1 - 5, 2006

Trento, Italy

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Overall Acceptance Rate 49 of 289 submissions, 17%

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Cited By

Yu TChang W(2023)Incorporating Design Thinking Approach to the Mutual Learning Process: A Case Study of Participatory Design with Senior Daycare WorkersHuman-Computer Interaction10.1007/978-3-031-35596-7_23(352-369)Online publication date: 9-Jul-2023
https://doi.org/10.1007/978-3-031-35596-7_23
Lattie EBurgess EMohr DReddy M(2021)Care Managers and Role Ambiguity: The Challenges of Supporting the Mental Health Needs of Patients with Chronic ConditionsComputer Supported Cooperative Work (CSCW)10.1007/s10606-020-09391-z30:1(1-34)Online publication date: 18-Jan-2021
https://doi.org/10.1007/s10606-020-09391-z
Djilali IAbdelhakim D(2020)A User Centered Model Driven Service Oriented Ubiquitous Government Design ApproachInternational Journal of Security and Privacy in Pervasive Computing10.4018/IJSPPC.202001010212:1(17-28)Online publication date: Jan-2020
https://doi.org/10.4018/IJSPPC.2020010102
Hansen NDindler CHalskov KIversen OBossen CBasballe DSchouten B(2019)How Participatory Design WorksProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369460(30-41)Online publication date: 2-Dec-2019
https://dl.acm.org/doi/10.1145/3369457.3369460
Halskov KHansen N(2018)The diversity of participatory design research practice at PDC 2002-2012International Journal of Human-Computer Studies10.1016/j.ijhcs.2014.09.00374:C(81-92)Online publication date: 31-Dec-2018
https://dl.acm.org/doi/10.1016/j.ijhcs.2014.09.003
Bardzell SMynatt EFitzpatrick GHudson SEdwards KRodden T(2010)Feminist HCIProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1753326.1753521(1301-1310)Online publication date: 10-Apr-2010
https://dl.acm.org/doi/10.1145/1753326.1753521
Bergvall-Kåreborn BStåhlbrost AHakken DSimonsen JRoberston T(2008)Participatory designProceedings of the Tenth Anniversary Conference on Participatory Design 200810.5555/1795234.1795249(102-111)Online publication date: 1-Oct-2008
https://dl.acm.org/doi/10.5555/1795234.1795249
Dearden ARizvi HHakken DSimonsen JRoberston T(2008)Participatory IT design and participatory developmentProceedings of the Tenth Anniversary Conference on Participatory Design 200810.5555/1795234.1795246(81-91)Online publication date: 1-Oct-2008
https://dl.acm.org/doi/10.5555/1795234.1795246
Riche YSimpson MViller Svan der Schijff JMarsden G(2008)ZebraProceedings of the 7th ACM conference on Designing interactive systems10.1145/1394445.1394451(50-57)Online publication date: 25-Feb-2008
https://dl.acm.org/doi/10.1145/1394445.1394451
Brereton MBuur J(2008)New challenges for design participation in the era of ubiquitous computingCoDesign10.1080/157108808020980994:2(101-113)Online publication date: Jun-2008
https://doi.org/10.1080/15710880802098099

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