Article

Conceptual and usability issues in the composable web of software services

Authors:

Abdallah Namoun,

Tobias Nestler,

Antonella De AngeliAuthors Info & Claims

ICWE'10: Proceedings of the 10th international conference on Current trends in web engineering

Pages 396 - 407

Published: 05 July 2010 Publication History

Abstract

Enabling the diffusion of lightweight service composition approaches among end users necessitates the appropriate understanding and establishment of the correct user requirements that lead to development of easy to use and effective software platforms. To this end, a user-centric study which includes 15 participants is carried out to unravel users' mental models about software services and service composition, their working practices, and identify users' expectations and problems of service composition. Several examples and prototypes are used to steer this elicitation study, among which is a simple composition tool designed to support non-programmers to create interactive service-based applications in a lightweight and visual manner. Although a high user acceptance emerged in regard to "developing service-based applications by end users", there is evidence of a conceptual issue concerning understanding the notion of service composition (i.e. end users do not think about nor do they understand connections between services). This paper discusses various conceptual and usability problems of service composition and proposes recommendations to resolve them.

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Cited By

Zhao LLoucopoulos PKavakli ELetsholo K(2019)User Studies on End-User Service CompositionACM Transactions on the Web10.1145/334029413:3(1-46)Online publication date: 26-Jul-2019
https://dl.acm.org/doi/10.1145/3340294
Cappiello CMatera MPicozzi M(2015)A UI-Centric Approach for the End-User Development of Multidevice MashupsACM Transactions on the Web10.1145/27356329:3(1-40)Online publication date: 16-Jun-2015
https://dl.acm.org/doi/10.1145/2735632
Soi SDaniel FCasati F(2014)Conceptual Development of Custom, Domain-Specific Mashup PlatformsACM Transactions on the Web10.1145/26284398:3(1-35)Online publication date: 8-Jul-2014
https://dl.acm.org/doi/10.1145/2628439
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Conceptual and usability issues in the composable web of software services
1. Human-centered computing
2. Information systems
  1. World Wide Web

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Information

Published In

cover image Guide Proceedings

ICWE'10: Proceedings of the 10th international conference on Current trends in web engineering

July 2010

595 pages

ISBN:3642169848

Editors:
Florian Daniel
University of Trento, Dipartimento di Ingegneria e Scienza dell'Informazione, Povo, Trento, Italy
,
Federico Michele Facca
CREATE-NET, Povo, Trento, Italy

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 05 July 2010

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Cited By

Zhao LLoucopoulos PKavakli ELetsholo K(2019)User Studies on End-User Service CompositionACM Transactions on the Web10.1145/334029413:3(1-46)Online publication date: 26-Jul-2019
https://dl.acm.org/doi/10.1145/3340294
Cappiello CMatera MPicozzi M(2015)A UI-Centric Approach for the End-User Development of Multidevice MashupsACM Transactions on the Web10.1145/27356329:3(1-40)Online publication date: 16-Jun-2015
https://dl.acm.org/doi/10.1145/2735632
Soi SDaniel FCasati F(2014)Conceptual Development of Custom, Domain-Specific Mashup PlatformsACM Transactions on the Web10.1145/26284398:3(1-35)Online publication date: 8-Jul-2014
https://dl.acm.org/doi/10.1145/2628439
Ardito CCostabile MDesolda GLanzilotti RMatera MPicozzi MPaolini PGarzotto F(2014)Visual composition of data sources by end usersProceedings of the 2014 International Working Conference on Advanced Visual Interfaces10.1145/2598153.2598201(257-260)Online publication date: 27-May-2014
https://dl.acm.org/doi/10.1145/2598153.2598201
Ardito CCostabile MDesolda GLanzilotti RMatera MPiccinno APicozzi MGarzotto FZancanaro MDe Angeli APaternò F(2013)Personal information spaces in the context of visits to archaeological parksProceedings of the Biannual Conference of the Italian Chapter of SIGCHI10.1145/2499149.2499173(1-4)Online publication date: 16-Sep-2013
https://dl.acm.org/doi/10.1145/2499149.2499173
Cappiello CMatera MPicozzi M(2013)End-user development of mobile mashupsProceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV10.1007/978-3-642-39253-5_71(641-650)Online publication date: 21-Jul-2013
https://dl.acm.org/doi/10.1007/978-3-642-39253-5_71
Cremonesi PPicozzi MMatera MMaalej WRobillard MWalker RZimmermann T(2012)A comparison of recommender systems for mashup compositionProceedings of the Third International Workshop on Recommendation Systems for Software Engineering10.5555/2666719.2666732(54-58)Online publication date: 4-Jun-2012
https://dl.acm.org/doi/10.5555/2666719.2666732
Ardito CCostabile MDesolda GMatera MPiccinno APicozzi MMalmborg LPederson T(2012)Composition of situational interactive spaces by end usersProceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design10.1145/2399016.2399029(79-88)Online publication date: 14-Oct-2012
https://dl.acm.org/doi/10.1145/2399016.2399029
Mehandjiev NDe Angeli A(2012)End user mashupsProceedings of the 2nd International Workshop on Adaptive Services for the Future Internet and 6th International Workshop on Web APIs and Service Mashups10.1145/2377836.2377845(36-39)Online publication date: 19-Sep-2012
https://dl.acm.org/doi/10.1145/2377836.2377845
Muhammad IFlorian DFabio CMaurizio MKonstan JChi EHöök K(2012)ResEval MashCHI '12 Extended Abstracts on Human Factors in Computing Systems10.1145/2212776.2223734(1949-1954)Online publication date: 5-May-2012
https://dl.acm.org/doi/10.1145/2212776.2223734
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