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Using semantic web technologies for knowledge management in e-commerce applications

Published: 03 October 2011 Publication History

Abstract

The scope of the paper is to present a model for knowledge management using Semantic Web technologies in e-commerce applications. Knowledge management refers to the representation, processing and sharing of knowledge. We will represent knowledge for an IT&C e-commerce web site using the OWL semantic web language for creating the domain ontology and inserting RDFa tags into HTML files conform to the ontology created, then knowledge is processed using SPARQL query language and shared within the web site.

References

[1]
Griffith T.L., Sawyer J. E. And Neal M.A., Virtualness and Knowledge in teams: Managing the love triangle of organizations, individuals, and information technology, MIS Quarterly 27, no.2, 2003, pp. 265-287.
[2]
http://www.link2ec.ro-the official web site of Link2eCommerce Romanian association.
[3]
Richard MacManus, How Best Buy is Using The Semantic Web, july 1, 2010, http://www.wilshireconferences.com/semtech2 010/RWW_070110.pdf.
[4]
http://www.heppnetz.de/projects/goodrelations/ - the official web site of the project developed by Prof. Martin Hepp.
[5]
http://www.openlinksw.com/index.htm - the official web site of Virtuoso Software.

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Published In

cover image Guide Proceedings
ACS'11: Proceedings of the 11th WSEAS international conference on Applied computer science
October 2011
204 pages
ISBN:9781618040398

Publisher

World Scientific and Engineering Academy and Society (WSEAS)

Stevens Point, Wisconsin, United States

Publication History

Published: 03 October 2011

Author Tags

  1. OWL
  2. RDFa
  3. SPARQL
  4. knowledge management
  5. ontology
  6. semantic web

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