Digital Work Environment Rounds – Systematic Inspections of Usability Supported by the Legislation
Pages 197 - 218
Abstract
Digital tools are an essential part of the work environment of many civil servants working at public authorities. They should therefore follow the prevalent work environment legislation. This paper describes a method to conduct digital work environment rounds to assess the usability of digitalized work to assess work environment risks and identify improvements. The methodology used is following a participatory action research project in collaboration between users, union representatives, managers and IT experts. The case presented in this paper describes the development of the digital work environment round in collaboration with a court in Sweden. It was based on an international standard in the making and collaboratively developed and adapted to the situation at the public authority. Based on this work the public authority has now decided to make this method a part of their annual systematic work environment management and other organizations are following in their tracks.
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Published In
Aug 2021
688 pages
ISBN:978-3-030-85615-1
DOI:10.1007/978-3-030-85616-8
© IFIP International Federation for Information Processing 2021.
Publisher
Springer-Verlag
Berlin, Heidelberg
Publication History
Published: 30 August 2021
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