Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/3363384.3363389acmotherconferencesArticle/Chapter ViewAbstractPublication PageshttfConference Proceedingsconference-collections
research-article

Exploring Communal Technology Use in the Home

Published: 19 November 2019 Publication History

Abstract

Vacuum cleaners, dish washers, and computers have had a lasting impact on ordinary life, and the last wave of ubiquitous technology, smart home technology, once again alters social order and practices in the home. Increasingly pervasive and internet-connected, domestic technology has become a community concern. Communal use of technology poses complex challenges for research and practice, requiring new approaches. Our investigation (36 interviews) of perceptions and considerations of communal device use illustrates how ordinary life evolves facing known and newly evolving challenges. We report four main themes around living with and sharing technology by relating aspects of technology considerations to different social groups. Using these insights, we illustrate participant considerations of personal characteristics, and discuss self-efficacy as a way to look at technology considerations, social groups, and personal characteristics. We outline in three ways how the concept of group-efficacy can help shape further investigation.

References

[1]
Albert Bandura. 1994. Self-Efficacy. In Encyclopedia of human behaviour, V. S. Ramachaudran (Ed.). Vol. 4. Academic Press, New York, 71–81. https://doi.org/10.4135/9781483386874.n481
[2]
Andy Crabtree, Richard Mortier, Tom Rodden, and Peter Tolmie. 2012. Unremarkable Networking: The Home Network As a Part of Everyday Life. In Proceedings of the Designing Interactive Systems Conference(DIS ’12). ACM, New York, NY, USA, 554–563. https://doi.org/10.1145/2317956.2318039
[3]
Andy Crabtree, Tom Rodden, Peter Tolmie, Richard Mortier, Tom Lodge, Pat Brundell, and Nadia Pantidi. 2015. House rules: the collaborative nature of policy in domestic networks. Personal and Ubiquitous Computing 19, 1 (2015), 203–215.
[4]
Andy Crabtree, Peter Tolmie, and Will Knight. 2017. Repacking ’Privacy’ for a Networked World. Computer Supported Cooperative Work: CSCW: An International Journal 26, 4-6(2017), 453–488.
[5]
Paul Dourish and Ken Anderson. 2006. Collective Information Practice: Exploring Privacy and Security as Social and Cultural Phenomena. Human-Computer Interaction 21, 3 (2006), 319–342. https://doi.org/10.1207/s15327051hci2103_2
[6]
Paul Dourish and Genevieve Bell. 2011. Divining a Digital Future: Mess and Mythology in Ubiquitous Computing. The MIT Press.
[7]
Jodi Forlizzi and Carl DiSalvo. 2006. Service Robots in the Domestic Environment: A Study of the Roomba Vacuum in the Home. In Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human-robot Interaction(HRI ’06). ACM, New York, NY, USA, 258–265. https://doi.org/10.1145/1121241.1121286
[8]
David Frohlich and Robert Kraut. 2003. The Social Context of Home Computing. Springer London, London, 127–162. https://doi.org/10.1007/1-85233-854-7_8
[9]
Christine Geeng and Franziska Roesner. 2019. Who’s In Control?: Interactions In Multi-User Smart Homes. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). ACM, New York, NY, USA, Article 268, 13 pages. https://doi.org/10.1145/3290605.3300498
[10]
Tom Hargreaves, Michael Nye, and Jacquelin Burgess. 2010. Making energy visible: A qualitative field study of how householders interact with feedback from smart energy monitors. Energy Policy 38, 10 (2010), 6111–6119. https://doi.org/10.1016/j.enpol.2010.05.068
[11]
Tom Hargreaves, Charlie Wilson, and Richard Hauxwell-Baldwin. 2017. Learning to live in a smart home. Building Research & Information 46, 1 (2017), 1–13. https://doi.org/10.1080/09613218.2017.1286882
[12]
Rikke Hagensby Jensen, Yolande Strengers, Jesper Kjeldskov, Larissa Nicholls, and Mikael B. Skov. 2018. Designing the Desirable Smart Home: A Study of Household Experiences and Energy Consumption Impacts. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems(CHI ’18). ACM, New York, NY, USA, Article 4, 14 pages. https://doi.org/10.1145/3173574.3173578
[13]
Josephine Lau, Benjamin Zimmerman, and Florian Schaub. 2018. Alexa, Are You Listening?: Privacy Perceptions, Concerns and Privacy-seeking Behaviors with Smart Speakers. Proc. ACM Hum.-Comput. Interact. 2, CSCW (nov 2018), 102:1—-102:31.
[14]
Sarah Mennicken and Elaine M. Huang. 2012. Hacking the Natural Habitat: An In-the-Wild Study of Smart Homes, Their Development, and the People Who Live in Them. In Pervasive Computing, Judy Kay, Paul Lukowicz, Hideyuki Tokuda, Patrick Olivier, and Antonio Krüger (Eds.). Springer, Berlin, Heidelberg, 143–160.
[15]
Sarah Mennicken, Jo Vermeulen, and Elaine M. Huang. 2014. From Today’s Augmented Houses to Tomorrow’s Smart Homes: New Directions for Home Automation Research. In Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing(UbiComp ’14). ACM, New York, NY, USA, 105–115. https://doi.org/10.1145/2632048.2636076
[16]
Helen J. Richardson. 2009. A ’smart house’ is not a home: The domestication of ICTs. Information Systems Frontiers 11, 5 (2009), 599–608.
[17]
Yvonne Rogers. 2006. Moving on from Weiser’s Vision of Calm Computing: Engaging Ubicomp Experiences. In Proceedings of the 8th International Conference on Ubiquitous Computing(UbiComp’06). Springer-Verlag, Berlin, Heidelberg, 404–421. https://doi.org/10.1007/11853565_24
[18]
Alex Sciuto, Arnita Saini, Jodi Forlizzi, and Jason I. Hong. 2018. ”Hey Alexa, What’s Up?”: A Mixed-Methods Studies of In-Home Conversational Agent Usage. In Proceedings of the 2018 Designing Interactive Systems Conference(DIS ’18). ACM, New York, NY, USA, 857–868. https://doi.org/10.1145/3196709.3196772
[19]
Deepika Singh, Ismini Psychoula, Johannes Kropf, Sten Hanke, and Andreas Holzinger. 2018. Users’ Perceptions and Attitudes Towards Smart Home Technologies. In Smart Homes and Health Telematics, Designing a Better Future: Urban Assisted Living, Mounir Mokhtari, Bessam Abdulrazak, and Hamdi Aloulou (Eds.). Springer International Publishing, Cham, 203–214.
[20]
Madiha Tabassum, Tomasz Kosinski, and Heather Richter Lipford. 2019. I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks. In Fifteenth Symposium on Usable Privacy and Security (SOUPS 2019). USENIX Association, Santa Clara, CA. https://www.usenix.org/conference/soups2019/presentation/tabassum
[21]
Alladi Venkatesh. 1996. Computers and Other Interactive Technologies for the Home. Commun. ACM 39, 12 (1996), 47–54. https://doi.org/10.1145/240483.240491
[22]
Charlie Wilson, Tom Hargreaves, and Richard Hauxwell-Baldwin. 2015. Smart homes and their users: a systematic analysis and key challenges. Personal and Ubiquitous Computing 19, 2 (2015), 463–476. https://doi.org/10.1007/s00779-014-0813-0
[23]
Eric Zeng, Shrirang Mare, and Franziska Roesner. 2017. End User Security & Privacy Concerns with Smart Homes. In Proceedings of the Thirteenth USENIX Conference on Usable Privacy and Security(SOUPS’17). USENIX Association, Berkeley, CA, USA, 65–80.

Cited By

View all
  • (2024)Who Should Hold Control? Rethinking Empowerment in Home Automation among Cohabitants through the Lens of Co-DesignProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642866(1-19)Online publication date: 11-May-2024
  • (2024)Smart Devices Require Skilled Users: Home Automation Performance Tests among the Dutch PopulationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2364470(1-12)Online publication date: 18-Jun-2024
  • (2024)Useful shortcutsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103177182:COnline publication date: 1-Feb-2024
  • Show More Cited By

Index Terms

  1. Exploring Communal Technology Use in the Home
    Index terms have been assigned to the content through auto-classification.

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    HttF '19: Proceedings of the Halfway to the Future Symposium 2019
    November 2019
    260 pages
    ISBN:9781450372039
    DOI:10.1145/3363384
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 19 November 2019

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. Communal Practices
    2. Household Group-Efficacy
    3. Smart Home

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Funding Sources

    Conference

    HTTF 2019
    HTTF 2019: Halfway to the Future
    November 19 - 20, 2019
    Nottingham, United Kingdom

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)16
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 13 Jan 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Who Should Hold Control? Rethinking Empowerment in Home Automation among Cohabitants through the Lens of Co-DesignProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642866(1-19)Online publication date: 11-May-2024
    • (2024)Smart Devices Require Skilled Users: Home Automation Performance Tests among the Dutch PopulationInternational Journal of Human–Computer Interaction10.1080/10447318.2024.2364470(1-12)Online publication date: 18-Jun-2024
    • (2024)Useful shortcutsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103177182:COnline publication date: 1-Feb-2024
    • (2023)The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health SystemProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581546(1-16)Online publication date: 19-Apr-2023
    • (2023)“It becomes more of an abstract idea, this privacy”—Informing the design for communal privacy experiences in smart homesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103138180:COnline publication date: 1-Dec-2023
    • (2022)The lights are on, but no one’s home: A performance test to measure digital skills to use IoT home automationNew Media & Society10.1177/1461444822113373726:9(5259-5290)Online publication date: 15-Nov-2022
    • (2022)A tool or a social being? A dynamic longitudinal investigation of functional use and relational use of AI voice assistantsNew Media & Society10.1177/1461444822110811226:7(3912-3930)Online publication date: 15-Jul-2022
    • (2022)"You Just Assume It Is In There, I Guess": Understanding UK Families' Application and Knowledge of Smart Home Cyber SecurityProceedings of the ACM on Human-Computer Interaction10.1145/35551596:CSCW2(1-34)Online publication date: 11-Nov-2022
    • (2021)Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident HomesProceedings of the ACM on Human-Computer Interaction10.1145/34760615:CSCW2(1-26)Online publication date: 18-Oct-2021
    • (2021)Design Considerations for Usable Authentication in Smart HomesProceedings of Mensch und Computer 202110.1145/3473856.3473878(311-324)Online publication date: 5-Sep-2021
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    HTML Format

    View this article in HTML Format.

    HTML Format

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media