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Volume 5, Issue 4March 2015Special Issue on Business Process Intelligence
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Editorial: “Business Process Intelligence: Connecting Data and Processes”
Article No.: 18e, Pages 1–7https://doi.org/10.1145/2685352

This introduction to the special issue on Business Process Intelligence (BPI) discusses the relation between data and processes. The recent attention for Big Data illustrates that organizations are aware of the potential of the torrents of data ...

research-article
An Analytical Framework for Understanding Knowledge-Sharing Processes in Online Q&A Communities
Article No.: 18, Pages 1–31https://doi.org/10.1145/2629445

Online communities have become popular knowledge sources for both individuals and organizations. Computer-mediated communication research shows that communication patterns play an important role in the collaborative efforts of online knowledge-sharing ...

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Process Mining for Clinical Processes: A Comparative Analysis of Four Australian Hospitals
Article No.: 19, Pages 1–18https://doi.org/10.1145/2629446

Business process analysis and process mining, particularly within the health care domain, remain under-utilized. Applied research that employs such techniques to routinely collected health care data enables stakeholders to empirically investigate care ...

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Mining Agents’ Goals in Agent-Oriented Business Processes
Article No.: 20, Pages 1–22https://doi.org/10.1145/2629448

When designing a business process, individual agents are assigned to perform tasks based on certain goals (i.e., designed process goals). However, based on their own interests, real-world agents often have different goals (i.e., agents’ goals) and thus ...

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Process Analytics Approach for R&D Project Selection
Article No.: 21, Pages 1–34https://doi.org/10.1145/2629436

R&D project selection plays an important role in government funding agencies, as allocation of billions of dollars among the proposals deemed highly influential and contributive solely depend on it. Efficacious assignment of reviewers is one of the most ...

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A Dataflow Perspective for Business Process Integration
Article No.: 22, Pages 1–33https://doi.org/10.1145/2629450

Business process integration has become prevalent as business increasingly crosses organizational boundaries. To address the issue of protecting organizations’ competitive knowledge and private information while also enabling business-to-business (B2B) ...

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Compliance Checking of Organizational Interactions
Article No.: 23, Pages 1–24https://doi.org/10.1145/2629630

In business environments, different sorts of regulations are imposed to restrict the behavior of both public and private organizations, ranging from legal regulations to internal policies. Regulatory compliance is important for the safety of individual ...

research-article
On the Discovery of Declarative Control Flows for Artful Processes
Article No.: 24, Pages 1–37https://doi.org/10.1145/2629447

Artful processes are those processes in which the experience, intuition, and knowledge of the actors are the key factors in determining the decision making. They are typically carried out by the “knowledge workers,” such as professors, managers, and ...

research-article
Classification Models for RFID-Based Real-Time Detection of Process Events in the Supply Chain: An Empirical Study
Article No.: 25, Pages 1–30https://doi.org/10.1145/2629449

RFID technology allows the collecting of fine-grained real-time information on physical processes in the supply chain that often cannot be monitored using conventional approaches. However, because of the phenomenon of false-positive reads, RFID data ...

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