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High reliability virtual organizations: Co-adaptive technology and organizational structures in tsunami warning systems
Highly reliable organizations (HROs) are those organizations, which by nature or design, cannot or must not fail; the consequences of failure in such systems are usually catastrophic. Systems that combine the characteristics of highly reliable operations ...
Socio-cognitive aspects of interoperability: Understanding communication task environments among different organizations
Emergency communication systems (ECS) are a key element in collaborations among different public safety organizations. The need for interoperability in emergency communication systems has hastened the development of interoperable communication technology ...
Technology-mediated social arrangements to resolve breakdowns in infrastructure during ongoing disruption
When societies experience disruption as caused by natural disasters, various official government agencies, relief organizations, and emergent citizen groups engage in activities that aid in the recovery effort—the process that leads to the resumption of ...
Supporting common ground and awareness in emergency management planning: A design research project
We present a design research project on knowledge sharing and activity awareness in distributed emergency management planning. In three experiments we studied groups using three different prototypes, respectively: a paper-prototype in a collocated work ...
The Team Coordination Game: Zero-fidelity simulation abstracted from fire emergency response practice
Crisis response engenders a high-stress environment in which teams gather, transform, and mutually share information. Prior educational approaches have not successfully addressed these critical skills. The assumption has been that the highest fidelity ...
