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- technical-noteOctober 2012
Moving beyond talking heads to shared experiences: the future of personal video communication
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 327–330https://doi.org/10.1145/2389176.2389240This workshop explores the future of personal video communications where systems and designs move beyond supporting conversations to a new design paradigm consisting of shared activities and experiences between distance-separated family and friends.
- technical-noteOctober 2012
CSCL@work revisited - beyond CSCL and CSCW?: are there key design principles for computer supported collaborative learning at the workplace?
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 323–326https://doi.org/10.1145/2389176.2389239We propose an interdisciplinary workshop to explore key design principles of collaborative learning in the workplace. The workshop's theme is, simply "CSCL at the workplace". Our first workshop at ACM Group 2010, and the resulting book, raise an ...
- technical-noteOctober 2012
GROUP workshop proposal: collaboration in managing computer systems
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 321–322https://doi.org/10.1145/2389176.2389238Collaboration is critical to the management of modern computer systems. At every scale, making computers work is a collective task, from enterprise systems where teams of disparate specialists work together to understand, manage, and maintain vast ...
- posterOctober 2012
Elastic collaboration support: from workflow-based to emergent collaboration
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 317–320https://doi.org/10.1145/2389176.2389236This paper addresses the challenges of providing customized collaboration support to teams of experts. Current groupware systems only provide support for workflow-based collaboration, avoiding new forms of collaboration such as emergent collaboration. ...
- posterOctober 2012
Knowledge transferability in partially distributed conceptual design teams
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 313–316https://doi.org/10.1145/2389176.2389235In this paper, we aim to identify different types of knowledge that needs to be conveyed during a conceptual design task. We hypothesize that different types of knowledge has different transferability in a partially distributed team setting, and thus ...
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- posterOctober 2012
Readers' motivations to participate in hyperlocal news content creation
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 309–312https://doi.org/10.1145/2389176.2389234Readers are increasingly participating to news content creation by submitting user-generated content (UGC). We studied the participation motivations of active readers who send photo content to a hyperlocal news publisher. The first results based on an ...
- posterOctober 2012
Group dynamics findings from coordination in problem solving and decision making meetings
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 305–306https://doi.org/10.1145/2389176.2389232We present the results of group dynamics and their effect on success in problem solving/decision making meetings. We use a novel multiple input environment for collaboration and data collection, and a hidden profile task given to groups, whose goals are ...
- abstractOctober 2012
Better understanding of human decision making can inform the design of sociotechnical systems that foster and support behavior modification
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 303–304https://doi.org/10.1145/2389176.2389230Behavior modification is the process of identifying and changing an undesirable behavior to a more desirable one. As computational devices and the data they produce become more ubiquitous, sociotechnical systems utilizing these devices become more ...
- abstractOctober 2012
Collaborating with others trying to do the same thing: coordination in an educational improvement network
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 301–302https://doi.org/10.1145/2389176.2389229The use of networks to support and scale school reform initiatives and educational programs are becoming more and more prevalent. Through an initiative of the Carnegie Foundation for the Advancement of Teaching (CFAT), an emerging organizational form ...
- abstractOctober 2012
Scenario-based design of a digital reminiscing system for the elderly
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 299–300https://doi.org/10.1145/2389176.2389228There has recently been interest within the HCI community concerning both current practices and digital tools for reminiscing. Several systems have been developed to trigger and/or capture reminiscence content, however very little is known about the ...
- abstractOctober 2012
Impression formation in online collaborative communities
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 293–294https://doi.org/10.1145/2389176.2389225In online collaborative communities such as open source software development, people often encounter unknown others who they must work with in the absence of any previous interaction or formal organizational relationship. These settings are increasingly ...
- abstractOctober 2012
Language proficiency matters in group chat: supporting cross-cultural communication processes
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 291–292https://doi.org/10.1145/2389176.2389224Cross-cultural group chat is an important communication method in organizational and educational settings. Studies have shown that communication problems exist persistently due to non-native and native speakers' unmatched levels of language proficiency. ...
- abstractOctober 2012
Communication breakdowns in global software development teams: is knowledge creation the answer?
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 289–290https://doi.org/10.1145/2389176.2389223The aim of this research is to understand collaborative work practices in global software development companies with a special emphasis on knowledge creation in global software development (GSD) teams. The research is based on a work place study of a ...
- research-articleOctober 2012
Workflow transparency in a microtask marketplace
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 281–284https://doi.org/10.1145/2389176.2389219Interdependent tasks in Mechanical Turk (MTurk) can be managed efficiently with a workflow, a sequence of tasks through which work passes to its completion. We ask if workers should be informed about the workflow, which we call workflow transparency. ...
- research-articleOctober 2012
Qualitative data collection technologies: a comparison of instant messaging, email, and phone
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 277–280https://doi.org/10.1145/2389176.2389218With the growing body of qualitative research on HCI and social computing, it is natural that researchers may choose to conduct that research in a mediated fashion - over telephone or computer networks. In this paper we compare three different ...
- research-articleOctober 2012
Supporting artifact-mediated discourses through a recursive annotation tool
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 253–262https://doi.org/10.1145/2389176.2389215This paper focuses on tight communities and specifically on the distributed, mediated discourses that their members articulate around documents and inscribed material artifacts. The paper presents a prototype-based design experience toward the ...
- research-articleOctober 2012
Towards an understanding of social inference opportunities in social computing
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 239–248https://doi.org/10.1145/2389176.2389212Social computing applications are transforming the way we make new social ties, work, learn and play, thus becoming an essential part our social fabric. As a result, people and systems routinely make inferences about people's personal information based ...
- research-articleOctober 2012
Twitter zombie: architecture for capturing, socially transforming and analyzing the twittersphere
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 229–238https://doi.org/10.1145/2389176.2389211Social computational systems emerge in the wild on popular social networking sites like Facebook and Twitter, but there remains confusion about the relationship between social interactions and the technical traces of interaction left behind through use. ...
- research-articleOctober 2012
Tagging Wikipedia: collaboratively creating a category system
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 219–228https://doi.org/10.1145/2389176.2389210Category systems have traditionally been created by small committees of people who had authority over the system they were designing. With the rise of large-scale social media systems, category schemes are being created by groups with differing ...
- research-articleOctober 2012
From credit and risk to trust: towards a credit flow based trust model for social networks
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkPages 209–218https://doi.org/10.1145/2389176.2389208Trust management is a paramount issue in social networks. Existing models based on global reputation are simplistic as they do not support personalised measures for individual users. Models based on local trust propagation tend to be too subjective to ...