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- research-articleFebruary 2020
"The superhero of the university": experience-driven design and field study of the university guidance robot
AcademicMindtrek '20: Proceedings of the 23rd International Conference on Academic MindtrekPages 1–9https://doi.org/10.1145/3377290.3377304Robots have recently gained popularity in customer service. Especially social robots are nowadays utilized in healthcare, elderly homes and schools. Although it is crucial to design social robots according to well-defined user experience goals, research ...