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Identification of question types and answer types for an explanation component in software release planning

Published: 02 October 2005 Publication History

Abstract

Acceptance of decision support offered by software systems is largely determined by the degree of acceptance and understanding of system results from the users. The generation of explanations helps the user of the software systems to better understand and utilize system outputs. Explanations can be generated and conveyed through dialogues. One way to achieve dialogues is to use question types and answer types. This paper presents an overview of the identification of question types and answer types for an explanation component called EXPLAIN-RP that provides decision support for software release planning.

References

[1]
Belnap, N. D., Steel, T. B., The Logic of Questions and Answers, Yale University Press, New Haven, CT (1976).
[2]
Bergeron, B., Essentials of Knowledge Management, John Wiley, Hoboken, NY (2003).
[3]
Du, G., "Design and Realization of an Explanation Component for Software Release Planning", MSc Thesis, University of Calgary, Calgary, Canada (2004).
[4]
Du, G., et al. "The Impact of Decision Support for Software Release Planning -- A Three-Staged Experiment", Submitted to 4th International Symposium on Empirical Software Engineering, Noosa Heads, Australia (2005).
[5]
Ruhe, G., "Software Release Planning", Handbook in Software Engineering and Knowledge Engineering, Vol. 3, World Scientific (2005).
[6]
Schank, R., Explanation: A First Pass (Ed. by Kolodner, J., Riesbeck, C.), Experience, Memory, and Reasoning, Lawrence Erlbaum Associates, Hillsdale, NJ, pp 139--165 (1986).
[7]
Wooley, B. A., "Explanation Component of Software Systems", ACM CrossRoads (1998).

Cited By

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  • (2012)Time-Based Release Management in Free and Open Source (FOSS) ProjectsInternational Journal of Open Source Software and Processes10.4018/jossp.20120101014:1(1-19)Online publication date: 1-Jan-2012

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  1. Identification of question types and answer types for an explanation component in software release planning

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    cover image ACM Conferences
    K-CAP '05: Proceedings of the 3rd international conference on Knowledge capture
    October 2005
    234 pages
    ISBN:1595931635
    DOI:10.1145/1088622
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 02 October 2005

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    Author Tags

    1. dialogue
    2. explanation
    3. question answering
    4. release planning

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    • (2012)Time-Based Release Management in Free and Open Source (FOSS) ProjectsInternational Journal of Open Source Software and Processes10.4018/jossp.20120101014:1(1-19)Online publication date: 1-Jan-2012

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