research-article

DAPIE: Interactive Step-by-Step Explanatory Dialogues to Answer Children’s Why and How Questions

Authors:

Juho KimAuthors Info & Claims

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

Article No.: 450, Pages 1 - 22

https://doi.org/10.1145/3544548.3581369

Published: 19 April 2023 Publication History

Abstract

Children acquire an understanding of the world by asking “why” and “how” questions. Conversational agents (CAs) like smart speakers or voice assistants can be promising respondents to children’s questions as they are more readily available than parents or teachers. However, CAs’ answers to “why” and “how” questions are not designed for children, as they can be difficult to understand and provide little interactivity to engage the child. In this work, we propose design guidelines for creating interactive dialogues that promote children’s engagement and help them understand explanations. Applying these guidelines, we propose DAPIE, a system that answers children’s questions through interactive dialogue by employing an AI-based pipeline that automatically transforms existing long-form answers from online sources into such dialogues. A user study (N=16) showed that, with DAPIE, children performed better in an immediate understanding assessment while also reporting higher enjoyment than when explanations were presented sentence-by-sentence.

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Index Terms

DAPIE: Interactive Step-by-Step Explanatory Dialogues to Answer Children’s Why and How Questions
1. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Conferences

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

April 2023

14911 pages

ISBN:9781450394215

DOI:10.1145/3544548

Editors:
Albrecht Schmidt
LMU Munich, Germany60028717
,
Kaisa Väänänen
Tampere University, Finland60011170
,
Tesh Goyal
Google Research, USA60006191
,
Per Ola Kristensson
University of Cambridge, UK60031101
,
Anicia Peters
University of Namibia, Namibia60072704
,
Stefanie Mueller
Massachusetts Institute of Technology, USA60022195
,
Julie R. Williamson
University of Glasgow, UK60001490
,
Max L. Wilson
University of Nottingham, UK60015138

Copyright © 2023 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2023

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Research-article
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Refereed limited

Funding Sources

KAIST-NAVER Hypercreative AI Center

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CHI '23

Sponsor:

SIGCHI

CHI '23: CHI Conference on Human Factors in Computing Systems

April 23 - 28, 2023

Hamburg, Germany

Acceptance Rates

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

Upcoming Conference

CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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