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Mixed reality for enhancing business communications using virtual worlds

Published: 05 November 2007 Publication History

Abstract

Online virtual worlds are attracting businesses that intend to offer new enterprise class services. Often, these services in virtual worlds are closely linked with the real enterprise resources. For a successful deployment of these services, a mixed reality model with communications that extend the virtual worlds to enterprise resources is required. In this paper, we take a look at this new class of collaborative applications by using a customer service application as an example. We discuss various issues in offering such a service, lay out the requirements, propose an architecture for mixed reality communications, and present our prototype implementation. We believe that this example service can introduce a mixed reality based communication paradigm that is applicable to a wide range of other business or enterprise services.

References

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Fielding, R., Gettys, J., Mogul, J., Frystyk, H., Masinter, L., Leach, P., and Berners-Lee, T. 1999. Hypertext transfer protocol -- HTTP/1.1. RFC 2616, Internet Engineering Task Force.
[2]
Ondrejka, C. R. 2004. A Piece of Place: Modeling the Digital on the Real in Second Life. SSRN eLibrary, http://ssrn.com/paper=555883.
[3]
Ondrejka, C. R. 2004. Aviators, Moguls, Fashionistas and Barons: Economics and Ownership in Second Life. SSRN eLibrary, http://ssrn.com/paper=614663.
[4]
Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A. R., Peterson, J., Sparks, R., Handley, M., and Schooler, E. 2002. SIP: session initiation protocol. RFC 3261, Internet Engineering Task Force, June.
[5]
Second Life, 2007. http://www.secondlife.com. XML-RPC, 2003. http://www.xmlrpc.com.

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cover image ACM Conferences
VRST '07: Proceedings of the 2007 ACM symposium on Virtual reality software and technology
November 2007
259 pages
ISBN:9781595938633
DOI:10.1145/1315184
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 November 2007

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Author Tags

  1. collaboration
  2. communication
  3. mixed reality
  4. virtual reality

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VRST07

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Overall Acceptance Rate 66 of 254 submissions, 26%

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VRST '24

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  • (2023)Mixed Reality in Confronting Consumer Security and Privacy Issues in Digital MarketingConfronting Security and Privacy Challenges in Digital Marketing10.4018/978-1-6684-8958-1.ch012(252-266)Online publication date: 30-Jun-2023
  • (2023)Virtual CommunitiesThe Palgrave Encyclopedia of the Possible10.1007/978-3-030-90913-0_161(1725-1740)Online publication date: 26-Jan-2023
  • (2022)Virtual CommunitiesThe Palgrave Encyclopedia of the Possible10.1007/978-3-319-98390-5_161-1(1-17)Online publication date: 27-Aug-2022
  • (2019)Novel forms of “magical” human-computer interaction within the cyber-physical smart workplace: Implications for usability and user experienceInternational Journal of Research Studies in Management10.5861/ijrsm.2019.40018:1Online publication date: 3-Jul-2019
  • (2011)Advertising in Virtual WorldsHandbook of Research on Digital Media and Advertising10.4018/978-1-60566-792-8.ch004(73-108)Online publication date: 2011

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