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Predictability and accuracy in adaptive user interfaces

Published: 06 April 2008 Publication History

Abstract

While proponents of adaptive user interfaces tout potential performance gains, critics argue that adaptation's unpredictability may disorient users, causing more harm than good. We present a study that examines the relative effects of predictability and accuracy on the usability of adaptive UIs. Our results show that increasing predictability and accuracy led to strongly improved satisfaction. Increasing accuracy also resulted in improved performance and higher utilization of the adaptive interface. Contrary to our expectations, improvement in accuracy had a stronger effect on performance, utilization and some satisfaction ratings than the improvement in predictability.

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Cited By

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  • (2024)User-controlled Form Adaptation by Unsupervised LearningAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685431(1-8)Online publication date: 13-Oct-2024
  • (2024)The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video MeetingsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661507(1638-1657)Online publication date: 1-Jul-2024
  • (2024)CoExplorer: Generative AI Powered 2D and 3D Adaptive Interfaces to Support Intentionality in Video MeetingsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650797(1-10)Online publication date: 11-May-2024
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cover image ACM Conferences
CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
April 2008
1870 pages
ISBN:9781605580111
DOI:10.1145/1357054
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 06 April 2008

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Author Tags

  1. accuracy
  2. adaptive interfaces
  3. predictability
  4. user study

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CHI '08
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CHI '08 Paper Acceptance Rate 157 of 714 submissions, 22%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

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  • (2024)User-controlled Form Adaptation by Unsupervised LearningAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685431(1-8)Online publication date: 13-Oct-2024
  • (2024)The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video MeetingsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661507(1638-1657)Online publication date: 1-Jul-2024
  • (2024)CoExplorer: Generative AI Powered 2D and 3D Adaptive Interfaces to Support Intentionality in Video MeetingsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650797(1-10)Online publication date: 11-May-2024
  • (2024)GazePrompt: Enhancing Low Vision People's Reading Experience with Gaze-Aware AugmentationsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642878(1-17)Online publication date: 11-May-2024
  • (2024)Examining the intersection of ontology, model-based system engineering, and user interface development: the future of design?Human-Intelligent Systems Integration10.1007/s42454-024-00052-wOnline publication date: 15-Feb-2024
  • (2024)AI-Enabled Decision Support System for Enterprise Modeling: Methodology, Technology Stack, and ArchitectureSoftware Engineering Methods in Systems and Network Systems10.1007/978-3-031-54813-0_14(135-146)Online publication date: 28-Feb-2024
  • (2023)Integrating the STEAM-6E Model with Virtual Reality Instruction: The Contribution to Motivation, Effectiveness, Satisfaction, and Creativity of Learners with Diverse Cognitive StylesSustainability10.3390/su1507626915:7(6269)Online publication date: 6-Apr-2023
  • (2023)Exploring the user’s preferences of different adaptation policies in adaptive menu designTrends in Computer Science and Information Technology10.17352/tcsit.0000628:1(005-011)Online publication date: 15-Feb-2023
  • (2023)Your Text Is Hard to Read: Facilitating Readability Awareness to Support Writing Proficiency in Text ProductionProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596052(147-160)Online publication date: 10-Jul-2023
  • (2022)Intelligent User Interfaces and Their Evaluation: A Systematic Mapping StudySensors10.3390/s2215583022:15(5830)Online publication date: 4-Aug-2022
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