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Articulations of wikiwork: uncovering valued work in wikipedia through barnstars

Published: 08 November 2008 Publication History
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  • Abstract

    Successful online communities have complex cooperative arrangements, articulations of work, and integration practices. They require technical infrastructure to support a broad division of labor. Yet the research literature lacks empirical studies that detail which types of work are valued by participants in an online community. A content analysis of Wikipedia barnstars -- personalized tokens of appreciation given to participants -- reveals a wide range of valued work extending far beyond simple editing to include social support, administrative actions, and types of articulation work. Our analysis develops a theoretical lens for understanding how wiki software supports the creation of articulations of work. We give implications of our results for communities engaged in large-scale collaborations.

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    cover image ACM Conferences
    CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work
    November 2008
    752 pages
    ISBN:9781605580074
    DOI:10.1145/1460563
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    Publication History

    Published: 08 November 2008

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    Author Tags

    1. articulation work
    2. barnstars
    3. commons-based peer production
    4. online community
    5. wikipedia

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    November 8 - 12, 2008
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