research-article

'Do you smell rotten eggs?': evaluating interactions with mobile agents in crisis response situations

Authors:

Andi Winterboer,

Henriette S. M. Cramer,

Gregor Pavlin,

Frans C. A. Groen,

Vanessa EversAuthors Info & Claims

MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services

Article No.: 89, Pages 1 - 2

https://doi.org/10.1145/1613858.1613961

Published: 15 September 2009 Publication History

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Abstract

In this paper, we present ongoing research concerning the interaction between users and autonomous mobile agents in the environmental monitoring domain. The overarching project, DIADEM, deals with developing a system that detects potentially hazardous situations in populated industrial areas using input from both a distributed sensor network and humans through mobile devices. We propose a model of interaction with the gas detection system where concerned citizens communicate with a mobile agent to inform the gas monitoring system about unusual smells via their mobile phones. Next, we present a preliminary user requirements analysis based on 40 phone calls from members of the public to an environmental monitoring agency. Finally, we introduce measures to study the delicate long-term social relationship between users and the gas monitoring system.

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Cited By

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Poltrock SHandel MPoteet SMurray PPoltrock SSimone CGrudin JMark GRiedl J(2012)Recognizing team context during simulated missionsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145235(197-206)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145235
Waardenburg TWinkel RLamers M(2012)Normative social influence in persuasive technologyProceedings of the 7th international conference on Persuasive Technology: design for health and safety10.1007/978-3-642-31037-9_13(145-156)Online publication date: 6-Jun-2012
https://dl.acm.org/doi/10.1007/978-3-642-31037-9_13
Smid HMast PTromp MWinterboer AEvers VTan DBegole BKellogg W(2011)Canary in a coal mineCHI '11 Extended Abstracts on Human Factors in Computing Systems10.1145/1979742.1979890(1855-1860)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1979742.1979890
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Index Terms

'Do you smell rotten eggs?': evaluating interactions with mobile agents in crisis response situations
1. Human-centered computing

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Published In

MobileHCI '09: Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services

September 2009

473 pages

ISBN:9781605582818

DOI:10.1145/1613858

Conference Chair:
Reinhard Oppermann
Fraunhofer FIT
,
Program Chairs:
Markus Eisenhauer
Fraunhofer FIT
,
Matthias Jarke
RWTH Aachen + Fraunhofer FIT
,
Volker Wulf
University of Siegen + Fraunhofer FIT

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 15 September 2009

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MobileHCI '09

MobileHCI '09: 11th International Conference on Human Computer Interaction with Mobile Devices and Services

September 15 - 18, 2009

Bonn, Germany

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MobileHCI '09 Paper Acceptance Rate 23 of 95 submissions, 24%;

Overall Acceptance Rate 202 of 906 submissions, 22%

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Poltrock SHandel MPoteet SMurray PPoltrock SSimone CGrudin JMark GRiedl J(2012)Recognizing team context during simulated missionsProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145235(197-206)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145235
Waardenburg TWinkel RLamers M(2012)Normative social influence in persuasive technologyProceedings of the 7th international conference on Persuasive Technology: design for health and safety10.1007/978-3-642-31037-9_13(145-156)Online publication date: 6-Jun-2012
https://dl.acm.org/doi/10.1007/978-3-642-31037-9_13
Smid HMast PTromp MWinterboer AEvers VTan DBegole BKellogg W(2011)Canary in a coal mineCHI '11 Extended Abstracts on Human Factors in Computing Systems10.1145/1979742.1979890(1855-1860)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1979742.1979890
Winterboer AMartens MPavlin GGroen FEvers VHinds PTang JWang JBardram JDucheneaut N(2011)DIADEMProceedings of the ACM 2011 conference on Computer supported cooperative work10.1145/1958824.1958920(589-590)Online publication date: 19-Mar-2011
https://dl.acm.org/doi/10.1145/1958824.1958920
Netten Nvan Someren M(2011)Improving Communication in Crisis Management by Evaluating the Relevance of MessagesJournal of Contingencies and Crisis Management10.1111/j.1468-5973.2011.00636.x19:2(75-85)Online publication date: 7-Apr-2011
https://doi.org/10.1111/j.1468-5973.2011.00636.x
Evers VWinterboer APavlin GGroen FHinds PSøderberg AVatrapu RIshida TMaznevski MOlson G(2010)Culturally adaptive mobile agent dialogue to communicate with people in crisis recoveryProceedings of the 3rd international conference on Intercultural collaboration10.1145/1841853.1841882(183-186)Online publication date: 19-Aug-2010
https://dl.acm.org/doi/10.1145/1841853.1841882

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