Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/1900441.1900461acmotherconferencesArticle/Chapter ViewAbstractPublication PagespdcConference Proceedingsconference-collections
research-article

User gains and PD aims: assessment from a participatory design project

Published: 29 November 2010 Publication History

Abstract

We present a study of user gains from their participation in a participatory design (PD) project at Danish primary schools. We explore user experiences and reported gains from the project in relation to the multiple aims of PD, based on a series of interviews with pupils, teachers, administrators, and consultants, conducted approximately three years after the end of the project. In particular, we reflect on how the PD initiatives were sustained after the project had ended. We propose that not only are ideas and initiatives disseminated directly within the organization, but also through networked relationships among people, stretching across organizations and project groups. Moreover, we demonstrate how users' gains related to their acting within these networks. These results suggest a heightened focus on the indirect and distributed channels through which the long-term impact of PD emerges.

References

[1]
Balka, E. Inside the belly of the beast: the challenges and successes of a reformist participatory agenda, Proc. of PDC 2006, 134--143.
[2]
Bardram, J. E., Hansen, T. R., and Soegaard, M. AwareMedia: a shared interactive display supporting social, temporal, and spatial awareness in surgery, Proc. of CSCW 2006, 109--118.
[3]
Barki, H. and Hartwick, J. Measuring user participation, user involvement, and user attitude, MIS Quarterly, 1994, 18(1): 59--82.
[4]
Beck, E. E. P for political -- participation is not enough, Scandinavian Journal of Information Systems, 2002, 14: 77--92.
[5]
Bjerknes, G., Ehn, P., and Kyng, M. (Eds.) Computers and democracy -- a Scandinavian challenge, Avebury Gower Publishing, Aldershot, 1987.
[6]
Bossen, C. Participation, power, critique: constructing a standard for electronic patient records, Proc. of PDC 2006, 95--104.
[7]
Bratteteig, T. Mutual learning. Enabling cooperation in systems design. In: K. Bras and E. Monteiro, Editors, Proceedings of IRIS 1997, 1--19.
[8]
Brodersen, C. Dindler, C., Iversen, O. S. Staging Imaginative Places for Participatory Prototyping. Journal of CoDesign, 2008, 4(1): 19--30.
[9]
Bødker, S. 1996. Creating conditions for participation: Conflicts and resources in systems development, Human-Computer Interaction, 11: 215--236.
[10]
Bødker, S. and Grønbæk, K. Users and designers in mutual activity: an analysis of cooperative activities in systems design. In: Y. Engeström and D. Middleton, Editors, Cognition and Communication at Work, Cambridge University Press, Cambridge (1996), 130--158.
[11]
Carroll, J. M., Chin, G., Rosson, M. B., and Neale, D. C. The development of cooperation: five years of participatory design in the virtual school. Proc. of DIS 2000.
[12]
Clement, A. and Besselaar, P. A retrospective look at PD projects, Communications of the ACM, Vol. 1993, 36(4): 29--37.
[13]
Ehn, P. Work-oriented design of computer artifacts. Arbetslivscentrum, Falköping, Sweden, 1988.
[14]
Ehn, P. Participation in design things, Proc. of PDC 2008, 92--102.
[15]
Flick, U. An Introduction to Qualitative Research. Sage Publishing, London, 2006.
[16]
Flyvbjerg, B. Five Misunderstandings About Case-Study Research. Qualitative Inquiry, 2006, 12(2): 219--245.
[17]
Greenbaum, J. and Kyng, M. (Eds.), Design at work: cooperative design of computer systems. Lawrence Erlbaum Publishing, Hillsdale (NJ), 1991.
[18]
Grudin, J. and Pruit, J. Personas, Participatory Design and Product Development: An Infrastructure for Engagement. Proc. of PDC 2002, 144--161.
[19]
Gärtner, J. and Wagner, I. Mapping Actors and Agendas: Political Frameworks of Systems Design and Participation. Human-Computer Interaction, 1996, 11: 187--214.
[20]
Hartswood, M., Procter, R., Slack, R., Voss, A., Büscher, M., Rouncefield, M., and Rouchy, P. Co-realisation. Towards a principled synthesis of ethnomethodology and participatory design, Scandinavian Journal of Information Systems, 2002, 14 (2): 9--30.
[21]
Iversen, O. S. Participatory Design beyond Work Practices - Designing with Children, Ph.D. dissertation, Dept. of Computer Science, University of Aarhus, 2005.
[22]
Iversen, O. S. & Brodersen, C. Building BRIDGE between children and users: a socio-cultural approach to child-computer interaction, Cognition, Technology, Work, 2007, 10: 83--93.
[23]
Kensing, F., Simonsen, J. and Bødker, K. MUST -- A method for participatory design, Proc. of PDC 1996, 129--140.
[24]
Kensing, F. and Bomberg, J. Participatory design: Issues and Concerns, Computer Supported Cooperative Work, 1998, 3(4): 167--185.
[25]
Kvale, S. InterViews. An Introduction to Qualitative Research Interviewing. Sage, Thousand Oaks (CA). 1996.
[26]
Mambrey, P., Mark, G., and Pankoke-Babatz, U. User Advocacy in Participatory Design: Designers' Experiences with a New Communication Channel. Computer Supported Cooperative Work, 1998, 7(3--4): 291--313.
[27]
Merkel, C. B., Xiao, L., Farooq, U., Ganoe, C. H., Lee, R., Carroll, J. M., and Rosson, M. B. Participatory design in community computing contexts: Tales from the field, Proc. of PDC 2004, 1--10.
[28]
Patton, M. Q. Qualitative Evaluation and Research Methods. Sage, Newbury Park, 1990.
[29]
Schuler, D. and Namioka, A. (Eds.) Participatory Design-Principles and Practices, Lawrence Erlbaum Associates, Hillsdale (NJ). 1993.
[30]
Simonsen, J. and Hertzum, M. Participatory Design and the Challenges of Large-Scale Systems: Extending the Iterative PD Approach, Proc. of PDC 2008, 1--10.
[31]
Suchman, L. Located Accountabilities in Technology Production. Scandinavian Journal of Information Systems, 2002, 1s4(3): 91--105.
[32]
Vergvall-Kåreborn, B. and Ståhlbrost, A. Participatory Design -- one step back or two steps forward? Proc. of PDC 2008, 102--112.
[33]
Wagner, I. A web of fuzzy problems: confronting the ethical issues. Communications of the ACM, 1993 36(6): 94--101.

Cited By

View all
  • (2024)Development and Evaluation of a Framework for Authentic Online Co‐Design: Partnership‐Focussed Principles‐Driven Online Co‐DesignHealth Expectations10.1111/hex.1413827:4Online publication date: 9-Jul-2024
  • (2024)Interdisciplinary hackathons for community-based co-design with older adults: a case studyCoDesign10.1080/15710882.2024.2378933(1-16)Online publication date: 25-Jul-2024
  • (2023)Co-design of the Transgender Health Information Resource: Web-Based Participatory DesignJournal of Participatory Medicine10.2196/3807815(e38078)Online publication date: 10-Jan-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
PDC '10: Proceedings of the 11th Biennial Participatory Design Conference
November 2010
314 pages
ISBN:9781450301312
DOI:10.1145/1900441
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • DE: Digital Eskimo
  • UTS-HCTDRS: The UTS Human Centred Technology Design Research Strength
  • University of Technology Sydney
  • Roskilde University
  • SIGCHI-Australia: ACM SIGCHI Australia
  • Zumio: Zumio

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2010

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. assessment
  2. long-term impact
  3. user gains

Qualifiers

  • Research-article

Funding Sources

Conference

PDC '10
Sponsor:
  • DE
  • UTS-HCTDRS
  • SIGCHI-Australia
  • Zumio
PDC '10: The 11th Biennial Participatory Design Conference
November 29 - December 3, 2010
Sydney, Australia

Acceptance Rates

Overall Acceptance Rate 49 of 289 submissions, 17%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)72
  • Downloads (Last 6 weeks)5
Reflects downloads up to 15 Oct 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Development and Evaluation of a Framework for Authentic Online Co‐Design: Partnership‐Focussed Principles‐Driven Online Co‐DesignHealth Expectations10.1111/hex.1413827:4Online publication date: 9-Jul-2024
  • (2024)Interdisciplinary hackathons for community-based co-design with older adults: a case studyCoDesign10.1080/15710882.2024.2378933(1-16)Online publication date: 25-Jul-2024
  • (2023)Co-design of the Transgender Health Information Resource: Web-Based Participatory DesignJournal of Participatory Medicine10.2196/3807815(e38078)Online publication date: 10-Jan-2023
  • (2023)Experiences of Novice Design Facilitators in a Remote Participatory WorkshopProceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3596671.3598575(1-11)Online publication date: 13-Jun-2023
  • (2023)Designing and assessing a community-engaged digital enablement program: a Case StudyProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593764(96-107)Online publication date: 29-May-2023
  • (2023)Towards Labor Transparency in Situated Computational Systems Impact ResearchProceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency10.1145/3593013.3594060(1026-1037)Online publication date: 12-Jun-2023
  • (2023)“We're Hinged. They're Not. It's in that Space that Creativity Happens:” Adult co-designers’ perspectives on designing technology with childrenProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3593902(574-577)Online publication date: 19-Jun-2023
  • (2023)Designing for Wellbeing: Worker-Generated Ideas on Adapting Algorithmic Management in the Hospitality IndustryProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596018(623-637)Online publication date: 10-Jul-2023
  • (2023)Participatory Design for Cognitive Science: Examples From the Learning Sciences and Human−Computer InteractionCognitive Science10.1111/cogs.1336547:10Online publication date: 11-Oct-2023
  • (2023)Computational empowerment of children: Design research on empowering and impactful designs by childrenInternational Journal of Child-Computer Interaction10.1016/j.ijcci.2023.10060037(100600)Online publication date: Sep-2023
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media