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Using email to facilitate wiki-based coordinated, collaborative authoring

Published: 07 May 2011 Publication History

Abstract

Dandelion is a wiki-based tool that supports coordinated, collaborative authoring. In this paper, we present an ex-tended version of Dandelion, which provides an email inter-face for users to accomplish their tasks by email in a coordinated, collaborative authoring process. Specifically, Dandelion employs a semi-structured, template-based approach that allows users to use templates to specify their requests in email. These emailed requests can be interpreted by Dandelion and are then used to automatically drive the collaboration flow. As part of its actions, Dandelion automatically creates a wiki page and dynamically updates it to record co-authoring tasks and collate co-authored content. As a result, users can use their familiar tool (email) to accomplish their tasks in a co-authoring process, while leveraging a wiki for additional benefits (e.g., obtaining collaboration awareness and formatting the text). Our preliminary study with two groups of users shows the usefulness of both Dandelion email and wiki features and their impact on collaboration effectiveness.

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  • (2013)E-Mail as an Official Communication Tool in BahrainInternational Journal of E-Services and Mobile Applications10.4018/jesma.20130101035:1(51-76)Online publication date: 1-Jan-2013

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    cover image ACM Conferences
    CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    May 2011
    3530 pages
    ISBN:9781450302289
    DOI:10.1145/1978942
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    Published: 07 May 2011

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    Author Tags

    1. co-authoring
    2. collaboration
    3. coordination
    4. email
    5. wiki

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    • (2013)E-Mail as an Official Communication Tool in BahrainInternational Journal of E-Services and Mobile Applications10.4018/jesma.20130101035:1(51-76)Online publication date: 1-Jan-2013

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