research-article

Engaging new digital locals with interactive urban screens to collaboratively improve the city

Author:

Ronald SchroeterAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 227 - 236

https://doi.org/10.1145/2145204.2145239

Published: 11 February 2012 Publication History

Abstract

Local governments struggle to engage time poor and seemingly apathetic citizens, as well as the city's young digital natives, the digital locals. This project aims at providing a lightweight, technological contribution towards removing the hierarchy between those who build the city and those who use it. We aim to narrow this gap by enhancing people's experience of physical spaces with digital, civic technologies that are directly accessible within that space. This paper presents the findings of a design trial allowing users to interact with a public screen via their mobile phones. The screen facilitated a feedback platform about a concrete urban planning project by promoting specific questions and encouraging direct, in-situ, real-time responses via SMS and twitter. This new mechanism offers additional benefits for civic participation as it gives voice to residents who otherwise would not be heard. It also promotes a positive attitude towards local governments and gathers information different from more traditional public engagement tools.

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Biedermann PCoenen JDe Roeck DVande Moere A(2023)PosterTalk: Expanding Participatory Agency in Public Survey Platforms via Middle-Out GatekeepingProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595984(2573-2592)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3595984
Ferreira VAnacleto JBueno A(2022)Sharing Wishes on Public Displays: Using Technology to Create Social PlacesHuman-Computer Interaction – INTERACT 201510.1007/978-3-319-22698-9_40(578-595)Online publication date: 10-Mar-2022
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Index Terms

Engaging new digital locals with interactive urban screens to collaboratively improve the city
1. Human-centered computing

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cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 11 February 2012

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CSCW '12: Computer Supported Cooperative Work

February 11 - 15, 2012

Washington, Seattle, USA

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

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https://doi.org/10.17645/si.v11i3.6619
Biedermann PCoenen JDe Roeck DVande Moere A(2023)PosterTalk: Expanding Participatory Agency in Public Survey Platforms via Middle-Out GatekeepingProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595984(2573-2592)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3595984
Ferreira VAnacleto JBueno A(2022)Sharing Wishes on Public Displays: Using Technology to Create Social PlacesHuman-Computer Interaction – INTERACT 201510.1007/978-3-319-22698-9_40(578-595)Online publication date: 10-Mar-2022
https://dl.acm.org/doi/10.1007/978-3-319-22698-9_40
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https://doi.org/10.3389/fbuil.2021.643630
Kjær Søgaard AJacobsen BUtne Kærholm Svendsen MLundegaard Uggerhøj RLöchtefeld M(2021)Evaluation Framework for Public Interactive InstallationsProceedings of the 5th Media Architecture Biennale Conference10.1145/3469410.3469418(79-86)Online publication date: 28-Jun-2021
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Gupta SDhanorkar SCarroll J(2021)Not in my Backyard!? Lessons from a Community ConflictProceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461588(234-244)Online publication date: 20-Jun-2021
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Coenen JBiedermann PClaes SVande Moere A(2021)The Stakeholder Perspective on Using Public Polling Displays for Civic EngagementProceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech10.1145/3461564.3461585(61-74)Online publication date: 20-Jun-2021
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Cooney S(2021)Toward Co-Creative Tools for Tactical Urban RevitalizationExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411763.3443426(1-5)Online publication date: 8-May-2021
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Slingerland GLukosch SHengst MNevejan CBrazier F(2020)Together We Can Make It Work! Toward a Design Framework for Inclusive and Participatory City-Making of Playable CitiesFrontiers in Computer Science10.3389/fcomp.2020.6006542Online publication date: 21-Dec-2020
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Han KShih PBellotti VCarroll J(2019)It's Time There Was an App for That TooMultigenerational Online Behavior and Media Use10.4018/978-1-5225-7909-0.ch014(242-265)Online publication date: 2019
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