research-article

Delivering e-government services through innovative partnerships: public libraries, government agencies, and community organizations

Authors:

John Carlo Bertot,

Paul T. Jaeger,

Natalie N. Greene,

Ruth LincolnAuthors Info & Claims

dg.o '12: Proceedings of the 13th Annual International Conference on Digital Government Research

Pages 126 - 134

https://doi.org/10.1145/2307729.2307750

Published: 04 June 2012 Publication History

Abstract

Due to an increasing reliance on public libraries to deliver government services online, coupled with decreasing funding for public services, many public libraries have begun to collaborate with local government agencies and community organizations to provide vital services to their communities. Drawing upon findings made through an extensive literature review, site visits at a number of public libraries across the country, and interviews with state library staff, government officials, and community organization leaders, this paper highlights the e-government service roles of public libraries, the innovative partnerships between community groups, government agencies, and public libraries in the realm of e-government, and the impacts of these services and partnerships on communities.

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Acco Tives Leão HCanedo E(2018)Best Practices and Methodologies to Promote the Digitization of Public Services Citizen-Driven: A Systematic Literature ReviewInformation10.3390/info90801979:8(197)Online publication date: 2-Aug-2018
https://doi.org/10.3390/info9080197
Leão HCanedo EMalucelli AReinehr S(2018)Digitization of Public ServicesProceedings of the XVII Brazilian Symposium on Software Quality10.1145/3275245.3275255(91-100)Online publication date: 17-Oct-2018
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Index Terms

Delivering e-government services through innovative partnerships: public libraries, government agencies, and community organizations
1. Social and professional topics
  1. Computing / technology policy
    1. Government technology policy
      1. Governmental regulations

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cover image ACM Other conferences

dg.o '12: Proceedings of the 13th Annual International Conference on Digital Government Research

June 2012

324 pages

ISBN:9781450314039

DOI:10.1145/2307729

Conference Chair:
John Bertot
University of Maryland
,
Program Chairs:
Luis Felipe Luna-Reyes
Universidad de las Americas, Puebla
,
Sehl Mellouli
Laval University

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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iSchool: College of Information Studies, University of Maryland
iPAC: Information Policy and Access Center

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Association for Computing Machinery

New York, NY, United States

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Published: 04 June 2012

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dg.o '12: 13th Annual International Conference on Digital Government Research

June 4 - 7, 2012

Maryland, College Park, USA

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Cited By

Zbuchea AIordan IMichailov M(2024)Bridging Culture and Communities: A Bibliometric Analysis of Collaboration Practices of Museums, Libraries, and TheatersCulture. Society. Economy. Politics10.2478/csep-2024-00044:1(32-51)Online publication date: 15-Aug-2024
https://doi.org/10.2478/csep-2024-0004
Acco Tives Leão HCanedo E(2018)Best Practices and Methodologies to Promote the Digitization of Public Services Citizen-Driven: A Systematic Literature ReviewInformation10.3390/info90801979:8(197)Online publication date: 2-Aug-2018
https://doi.org/10.3390/info9080197
Leão HCanedo EMalucelli AReinehr S(2018)Digitization of Public ServicesProceedings of the XVII Brazilian Symposium on Software Quality10.1145/3275245.3275255(91-100)Online publication date: 17-Oct-2018
https://dl.acm.org/doi/10.1145/3275245.3275255
Leão HCanedo ESouza J(2018)Digitization of Government Services: Digitization Process MappingOn the Move to Meaningful Internet Systems. OTM 2018 Conferences10.1007/978-3-030-02610-3_1(3-20)Online publication date: 18-Oct-2018
https://doi.org/10.1007/978-3-030-02610-3_1

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