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Work-to-rule: the emergence of algorithmic governance in Wikipedia

Published: 29 June 2013 Publication History

Abstract

Research has shown the importance of a functioning governance system for the success of peer production communities. It particularly highlights the role of human coordination and communication within the governance regime. In this article, we extend this line of research by differentiating two categories of governance mechanisms. The first category is based primarily on communication, in which social norms emerge that are often formalized by written rules and guidelines. The second category refers to the technical infrastructure that enables users to access artifacts, and that allows the community to communicate and coordinate their collective actions to create those artifacts. We collected qualitative and quantitative data from Wikipedia in order to show how a community's consensus gradually converts social mechanisms into algorithmic mechanisms. In detail, we analyze algorithmic governance mechanisms in two embedded cases: the software extension "flagged revisions" and the bot "xqbot". Our insights point towards a growing relevance of algorithmic governance in the realm of governing large-scale peer production communities. This extends previous research, in which algorithmic governance is almost absent. Further research is needed to unfold, understand, and also modify existing interdependencies between social and algorithmic governance mechanisms.

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cover image ACM Other conferences
C&T '13: Proceedings of the 6th International Conference on Communities and Technologies
June 2013
165 pages
ISBN:9781450321044
DOI:10.1145/2482991
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • ITIS: ITIS e.V.
  • EUSSET: European Society for Socially Embedded Technologies

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Association for Computing Machinery

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Publication History

Published: 29 June 2013

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Author Tags

  1. Wikipedia
  2. bots
  3. governance
  4. qualitative
  5. software
  6. wiki

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C&T '13
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  • ITIS
  • EUSSET

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C&T '13 Paper Acceptance Rate 17 of 58 submissions, 29%;
Overall Acceptance Rate 80 of 183 submissions, 44%

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  • (2024)Gobernanza Algorítmica. Revista Latinoamericana de Economía Y Sociedad Digital ( Algorithmic Governance)SSRN Electronic Journal10.2139/ssrn.4850176Online publication date: 2024
  • (2024)Collaborating with Bots and Automation on OpenStreetMapACM Transactions on Computer-Human Interaction10.1145/366532631:3(1-30)Online publication date: 17-May-2024
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