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Semantic work process analysis: a reflexive stakeholder articulation approach

Author:

Christian StaryAuthors Info & Claims

ECCE '13: Proceedings of the 31st European Conference on Cognitive Ergonomics

Article No.: 5, Pages 1 - 9

https://doi.org/10.1145/2501907.2501936

Published: 26 August 2013 Publication History

Abstract

Developers still frequently fail to meet stakeholder needs due to the lack of human-centred work representations. The resulting lack of understanding among technology providers, responsible authorities, management, and staff requires revisiting work process representations. Semantic work analysis based on Concept Mapping and Value Networks Analysis helps eliciting, elaborating, reflecting, and developing essential elements of a currently perceived towards an envisioned work structure. Rather than referring to other stakeholders it pinpoints individual potential in terms of generated services or products. They are assessed as additional tangible or intangible input to other process participants.

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Cited By

Lerchner HStary CSanz J(2016)Model While You WorkProceedings of the 8th International Conference on Subject-oriented Business Process Management10.1145/2882879.2882890(1-10)Online publication date: 7-Apr-2016
https://dl.acm.org/doi/10.1145/2882879.2882890
Stary C(2014)Non-disruptive knowledge and business processing in knowledge life cycles – aligning value network analysis to process managementJournal of Knowledge Management10.1108/JKM-10-2013-037718:4(651-686)Online publication date: 8-Jul-2014
https://doi.org/10.1108/JKM-10-2013-0377

Index Terms

Semantic work process analysis: a reflexive stakeholder articulation approach
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management

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cover image ACM Conferences

ECCE '13: Proceedings of the 31st European Conference on Cognitive Ergonomics

August 2013

220 pages

ISBN:9781450322515

DOI:10.1145/2501907

General Chairs:
Philippe Palanque
IRIT, France
,
Françoise Détienne
CNRS-Télécom ParisTech, France
,
André Tricot
CNRS, EPHE & Université de Toulouse-le-Mirail, France

Copyright © 2013 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction
University of Toulouse: University of Toulouse

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Association for Computing Machinery

New York, NY, United States

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Published: 26 August 2013

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ECCE '13: European Conference on Cognitive Ergonomics 2013

August 26 - 28, 2013

Toulouse, France

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Cited By

Lerchner HStary CSanz J(2016)Model While You WorkProceedings of the 8th International Conference on Subject-oriented Business Process Management10.1145/2882879.2882890(1-10)Online publication date: 7-Apr-2016
https://dl.acm.org/doi/10.1145/2882879.2882890
Stary C(2014)Non-disruptive knowledge and business processing in knowledge life cycles – aligning value network analysis to process managementJournal of Knowledge Management10.1108/JKM-10-2013-037718:4(651-686)Online publication date: 8-Jul-2014
https://doi.org/10.1108/JKM-10-2013-0377

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