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A Mobile Application for Interactive Voice Forums: Design and Pilot Deployment in Rural India

Authors:

Krittika D'Silva,

Megh Marathe,

Aditya Vashistha,

Gaetano Borriello, and

William ThiesAuthors Info & Claims

ACM DEV-5 '14: Proceedings of the Fifth ACM Symposium on Computing for Development

December 2014

Pages 121 - 122

https://doi.org/10.1145/2674377.2678270

Published: 05 December 2014 Publication History

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Abstract

This paper describes the design and pilot deployment of a mobile application to support interactive voice forums, in which users can record messages and listen to messages that others have recorded. While such forums have typically relied on voice calls for participation, participation through a mobile application (and mobile Internet) can offer benefits in terms of costs, offline access to downloaded content, and supplements with other media types, such as photos. Using the Android platform, we implement an application to support CGNet Swara, a voice-based citizen journalism platform. We describe an early-stage pilot deployment that is already seeing unsupervised usage in rural India.

References

[1]

Vashistha, A. and Thies W., (2012). IVR Junction: Building Scalable and Distributed Voice Applications in the Developing World. In NSDR 2012.

Google Scholar

[2]

"Emerging Nations Embrace Internet, Mobile Technology." Pew Research Centers Global Attitudes Project.

Google Scholar

[3]

Mudliar, P., Donner, J., and Thies, W., (2013). Emergent Practices Around CGNet Swara: A Voice Forum for Citizen Journalism in Rural India. In ITID 2013.

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[4]

Smyth, T. N., Kumar, S., Medhi, I. and Toyama, K., (2010). Where There's a Will There's a Way: Mobile Media Sharing in Urban India. In CHI 2010.

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Cited By

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Verma PSaxena ASharma AThies BMehta D(2021)Demo: A WhatsApp Bot for Citizen Journalism in Rural IndiaProceedings of the 4th ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3460112.3471981(423-427)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3460112.3471981
Mehta DSharma AKommiya Mothilal RChiraag Shukla APrasad VThies WU VScott CSharma ABernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Facilitating Media Distribution with Monetary IncentivesExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3383032(1-7)Online publication date: 25-Apr-2020
https://dl.acm.org/doi/10.1145/3334480.3383032
Samuel MTaylor JWinschiers-Theophilus HNieminen MSchuler DLewkowicz MRohde MMulder I(2017)Improving the flow of livelihood information among unemployed youth in an informal settlement of Windhoek, NamibiaProceedings of the 8th International Conference on Communities and Technologies10.1145/3083671.3083687(256-265)Online publication date: 26-Jun-2017
https://dl.acm.org/doi/10.1145/3083671.3083687
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Index Terms

A Mobile Application for Interactive Voice Forums: Design and Pilot Deployment in Rural India
1. Human-centered computing

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Information

Published In

ACM DEV-5 '14: Proceedings of the Fifth ACM Symposium on Computing for Development

December 2014

142 pages

ISBN:9781450329361

DOI:10.1145/2674377

General Chairs:
Anitha Kannan
Microsoft Research
,
Krishnaram Kenthapadi
Microsoft Research
,
Shankar Kalyanaraman
Facebook
,
Program Chairs:
Marshini Chetty
University of Maryland, College Park
,
Vanessa Frias-Martinez
University of Maryland, College Park

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 05 December 2014

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ACM DEV-5

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ACM DEV-5: Annual Symposium on Computing for Development

December 5 - 6, 2014

California, San Jose, USA

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ACM DEV-5 '14 Paper Acceptance Rate 11 of 37 submissions, 30%;

Overall Acceptance Rate 52 of 164 submissions, 32%

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Cited By

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Verma PSaxena ASharma AThies BMehta D(2021)Demo: A WhatsApp Bot for Citizen Journalism in Rural IndiaProceedings of the 4th ACM SIGCAS Conference on Computing and Sustainable Societies10.1145/3460112.3471981(423-427)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3460112.3471981
Mehta DSharma AKommiya Mothilal RChiraag Shukla APrasad VThies WU VScott CSharma ABernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Facilitating Media Distribution with Monetary IncentivesExtended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3334480.3383032(1-7)Online publication date: 25-Apr-2020
https://dl.acm.org/doi/10.1145/3334480.3383032
Samuel MTaylor JWinschiers-Theophilus HNieminen MSchuler DLewkowicz MRohde MMulder I(2017)Improving the flow of livelihood information among unemployed youth in an informal settlement of Windhoek, NamibiaProceedings of the 8th International Conference on Communities and Technologies10.1145/3083671.3083687(256-265)Online publication date: 26-Jun-2017
https://dl.acm.org/doi/10.1145/3083671.3083687
Kazakos KAsthana SBalaam MDuggal MHolden AJamir LKannuri NKumar SManindla AManikam SMurthy GNahar PPhillimore PSathyanath SSingh PSingh MWright PYadav DOlivier PKaye JDruin ALampe CMorris DHourcade J(2016)A Real-Time IVR Platform for Community RadioProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858585(343-354)Online publication date: 7-May-2016
https://dl.acm.org/doi/10.1145/2858036.2858585
Vashistha ACutrell EBorriello GThies WBegole BKim JInkpen KWoo W(2015)Sangeet SwaraProceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems10.1145/2702123.2702191(417-426)Online publication date: 18-Apr-2015
https://dl.acm.org/doi/10.1145/2702123.2702191

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Recommendations

Revisiting CGNet Swara and its impact in rural India

ICT-Enabled Grievance Redressal in Central India: A Comparative Analysis

Emergent practices around CGNet Swara, voice forum for citizen journalism in rural India