Patriarchal practices and other socio-cultural norms in rural North India often prevent women from participating in digital platforms. In this paper we present a voice-based participatory community media platform that runs over simple voice-based phone ...

This paper explores the opportunities and challenges in designing peer-support mechanisms for low-income,low-literate women in Pakistan, a patriarchal and religious context where women's movements, social relationsand access to digital technologies are ...

Information and Communication Technology interventions have the potential to improve outcomes in health and other development sectors in low-income settings. Large-scale impact, however, remains the central challenge for the HCI4D community as ...

Access to literacy is critical to children's futures, but formal education may be insufficient for fostering early literacy, especially in low-resource contexts. Educational technologies used at home may be able to help, but it is unclear whether or how ...

Information dissemination using automated phone calls allows reaching low-literate and tech-naive populations. Open challenges include rapid verification of expected knowledge gaps in the community, dissemination of specific information to address these ...

HCI4D researchers and practitioners have leveraged voice forums to enable people with literacy, socioeconomic, and connectivity barriers to access, report, and share information. Although voice forums have received impassioned usage from low-income, low-...

Speech is more natural than text for a large part of the world including hard-to-reach populations (low-literate, poor, tech-novice, visually-impaired, marginalized) and oral cultures. Voice-based services over simple mobile phones are effective means ...

Accredited Social Health Activists in India play a critical role in improving the access to healthcare services of rural populations. Despite their key contribution in Millennium Development Goals, they receive inadequate training and supervision. ...

The Healthcare system of India provides outreach services to the rural population with a key focus on the maternal and child health through its flagship program of Community Health Workers (CHWs). The program since its launch has reached a scale of over ...

Interactive Voice Response (IVR) platforms have been widely deployed in resource-limited settings. These systems tend to afford asynchronous push interactions, and within the context of health, provide medication reminders, descriptions of symptoms and ...

Interactive voice forums have emerged as a promising platform for people in developing regions to record and share audio messages using low-end mobile phones. However, one of the barriers to the scalability of voice forums is the process of screening ...

This paper describes the design and pilot deployment of a mobile application to support interactive voice forums, in which users can record messages and listen to messages that others have recorded. While such forums have typically relied on voice calls ...

We developed an interactive voice response (IVR) system called TAMA (Treatment Advice by Mobile Alerts) that provides treatment support to people living with HIV / AIDS (PLHA) in developing countries, who are on antiret-roviral therapy (ART). We ...

Dialing a telephone number of an organization and coming across an automated system attending the call, instead of a human, has become common. These automated applications are known as Interactive Voice Response (IVR) systems. In developing nations, IVR ...

Menus are one of the effective user interfaces which is used for navigation in many systems like desktop applications, voice system, etc. Placement of each menu item in the menu tree is known as menu configuration. Deciding optimal configuration in a ...

Increasing use of telephone devices has made the Interactive Voice Response (IVR), a technology for accessing information over phone, popular among the commercial organizations. IVR systems are used for critical applications like flight reservation, ...

Voice-based virtual communities offer new possibilities for information dissemination and sharing for billions of users who lack access to Internet-connected PCs. As interaction is only through voice, these systems are subject to different design ...

In this paper we present the results of a field study of Avaaj Otalo (literally, "voice stoop"), an interactive voice application for small-scale farmers in Gujarat, India. Through usage data and interviews, we describe how 51 farmers used the system ...

Media Server Control Markup Language (MSCML) is a markup language used in conjunction with SIP to provide advanced conferencing and interactive voice response (IVR) functions. MSCML presents an application-level control model, as opposed to device-level ...

Media Server Control Markup Language (MSCML) is a markup language used in conjunction with SIP to provide advanced conferencing and interactive voice response (IVR) functions. MSCML presents an application-level control model, as opposed to device-level ...