research-article

Not Really There: Understanding Embodied Communication Affordances in Team Perception and Participation

Authors:

Jacob T. Biehl,

Daniel Avrahami,

Anthony DunniganAuthors Info & Claims

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

Pages 1567 - 1575

https://doi.org/10.1145/2675133.2675220

Published: 28 February 2015 Publication History

Abstract

We conducted a study that compared basic video conferencing, emergent kinetic video-conferencing techniques, and face-to-face meetings. Remote and co-located participants worked together in groups of three. We show, in agreement with prior literature, the strong adverse impact of being remote on participation levels. We also show that local and remote participants perceived differently their own contributions and others'. Local participants exhibited significantly more overlapping talk with remote participants who used an embodied proxy, than with remote participants in basic-video conferencing (and at a rate similar to overlapping speech for co-located groups). We describe differences in how the technologies were used to follow conversation. Our findings indicate that while the kinetic embodied technology increased local participants' perceived presence of remote teammates, it did not enhance remote participants' own sense of telepresence. We discuss our findings in the context of theories of agency and presence, and discuss how these findings extend our understanding of the promise and limitations of embodied video-conferencing solutions.

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Cited By

Johansen SBrophy CRittenbruch MDonovan J(2024)Characterising CSCW Research on Human-Robot CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36409998:CSCW1(1-31)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3640999
Chang YRea DKanda TGrollman DBroadbent EJu WSoh HWilliams T(2024)Investigating the Impact of Gender Stereotypes in Authority on Avatar RobotsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634985(106-115)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634985
Xu SWu LLiao WFujimura S(2024)Enhancing Remote Collaboration Through Drone-Driven Agent and Mixed RealityVirtual, Augmented and Mixed Reality10.1007/978-3-031-61044-8_9(116-127)Online publication date: 1-Jun-2024
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Index Terms

Not Really There: Understanding Embodied Communication Affordances in Team Perception and Participation
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

February 2015

1956 pages

ISBN:9781450329224

DOI:10.1145/2675133

General Chairs:
Dan Cosley
Cornell University, USA
,
Andrea Forte
Drexel University, USA
,
Program Chairs:
Luigina Ciolfi
Sheffield Hallam University, UK
,
David McDonald
University of Washington, USA

Copyright © 2015 ACM.

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Published: 28 February 2015

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March 14 - 18, 2015

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CSCW '15 Paper Acceptance Rate 161 of 575 submissions, 28%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Johansen SBrophy CRittenbruch MDonovan J(2024)Characterising CSCW Research on Human-Robot CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36409998:CSCW1(1-31)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3640999
Chang YRea DKanda TGrollman DBroadbent EJu WSoh HWilliams T(2024)Investigating the Impact of Gender Stereotypes in Authority on Avatar RobotsProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634985(106-115)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3634985
Xu SWu LLiao WFujimura S(2024)Enhancing Remote Collaboration Through Drone-Driven Agent and Mixed RealityVirtual, Augmented and Mixed Reality10.1007/978-3-031-61044-8_9(116-127)Online publication date: 1-Jun-2024
https://doi.org/10.1007/978-3-031-61044-8_9
Kim WJun JLee MLee S(2023)“I Won’t Go Speechless”: Design Exploration on a Real-Time Text-To-Speech Speaking Tool for VideoconferencingProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581215(1-20)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581215
Sakashita MZhang RLi XKim HRusso MZhang CJung MGuimbretière F(2023)ReMotion: Supporting Remote Collaboration in Open Space with Automatic Robotic EmbodimentProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580699(1-14)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580699
Maheux MPanchea AWarren PLétourneau DMichaud F(2023)T-Top, an Open Source Tabletop Robot with Advanced Onboard Audio, Vision and Deep Learning Capabilities2023 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS)10.1109/IROS55552.2023.10342252(7862-7869)Online publication date: 1-Oct-2023
https://doi.org/10.1109/IROS55552.2023.10342252
Maheux MCaya CLétourneau DMichaud FSakamoto DWeiss AHiatt LShiomi M(2022)T-Top, a SAR Experimental PlatformProceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction10.5555/3523760.3523902(904-908)Online publication date: 7-Mar-2022
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van Dijk J(2022)Zooming in on embodied social sensemaking: Mapping the design space in the context of videoconferencingProceedings of the Sixteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3490149.3501324(1-10)Online publication date: 13-Feb-2022
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Maheux MCaya CLetourneau DMichaud F(2022)T-Top, a SAR Experimental Platform2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)10.1109/HRI53351.2022.9889346(904-908)Online publication date: 7-Mar-2022
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Kornfield RRae IMutlu B(2021)So Close and Yet So Far: How Embodiment Shapes the Effects of Distance in Remote CollaborationCommunication Studies10.1080/10510974.2021.201136272:6(967-993)Online publication date: 9-Dec-2021
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