Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2757710.2757730acmconferencesArticle/Chapter ViewAbstractPublication PagesperdisConference Proceedingsconference-collections
research-article

Insights from Deploying See-Through Augmented Reality Signage in the Wild

Published: 10 June 2015 Publication History

Abstract

Typically the key challenges with interactive digital signage are (1) interaction times are short (usually in the order of seconds), (2) interaction needs to be very easy to understand, and (3) interaction needs to provide a benefit that justifies the effort to engage. To tackle these challenges, we propose a see-through augmented reality application for digital signage that enables passersby to observe the area behind the display, augmented with useful data. We report on the development and deployment of our application in two public settings: a public library and a supermarket. Based on observations of 261 (library) and 661 (supermarket) passersby and 14 interviews, we provide early insights and implications for application designers. Our results show a significant increase in attention: the see-through signage was noticed by 46% of the people, compared to 14% with the non-see through version. Furthermore, findings indicate that to best benefit the passersby, the AR displays should clearly communicate their purpose.

References

[1]
Alt, F., Kubitza, T., Bial, D., Zaidan, F., Ortel, M., Zurmaar, B., Lewen, T., Shirazi, A. S., and Schmidt, A. Digifieds: Insights into deploying digital public notice areas in the wild. In Proceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia, MUM '11, ACM (New York, NY, USA, 2011), 165--174.
[2]
Alt, F., Müller, J., and Schmidt, A. Advertising on Public Display Networks. IEEE Computer 45, 5 (may 2012), 50--56.
[3]
Alt, F., Shirazi, A. S., Kubitza, T., and Schmidt, A. Interaction techniques for creating and exchanging content with public displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI '13, ACM (New York, NY, USA, 2013), 1709--1718.
[4]
Azuma, R., Baillot, Y., Behringer, R., Feiner, S., Julier, S., and MacIntyre, B. Recent advances in augmented reality. IEEE Comput. Graph. Appl. 21, 6 (Nov. 2001), 34--47.
[5]
Behrens, M., Fatah gen. Schieck, A., Kostopoulou, E., North, S., Motta, W., Ye, L., and Schnadelbach, H. Exploring the effect of spatial layout on mediated urban interactions. In Proceedings of the 2Nd ACM International Symposium on Pervasive Displays, PerDis '13, ACM (New York, NY, USA, 2013), 79--84.
[6]
Brignull, H., and Rogers, Y. Enticing people to interact with large public displays in public spaces. In IFIP TC13 International Conference on Human-Computer Interaction, INTERACT '03 (2003).
[7]
Colley, A., Koskenranta, O., Väyrynen, J., Ventä-Olkkonen, L., and Häkkilä, J. Windows to other places: exploring solutions for seeing through walls using handheld projection. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction, NordiCHI '14, ACM (2014), 127--136.
[8]
Dünser, A., Grasset, R., and Billinghurst, M. A survey of evaluation techniques used in augmented reality studies. Human Interface Technology Laboratory New Zealand, 2008.
[9]
Edwards, E. K., Rolland, J. P., and Keller, K. P. Video see-through design for merging of real and virtual environments. In IEEE Virtual Reality Annual International Symposium, IEEE (1993), 223--233.
[10]
Gehring, S., Löchtefeld, M., Daiber, F., Böhmer, M., and Krüger, A. Using intelligent natural user interfaces to support sales conversations. In Proceedings of the 2012 ACM International Conference on Intelligent User Interfaces, IUI '12, ACM (New York, NY, USA, 2012), 97--100.
[11]
Hill, A., Schiefer, J., Wilson, J., Davidson, B., Gandy, M., and MacIntyre, B. Virtual transparency: Introducing parallax view into video see-through ar. In Proceedings of the 10th IEEE International Symposium on Mixed and Augmented Reality, ISMAR '11, IEEE Computer Society (Washington, DC, USA, 2011), 239--240.
[12]
Kahl, G., Spassova, L., Schöning, J., Gehring, S., and Krüger, A. Irl smartcart - a user-adaptive context-aware interface for shopping assistance. In Proceedings of the 16th International Conference on Intelligent User Interfaces, IUI '11, ACM (New York, NY, USA, 2011), 359--362.
[13]
Kalnikaite, V., Rogers, Y., Bird, J., Villar, N., Bachour, K., Payne, S., Todd, P. M., Schöning, J., Krüger, A., and Kreitmayer, S. How to nudge in situ: designing lambent devices to deliver salient information in supermarkets. In Proceedings of the 13th international conference on Ubiquitous computing, ACM (2011), 11--20.
[14]
Kiyokawa, K., Kurata, Y., and Ohno, H. An optical see-through display for mutual occlusion with a real-time stereovision system. Computers & Graphics 25, 5 (2001), 765--779.
[15]
Kukka, H., Oja, H., Kostakos, V., Gonçalves, J., and Ojala, T. What makes you click: Exploring visual signals to entice interaction on public displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI '13, ACM (New York, NY, USA, 2013), 1699--1708.
[16]
Matsushita, K., Iwai, D., and Sato, K. Interactive bookshelf surface for in situ book searching and storing support. In Proceedings of the 2Nd Augmented Human International Conference, AH '11, ACM (New York, NY, USA, 2011), 2:1--2:8.
[17]
Memarovic, N., Langheinrich, M., Cheverst, K., Taylor, N., and Alt, F. P-layers -- a layered framework addressing the multifaceted issues facing community-supporting public display deployments. ACM Trans. Comput.-Hum. Interact. 20, 3 (July 2013), 17:1--17:34.
[18]
Mitchell, R. W. Mental Models of Mirror Self Recognition: Two Theories. New Ideas in Psychology 11, 3 (1993), 295--325.
[19]
Mulder, J. D., and Van Liere, R. Enhancing fish tank vr. In Virtual Reality, 2000. Proceedings. IEEE, IEEE (2000), 91--98.
[20]
Müller, J., Alt, F., Michelis, D., and Schmidt, A. Requirements and design space for interactive public displays. In Proceedings of the International Conference on Multimedia, MM '10, ACM (New York, NY, USA, 2010), 1285--1294.
[21]
Müller, J., Walter, R., Bailly, G., Nischt, M., and Alt, F. Looking glass: A field study on noticing interactivity of a shop window. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI '12, ACM (New York, NY, USA, 2012), 297--306.
[22]
Müller, J., Wilmsmann, D., Exeler, J., Buzeck, M., Schmidt, A., Jay, T., and Krüger, A. Display blindness: The effect of expectations on attention towards digital signage. In Proceedings of the 7th International Conference on Pervasive Computing, Pervasive '09, Springer-Verlag (Berlin, Heidelberg, 2009), 1--8.
[23]
Olsson, T., Lagerstam, E., Kärkkäinen, T., and Väänänen-Vainio-Mattila, K. Expected user experience of mobile augmented reality services: A user study in the context of shopping centres. Personal Ubiquitous Comput. 17, 2 (Feb. 2013), 287--304.
[24]
Olwal, A., Lindfors, C., Gustafsson, J., Kjellberg, T., and Mattsson, L. Astor: An autostereoscopic optical see-through augmented reality system. In Proceedings of the 4th IEEE/ACM International Symposium on Mixed and Augmented Reality, ISMAR '05, IEEE Computer Society (Washington, DC, USA, 2005), 24--27.
[25]
Rolland, J. P., and Fuchs, H. Optical versus video see-through head-mounted displays in medical visualization. Presence: Teleoper. Virtual Environ. 9, 3 (June 2000), 287--309.
[26]
Tonnis, M., Sandor, C., Lange, C., and Bubb, H. Experimental evaluation of an augmented reality visualization for directing a car driver's attention. In Proceedings of the 4th IEEE/ACM International Symposium on Mixed and Augmented Reality, ISMAR '05, IEEE Computer Society (Washington, DC, USA, 2005), 56--59.
[27]
Ware, C., Arthur, K., and Booth, K. S. Fish tank virtual reality. In Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems, CHI '93, ACM (New York, NY, USA, 1993), 37--42.

Cited By

View all
  • (2024)STAR: A See-Through Augmented Reality Exhibit Showcase for Transparent DisplaysHCI International 2024 – Late Breaking Papers10.1007/978-3-031-76815-6_19(263-279)Online publication date: 11-Dec-2024
  • (2022)ABOVE & BELOW: Investigating Ceiling and Floor for Augmented Reality Content Placement2022 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR55827.2022.00068(518-527)Online publication date: Oct-2022
  • (2020)Foundations for Designing Public Interactive Displays that Provide Value to UsersProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376532(1-12)Online publication date: 21-Apr-2020
  • Show More Cited By

Index Terms

  1. Insights from Deploying See-Through Augmented Reality Signage in the Wild

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    PerDis '15: Proceedings of the 4th International Symposium on Pervasive Displays
    June 2015
    268 pages
    ISBN:9781450336086
    DOI:10.1145/2757710
    • General Chairs:
    • Sven Gehring,
    • Antonio Krüger,
    • Program Chairs:
    • Florian Alt,
    • Nick Taylor
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    In-Cooperation

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 10 June 2015

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. AR
    2. attention
    3. digital signage
    4. interaction
    5. public displays

    Qualifiers

    • Research-article
    • Research
    • Refereed limited

    Conference

    PerDis '15
    Sponsor:

    Acceptance Rates

    PerDis '15 Paper Acceptance Rate 30 of 55 submissions, 55%;
    Overall Acceptance Rate 213 of 384 submissions, 55%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)11
    • Downloads (Last 6 weeks)2
    Reflects downloads up to 25 Jan 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)STAR: A See-Through Augmented Reality Exhibit Showcase for Transparent DisplaysHCI International 2024 – Late Breaking Papers10.1007/978-3-031-76815-6_19(263-279)Online publication date: 11-Dec-2024
    • (2022)ABOVE & BELOW: Investigating Ceiling and Floor for Augmented Reality Content Placement2022 IEEE International Symposium on Mixed and Augmented Reality (ISMAR)10.1109/ISMAR55827.2022.00068(518-527)Online publication date: Oct-2022
    • (2020)Foundations for Designing Public Interactive Displays that Provide Value to UsersProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376532(1-12)Online publication date: 21-Apr-2020
    • (2019)Effect of age on use of interactive exhibits in a museum contextProceedings of the 13th Biannual Conference of the Italian SIGCHI Chapter: Designing the next interaction10.1145/3351995.3352047(1-11)Online publication date: 23-Sep-2019
    • (2019)ChalkboARdProceedings of the 8th ACM International Symposium on Pervasive Displays10.1145/3321335.3324929(1-6)Online publication date: 12-Jun-2019
    • (2018)Development of Fluffy Screen System and Field Trial at a Shopping MallInternational Journal of Automation Technology10.20965/ijat.2018.p049212:4(492-498)Online publication date: 3-Jul-2018
    • (2018)Mobile Users as AdvertisersProceedings of the 17th International Conference on Mobile and Ubiquitous Multimedia10.1145/3282894.3282929(253-264)Online publication date: 25-Nov-2018
    • (2018)Does the Public Still Look at Public Displays?Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/32142762:2(1-24)Online publication date: 5-Jul-2018
    • (2017)QuakequizProceedings of the 16th International Conference on Mobile and Ubiquitous Multimedia10.1145/3152832.3152841(49-56)Online publication date: 26-Nov-2017
    • (2017)Did You See Me?Proceedings of the 9th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3122986.3123013(40-49)Online publication date: 24-Sep-2017
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media