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A Multidimensional Analysis Approach For Electronic Citizens Participation

Published: 08 June 2016 Publication History
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  • Abstract

    The participation of citizens in governments' decision-making is gaining more and more attention with the emergence and the availability of information and communication technologies (ICTs). However, it is still necessary to seek the most effective means to implement this activity in a way and a time that gives the citizens the opportunity to have a real influence on the decisions being made. This paper proposes a multidimensional analysis framework to better understand citizens' participation in a decision-making perspective. The objective of this framework is to provide a methodological approach for the collection, processing and analysis of information provided by citizens during an electronic citizens participation activity.

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    cover image ACM Other conferences
    dg.o '16: Proceedings of the 17th International Digital Government Research Conference on Digital Government Research
    June 2016
    532 pages
    ISBN:9781450343398
    DOI:10.1145/2912160
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 08 June 2016

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    Author Tags

    1. citizens participation
    2. e-Consultation
    3. e-Government
    4. e-Participation
    5. public engagement

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    • (2018)Best Practices and Methodologies to Promote the Digitization of Public Services Citizen-Driven: A Systematic Literature ReviewInformation10.3390/info90801979:8(197)Online publication date: 2-Aug-2018
    • (2018)Digitization of Public ServicesProceedings of the XVII Brazilian Symposium on Software Quality10.1145/3275245.3275255(91-100)Online publication date: 17-Oct-2018
    • (2018)Digitization of Government Services: Digitization Process MappingOn the Move to Meaningful Internet Systems. OTM 2018 Conferences10.1007/978-3-030-02610-3_1(3-20)Online publication date: 22-Oct-2018
    • (2017)Community Issue ReviewProceedings of the 18th Annual International Conference on Digital Government Research10.1145/3085228.3085293(260-269)Online publication date: 7-Jun-2017

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