research-article

Continuity in Multi-Device Interaction: An Online Study

Authors:

Dimitrios Raptis,

Jesper Kjeldskov,

Mikael B. SkovAuthors Info & Claims

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

Article No.: 29, Pages 1 - 10

https://doi.org/10.1145/2971485.2971533

Published: 23 October 2016 Publication History

Abstract

Techniques for multi-device interactions are finding their way into commercial products. This means that people are now exposed to possibilities of interacting with and across their devices, and this presents a valuable opportunity for studying their uptake and use in real life. In this paper we investigate and discuss the emerging multi-device interaction concept of "continuity", which allow an activity to begin on one device and continue on another. We present a study of the challenges people have experienced in the use of a specific new product offering such functionality, namely Apple's Continuity. The study was done through surveying 3361 posts from technology web sites, discussion forums, and blogs, with a qualitative analysis of 1603 posts. Our findings present challenges in six themes of privacy, appropriation, customization, awareness, exclusion, and troubleshooting in relation to continuous interaction across devices. We further discuss the high-level implications of our findings through four design considerations for continuity in multi-device interaction.

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Cited By

Joshi NLi RLi JPavanatto LPahud MSharma JLee BRomat HBuxton WMarquardt NHinckley KHenry Riche N(2024)Opportunistic Nudges for Task Migration Between Personal DevicesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651037(1-8)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651037
Majrashi K(2023)Inter-Platform Consistency Inspection MethodInternational Journal of Technology and Human Interaction10.4018/IJTHI.32605819:1(1-20)Online publication date: 20-Jul-2023
https://dl.acm.org/doi/10.4018/IJTHI.326058
Nielsen SSkov MHansen KKaszowska A(2022)Using User-Generated YouTube Videos to Understand Unguided Interactions with Robots in Public PlacesACM Transactions on Human-Robot Interaction10.1145/355028012:1(1-40)Online publication date: 1-Aug-2022
https://dl.acm.org/doi/10.1145/3550280
Show More Cited By

Index Terms

Continuity in Multi-Device Interaction: An Online Study
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Other conferences

NordiCHI '16: Proceedings of the 9th Nordic Conference on Human-Computer Interaction

October 2016

1045 pages

ISBN:9781450347631

DOI:10.1145/2971485

General Chairs:
Staffan Björk
University of Gothenburg
,
Eva Eriksson
Chalmers University of Technology
,
Program Chairs:
Morten Fjeld
Chalmers University of Technology
,
Susanne Bødker
University of Aarhus
,
Publications Chairs:
Wolmet Barendregt
University of Gothenburg
,
Mohammad Obaid
Chalmers University of Technology

Copyright © 2016 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Chalmers University of Technology
SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 October 2016

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NordiCHI '16

NordiCHI '16: 9th Nordic Conference on Human-Computer Interaction

October 23 - 27, 2016

Gothenburg, Sweden

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NordiCHI '16 Paper Acceptance Rate 58 of 231 submissions, 25%;

Overall Acceptance Rate 379 of 1,572 submissions, 24%

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Cited By

Joshi NLi RLi JPavanatto LPahud MSharma JLee BRomat HBuxton WMarquardt NHinckley KHenry Riche N(2024)Opportunistic Nudges for Task Migration Between Personal DevicesExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651037(1-8)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651037
Majrashi K(2023)Inter-Platform Consistency Inspection MethodInternational Journal of Technology and Human Interaction10.4018/IJTHI.32605819:1(1-20)Online publication date: 20-Jul-2023
https://dl.acm.org/doi/10.4018/IJTHI.326058
Nielsen SSkov MHansen KKaszowska A(2022)Using User-Generated YouTube Videos to Understand Unguided Interactions with Robots in Public PlacesACM Transactions on Human-Robot Interaction10.1145/355028012:1(1-40)Online publication date: 1-Aug-2022
https://dl.acm.org/doi/10.1145/3550280
Schneiders ECheon EKjeldskov JRehm MSkov M(2022)Non-Dyadic Interaction: A Literature Review of 15 Years of Human-Robot Interaction Conference PublicationsACM Transactions on Human-Robot Interaction10.1145/348824211:2(1-32)Online publication date: 8-Feb-2022
https://dl.acm.org/doi/10.1145/3488242
Chacón-Vázquez OMontané-Jiménez LOchoa-Rivera CHernández-Ocaña B(2021)Design of Platform to Support Workflow Continuity in Multi-Device ApplicationsAdvances in Science, Technology and Engineering Systems Journal10.25046/aj06011216:1(1091-1099)Online publication date: Feb-2021
https://doi.org/10.25046/aj0601121
Duhamel RClay AMorel CBurgues MPhilippe SWolff MMollard R(2021)Conception centrée utilisateur d’un environnement virtuel pour la prise de décision collaborative : état de l’art pluridisciplinaire et analyse des besoins.Proceedings of the 17th “Ergonomie et Informatique Avancée” Conference10.1145/3486812.3486834(1-12)Online publication date: 6-Oct-2021
https://dl.acm.org/doi/10.1145/3486812.3486834
Tan XLuria MSteinfeld AForlizzi JBethel CPaiva ABroadbent EFeil-Seifer DSzafir D(2021)Charting Sequential Person Transfers Between Devices, Agents, and RobotsProceedings of the 2021 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3434073.3444654(43-52)Online publication date: 8-Mar-2021
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Clemmensen T(2021)Dropping a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot ImplementationSense, Feel, Design10.1007/978-3-030-98388-8_39(429-439)Online publication date: 30-Aug-2021
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Clemmensen TClemmensen T(2021)Relation Artefacts Type IVHuman Work Interaction Design10.1007/978-3-030-71796-4_6(107-132)Online publication date: 24-Sep-2021
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Paay JKjeldskov JHansen KJørgensen TOvergaard K(2020)Digital ethnography of home use of digital personal assistantsBehaviour & Information Technology10.1080/0144929X.2020.183462041:4(740-758)Online publication date: 17-Oct-2020
https://doi.org/10.1080/0144929X.2020.1834620
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