short-paper

Designing evaluation beyond evaluating design: measuring success in cross-cultural projects

Authors:

Jennyfer Lawrence Taylor,

Alessandro Soro,

Margot Brereton,

Anita Lee Hong,

Paul RoeAuthors Info & Claims

OzCHI '16: Proceedings of the 28th Australian Conference on Computer-Human Interaction

Pages 472 - 477

https://doi.org/10.1145/3010915.3010965

Published: 29 November 2016 Publication History

Abstract

This paper considers the issue of evaluation in cross-cultural contexts, where the focus on Western principles of technology quality can be problematic. We present a case study of designing a Digital Community Noticeboard with an Australian Aboriginal community, and discuss how its evaluation may be better approached in terms of 'designing futures'. Rather than viewing evaluation as the validation of a designed artefact, our approach is focused on mapping progress towards a vision for a future world that shapes, and is shaped by the noticeboard, as the two have mutually evolved. The resulting insights go beyond the technical and lead to a better understanding of how the noticeboard may fit with everyday practices, local values and social protocols, and issues of sustainability. This shift in perspective helps to foreground these socio-technical factors and research problems that may otherwise pass unnoticed.

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Cited By

Taylor JCouncil WSoro ARoe PBrereton M(2019)A Relational Approach to Designing Social Technologies that Foster Use of the Kuku Yalanji LanguageProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369471(161-172)Online publication date: 2-Dec-2019
https://dl.acm.org/doi/10.1145/3369457.3369471
Taylor JSoro ABrereton M(2018)New literacy theories for participatory designProceedings of the 15th Participatory Design Conference: Full Papers - Volume 110.1145/3210586.3210588(1-13)Online publication date: 20-Aug-2018
https://dl.acm.org/doi/10.1145/3210586.3210588
Taylor JSoro ARoe PLee Hong ABrereton MMandryk RHancock MPerry MCox A(2018)“Debrief O'Clock”Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173882(1-14)Online publication date: 21-Apr-2018
https://dl.acm.org/doi/10.1145/3173574.3173882
Show More Cited By

Index Terms

Designing evaluation beyond evaluating design: measuring success in cross-cultural projects
1. Human-centered computing

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cover image ACM Other conferences

OzCHI '16: Proceedings of the 28th Australian Conference on Computer-Human Interaction

November 2016

706 pages

ISBN:9781450346184

DOI:10.1145/3010915

Conference Chairs:
Henry Duh
University of Tasmania Christopher Lueg, University of Tasmania
,
Christopher Lueg
University of Tasmania
,
Program Chairs:
Mark Billinghust
University of South Australia
,
Weidong Huang
University of Tasmania

Copyright © 2016 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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IEEE-SMCS: Systems, Man & Cybernetics Society
Australian Comp Soc: Australian Computer Society
Data61: Data61, CSIRO
ICACHI: International Chinese Association of Computer Human Interaction
Infoxchange: Infoxchange
HITLab AU: Human Interface Technology Laboratory Australia
James Boag: James Boag
Tourism Tasmania: Tourism Tasmania
HFESA: Human Factors and Ergonomics Society of Australia Inc.
IEEEVIC: IEEE Victorian Section
UTAS: University of Tasmania, Australia

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ACM: Association for Computing Machinery

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 November 2016

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Australian Research Council

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OzCHI '16

Sponsor:

IEEE-SMCS
Australian Comp Soc
Data61
ICACHI
Infoxchange
HITLab AU
James Boag
Tourism Tasmania
HFESA
IEEEVIC
UTAS

OzCHI '16: The 28th Australian Conference on Human-Computer Interaction

November 29 - December 2, 2016

Tasmania, Launceston, Australia

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Cited By

Taylor JCouncil WSoro ARoe PBrereton M(2019)A Relational Approach to Designing Social Technologies that Foster Use of the Kuku Yalanji LanguageProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369471(161-172)Online publication date: 2-Dec-2019
https://dl.acm.org/doi/10.1145/3369457.3369471
Taylor JSoro ABrereton M(2018)New literacy theories for participatory designProceedings of the 15th Participatory Design Conference: Full Papers - Volume 110.1145/3210586.3210588(1-13)Online publication date: 20-Aug-2018
https://dl.acm.org/doi/10.1145/3210586.3210588
Taylor JSoro ARoe PLee Hong ABrereton MMandryk RHancock MPerry MCox A(2018)“Debrief O'Clock”Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173882(1-14)Online publication date: 21-Apr-2018
https://dl.acm.org/doi/10.1145/3173574.3173882
Taylor JSoro ARoe PHong ABrereton M(2018)From Preserving to Performing Culture in the Digital EraDigitisation of Culture: Namibian and International Perspectives10.1007/978-981-10-7697-8_2(7-28)Online publication date: 10-May-2018
https://doi.org/10.1007/978-981-10-7697-8_2
Taylor JSoro ARoe PLee Hong ABrereton MMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Situational WhenProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025936(6461-6474)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025936
Soro ABrereton MTaylor JLee Hong ARoe P(2017)A Cross-Cultural Noticeboard for a Remote Community: Design, Deployment, and EvaluationHuman-Computer Interaction - INTERACT 201710.1007/978-3-319-67744-6_26(399-419)Online publication date: 20-Sep-2017
https://doi.org/10.1007/978-3-319-67744-6_26

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