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Can Mobile Workforce Revolutionize Country-Scale Crowdsourcing?

Published: 19 June 2017 Publication History

Abstract

Traditional urban-scale crowdsourcing approaches suffer from three caveats - lack of complete spatiotemporal coverage, lack of accurate information and lack of sustained engagement of crowd workers. We argue that mobile workforces roaming around the city (and the larger country) can overcome all three caveats if their daily activity routines embed crowdsourcing tasks. To this end, in this paper, we report a first-of-its-kind study in which we explore behavioral attributes of mobile postal workers both quantitatively (6.3K) and qualitatively (6) to assess the opportunities of leveraging them for country-scale crowdsourcing tasks. Based on our observations, we develop a crowdsourcing infrastructure with carefully designed data collection strategies, and a corresponding wearable data collection application. We briefly present this solution and discuss its potential in country-scale crowdsourcing applications.

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D. Hristova, A. Mashhadi, G. Quattrone, and L. Capra. Mapping Community Engagement with Urban Crowd-Sourcing. In Proc. When the City Meets the Citizen Workshop (WCMCW), June 2012.
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T. Kandappu, N. Jaiman, R. Tandriansyah, A. Misra, S.-F. Cheng, C. Chen, H. C. Lau, D. Chander, and K. Dasgupta. Tasker: Behavioral insights via campus-based experimental mobile crowd-sourcing. In Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing, UbiComp '16, 2016.
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B. Martin, B. Hanington, and B. Hanington. Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions. Rockport Publishers, 2012.
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J. Thebault-Spieker, L. G. Terveen, and B. Hecht. Avoiding the south side and the suburbs: The geography of mobile crowdsourcing markets. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, CSCW '15, pages 265--275, 2015.

Cited By

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  • (2023)Is sustained participation a myth in crowdsourcing? A reviewEuropean Journal of Innovation Management10.1108/EJIM-10-2022-0589Online publication date: 2-Aug-2023

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cover image ACM Conferences
WPA '17: Proceedings of the 4th International on Workshop on Physical Analytics
June 2017
50 pages
ISBN:9781450349581
DOI:10.1145/3092305
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

Publication History

Published: 19 June 2017

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Author Tags

  1. crowdsourcin
  2. mobile computing

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  • Research-article

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  • IMEC

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MobiSys'17
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Overall Acceptance Rate 11 of 17 submissions, 65%

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View all
  • (2023)Is sustained participation a myth in crowdsourcing? A reviewEuropean Journal of Innovation Management10.1108/EJIM-10-2022-0589Online publication date: 2-Aug-2023

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