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abstract

Identifying Design Opportunities for Multilingual Communication at International Courses: A Diary Study

Published: 20 April 2018 Publication History

Abstract

Previous research suggests that communication at international courses is usually multilingual. Students who speak the same native language may initiate course related discussions in either their own language or a common language shared by the whole class. However, when the native language of only a subset of students is used, it excludes others from participating in the conversation. The current study aims to understand when and why an exclusive native language will be used during communication at international courses. To do this, we conducted a 4-week diary study with 22 students taking the same class. These students come from 12 different countries but they all speak English as a common language. Through a preliminary analysis of the data, we extracted 4 scenarios where students chose their native language over English to conduct course related discussions. Based on these scenarios, we identified design opportunities to assist multilingual communication at international courses.

References

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Ingrid Andersson, Anne Marie Kagwesage, and Joseph Rusanganwa. 2013. Negotiating meaning in multilingual group work: A case study of higher education in Rwanda. Intl. Journal of Bilingual Education and Bilingualism 16, 4: 436--450.
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Krishna Bista. 2010. Factors of Code Switching among Bilingual English Students in the University Classroom: A Survey.
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Kagwesage Anne Marie. 2013. Coping with English as Language of Instruction in Higher Education in Rwanda. International Journal of Higher Education 2, 2: 1.
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  1. Identifying Design Opportunities for Multilingual Communication at International Courses: A Diary Study

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    cover image ACM Conferences
    CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
    April 2018
    3155 pages
    ISBN:9781450356213
    DOI:10.1145/3170427
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

    Publication History

    Published: 20 April 2018

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    Author Tags

    1. computer-supported cooperative work (cscw)
    2. international courses
    3. language use
    4. machine translation
    5. multilingual communication

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    • MOE Research Center for Online Education

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    CHI EA '18 Paper Acceptance Rate 1,208 of 3,955 submissions, 31%;
    Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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