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“That Really Pushes My Buttons”: Designing Bullying and Harassment Training for the Workplace

Authors:

Rosanna Bellini,

Patrick Olivier,

Rob ComberAuthors Info & Claims

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

Paper No.: 235, Pages 1 - 14

https://doi.org/10.1145/3173574.3173809

Published: 21 April 2018 Publication History

Abstract

Workplace bullying and harassment have been identified as two of the most concerning silent and unseen occupational hazards of the 21st century. The design of bespoke training addressing domain-specific job roles and relations presents a particular challenge. Using the concept of data-in-place where data is understood as being bound and produced by a particular place, this paper describes how locally-situated accounts can be used to engage employees in workplace-specific training seminars. Using higher education as a case study, we describe a four-stage design process for future training efforts: (1) in-depth interviews for further understanding of bullying and harassment; (2) design of digital probes for capturing contextual data; (3) probe deployment and subsequent data analysis; (4) data-driven discussion-based seminars. We outline the potential for digital probes in promoting the denormalization of toxic workplace cultures, considerations for novel sensitive data governance models, and the discussion of data-in-place's temporal dimension.

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Cited By

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https://doi.org/10.1109/SP54263.2024.00071
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“That Really Pushes My Buttons”: Designing Bullying and Harassment Training for the Workplace
1. Human-centered computing

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cover image ACM Conferences

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

April 2018

8489 pages

ISBN:9781450356206

DOI:10.1145/3173574

General Chairs:
Regan Mandryk
University of Saskatchewan, Canada
,
Mark Hancock
University of Waterloo, Canada
,
Program Chairs:
Mark Perry
Brunel University London, UK
,
Anna Cox
University College London, UK

Copyright © 2018 Owner/Author.

This work is licensed under a Creative Commons Attribution International 4.0 License.

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Published: 21 April 2018

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Cited By

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https://doi.org/10.1109/SP54263.2024.00071
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