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Supporting the Development of Social Networking Mobile Apps for Deaf Users: Guidelines Based on User Experience Issues

Published: 20 June 2018 Publication History

Abstract

The easy access to mobile and social networking is changing the way people communicate with each other; however, deaf users still face segregation in some of these media. Although developers have been working on some recommendations, these are, usually, general. In this paper, we present the MobiDeaf, a set of guidelines which support the developers in the creation of networking mobile apps for deaf users. The guidelines were created considering the user experience of deaf people based on lessons learned from two case studies. We evaluated the acceptance of MobiDeaf by comparing them to WCAG 2.0 guidelines in the perspective of software developers.

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Cited By

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  • (2024)"Voices Help Correlate Signs and Words": Analyzing Deaf and Hard-of-Hearing (DHH) TikTokers’ Content, Practices, and PitfallsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642413(1-18)Online publication date: 11-May-2024
  • (2023)Sparkling Silence: Practices and Challenges of Livestreaming Among Deaf or Hard of Hearing StreamersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581053(1-15)Online publication date: 19-Apr-2023
  • (2023)Mobile banking apps in Poland and their accessibility for consumers with disabilities: a case studyDisability & Society10.1080/09687599.2023.2263631(1-22)Online publication date: 9-Oct-2023
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    cover image ACM Other conferences
    DSAI '18: Proceedings of the 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion
    June 2018
    365 pages
    ISBN:9781450364676
    DOI:10.1145/3218585
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 20 June 2018

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    Author Tags

    1. Deaf public
    2. accessibility
    3. guidelines
    4. mobile app
    5. social network

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    • Research-article
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    DSAI 2018

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    DSAI '18 Paper Acceptance Rate 17 of 23 submissions, 74%;
    Overall Acceptance Rate 17 of 23 submissions, 74%

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    Cited By

    View all
    • (2024)"Voices Help Correlate Signs and Words": Analyzing Deaf and Hard-of-Hearing (DHH) TikTokers’ Content, Practices, and PitfallsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642413(1-18)Online publication date: 11-May-2024
    • (2023)Sparkling Silence: Practices and Challenges of Livestreaming Among Deaf or Hard of Hearing StreamersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581053(1-15)Online publication date: 19-Apr-2023
    • (2023)Mobile banking apps in Poland and their accessibility for consumers with disabilities: a case studyDisability & Society10.1080/09687599.2023.2263631(1-22)Online publication date: 9-Oct-2023
    • (2022)“In this online environment, we're limited”:Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517488(1-16)Online publication date: 29-Apr-2022
    • (2021)What users really think about the usability of smartphone applications: diversity based empirical investigationMultimedia Tools and Applications10.1007/s11042-020-10099-x80:6(9177-9207)Online publication date: 1-Mar-2021
    • (2020)Enabling Better Use of Person-Generated Health Data in Stroke Rehabilitation Systems: Systematic Development of Design HeuristicsJournal of Medical Internet Research10.2196/1713222:7(e17132)Online publication date: 28-Jul-2020
    • (2020)Social App Accessibility for Deaf SignersProceedings of the ACM on Human-Computer Interaction10.1145/34151964:CSCW2(1-31)Online publication date: 15-Oct-2020
    • (2020)Web Accessibility Testing for Deaf: Requirements and Approaches for Automation2020 IEEE International Conference on Systems, Man, and Cybernetics (SMC)10.1109/SMC42975.2020.9283179(2734-2739)Online publication date: 11-Oct-2020

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