research-article

Privacy and design ethics vs designing for curiosity, communication and children: lessons learned

Authors:

Olof TorgerssonAuthors Info & Claims

MobileHCI '18: Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services

Article No.: 26, Pages 1 - 8

https://doi.org/10.1145/3229434.3229480

Published: 03 September 2018 Publication History

Abstract

This paper describes the lessons learned when designing an empathy-oriented image-exchange app for fifth-grade pupils. The aim was to evoke curiosity and empathy towards someone living elsewhere or under different socio-economic circumstances. In addition, we strived to apply design ethics (e.g. protecting users from insults, humiliation, inappropriate content etc) and take users' privacy into account. By setting up these boundaries for this user group we found ourselves confronted with a set of conflicting design decisions which ultimately led to a lesser and different user experience than we had expected. Here, we discuss the interplay between our design decisions and the consequences thereof, and evaluate the mistakes we made. Moreover we discuss how to balance anonymity and curiosity, and comment on the benefits of making a pre-analysis of potential clashes related to intended UX and other core design decisions.

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Cited By

Kumar PO'Connell FLi LByrne VChetty MClegg TVitak J(2023)Understanding Research Related to Designing for Children's Privacy and Security: A Document AnalysisProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3589375(335-354)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3585088.3589375
Nunes Vilaza GDoherty KMcCashin DCoyle DBardram JBarry M(2022)A Scoping Review of Ethics Across SIGCHIProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533511(137-154)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533511
Chordia IYip JHiniker A(2019)Intentional Technology Use in Early Childhood EducationProceedings of the ACM on Human-Computer Interaction10.1145/33591803:CSCW(1-22)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359180

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cover image ACM Conferences

MobileHCI '18: Proceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services

September 2018

552 pages

ISBN:9781450358989

DOI:10.1145/3229434

General Chairs:
Lynne Bailie,
Nuria Oliver

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 03 September 2018

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VINNOVA

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MobileHCI '18

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MobileHCI '18: 20th International Conference on Human-Computer Interaction with Mobile Devices and Services

September 3 - 6, 2018

Barcelona, Spain

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Cited By

Kumar PO'Connell FLi LByrne VChetty MClegg TVitak J(2023)Understanding Research Related to Designing for Children's Privacy and Security: A Document AnalysisProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3589375(335-354)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3585088.3589375
Nunes Vilaza GDoherty KMcCashin DCoyle DBardram JBarry M(2022)A Scoping Review of Ethics Across SIGCHIProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533511(137-154)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533511
Chordia IYip JHiniker A(2019)Intentional Technology Use in Early Childhood EducationProceedings of the ACM on Human-Computer Interaction10.1145/33591803:CSCW(1-22)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359180

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