research-article

Development dimensions of e-commerce in Bangladesh: scope, challenges and threats

Authors:

Md Altab Hossin,

Md Nazirul Islam Sarker,

Adasa Nkrumah Kofi FrimpongAuthors Info & Claims

IMMS '18: Proceedings of the 1st International Conference on Information Management and Management Science

Pages 42 - 47

https://doi.org/10.1145/3277139.3277152

Published: 25 August 2018 Publication History

Abstract

The main purpose of the study is to explore the scope, challenges and threats of e-commerce as well as its development dimensions in Bangladesh. The study uses survey findings, SWOT analysis approach and case study of two top ranking e-commerce business institutions in Bangladesh. The study also uses secondary data through extensive literature review. It reveals that there is a great prospect of e-commerce in Bangladesh with growing trust, e-commerce facilities, security, people's awareness and transformation from traditional shopping to online shopping. It also explores that people like online shopping due to its convenience, security and time saving nature. The study further reveals that quality of the product, consumer dishonesty, lack of proper cyber security in some e-commerce site, unavailable banking facility, product availability and mandatory credit card requirement are the major challenges to the development of e-commerce in Bangladesh. The article suggests that a proper initiative should be taken by the government to implement ICT policy properly for smooth running e-commerce business in Bangladesh and achieving goals of digital Bangladesh.

References

[1]

Z. Yang, Y. Shi, and H. Yan, "Analysis on pure e-commerce congestion effect, productivity effect and profitability in China," Socioecon. Plann. Sci., vol. 57, pp. 35--49, 2017.

[2]

K. C. Chang, J. Jackson, and V. Grover, "E-commerce and corporate strategy: An executive perspective," Inf. Manag., vol. 40, no. 7, pp. 663--675, 2003.

Digital Library

[3]

Ecommerce Foundation, "Global B2C E-commerce Report 2016," 2016.

[4]

M. M. Poorangi, E. W. S. Khin, S. Nikoonejad, and A. Kardevani, "E-commerce adoption in Malaysian small and medium enterprises practitioner firms: A revisit on Rogers' model," An. Acad. Bras. Cienc., vol. 85, no. 4, pp. 1593--1604, 2013.

[5]

K. Chen, "Counterfeit As a Challenge To Chinese E-Commerce Platform --- the Case of Alibaba," University of Boras, 2015.

[6]

M. Cui and S. L. Pan, "Developing focal capabilities for e-commerce adoption: A resource orchestration perspective," Inf. Manag., vol. 52, no. 2, pp. 200--209, 2015.

[7]

BTRC, "Monthly BTRC reports on internet subscribers in Bangladesh (February 2012- January 2016)," 2016.

[8]

E. T. Rother, "Systematic literature review X narrative review," Acta Paul. Enferm., vol. 20, no. 2, pp. v--vi, 2007.

[9]

J. Krahn, V. Caine, J. Chaw-Kant, and A. E. Singh, "Housing interventions for homeless, pregnant/parenting women with addictions: a systematic review," J. Soc. Distress Homeless, vol. 27, no. 1, pp. 75--88, 2018.

[10]

J. P. Vandenbroucke, E. Von Elm, D. G. Altman, P. C. Gøtzsche, C. D. Mulrow, S. J. Pocock, C. Poole, J. J. Schlesselman, and M. Egger, "Strengthening the Reporting of Observational Studies in Epidemiology (STROBE): Explanation and elaboration," PLoS Med., vol. 4, no. 10, pp. 1628--1654, 2007.

[11]

R. K. Yin, Case Study Research. Design and Methods, 4th ed. California: Sage Publications, 2009.

[12]

M. Hasan and M. N. Huda, "E-commerce Challenges, Solutions and Effectiveness Perspective Bangladesh," Int. J. Comput. Appl., vol. 70, no. 9, pp. 9--17, 2013.

[13]

Light Castle, "LightCastle Partners survey," 2016.

[14]

M. Choshin and A. Ghaffari, "An investigation of the impact of effective factors on the success of e-commerce in small- and medium-sized companies," Comput. Human Behav., vol. 66, pp. 67--74, 2017.

Digital Library

[15]

M. Mohiuddin, "Overview the E-Commerce in Bangladesh," IOSR J. Bus. Manag. Ver. II, vol. 16, no. 7, pp. 2319--7668, 2014.

[16]

A. G. Khan, "Electronic Commerce: A Study on Benefits and Challenges in an Emerging Economy," Glob. J. Manag. Bus. Res. Econ. Commer., vol. 16, no. 1, 2016.

[17]

Roni, "The Present E-Commerce Situation in Bangladesh for B2C E-Commerce," Int. Bus., vol. 3, no. 5, pp. 77--91, 2012.

[18]

M. Salah Uddin and A. Yesmin Akhi, "E-Wallet System for Bangladesh an Electronic Payment System," Int. J. Model. Optim., vol. 4, no. 3, pp. 216--219, 2014.

[19]

F. Islam, M. M. H. Kazal, and M. H. Rahman, "Potentiality on e-commerce in the rural community of Bangladesh," vol. 27, no. 2, pp. 207--215, 2016.

[20]

T. K. Biswas, "Data and information theft in e-commerce, jurisdictional challenges, related issues and response of Indian laws," Comput. Law Secur. Rev., vol. 27, no. 4, pp. 385--393, 2011.

[21]

K. Suominen, "Private Sector Priorities for Ecommerce Development," pp. 1--28, 2010.

[22]

Statista, "Major e-commerce sites in Bangladesh 2016," 2016.

[23]

T. Faruq, "E-COMMERCE CONSUMER AND CONTEXT IN BANGLADESH EMERGING OPPORTUNITY IN DIGITAL," in Proceedings of Research World International Conference, Dhaka, Bangladesh, 1st-2nd July, 2017, 2017, pp. 1--6.

[24]

N. N. Moon, S. Sultana, and F. N. Nur, "A Literature Review of the Trend of Electronic Commerce in Bangladesh Perspective," Glob. J. Manag. Bus. Res. B Econ. Commer., vol. 17, no. 3, pp. 11--17, 2017.

[25]

M. Klumpp and A. Jasper, "Success Factors for Retail Logistics in an E-Commerce-Environment," Sinoeuropean Eng. Res. ..., 2008.

[26]

F. R. Hossain, "Top e-Commerce Sites in Bangladesh According To Alexa," brainstation-23, 2017.

Cited By

Islam MHasan SFahim A(2024)Influence of consumption values on adoption of cashless society in emerging economies: the mediating effect of cashless readinessJournal of Financial Services Marketing10.1057/s41264-024-00273-929:4(1432-1444)Online publication date: 23-Mar-2024
https://doi.org/10.1057/s41264-024-00273-9
Hossain MBiswas S(2024)Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in BangladeshSN Business & Economics10.1007/s43546-024-00754-y4:12Online publication date: 14-Nov-2024
https://doi.org/10.1007/s43546-024-00754-y
Qiu ZYin YYuan YChen Y(2024)Research on Credit Regulation Mechanism of E-commerce Platform Based on Evolutionary Game TheoryJournal of Systems Science and Systems Engineering10.1007/s11518-024-5603-2Online publication date: 22-Apr-2024
https://doi.org/10.1007/s11518-024-5603-2
Show More Cited By

Index Terms

Development dimensions of e-commerce in Bangladesh: scope, challenges and threats
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Information system economics

Recommendations

A Review on E-Commerce System in Bangladesh: An Empirical Study
ICCA '22: Proceedings of the 2nd International Conference on Computing Advancements

E-commerce is one of the most prominent service industries globally. As the world moves into software services and subscription-centric economies, e-commerce will be at the forefront of growth in emerging markets and one of such growth markets for e-...
SWOT Analysis of E-commerce Websites -- Based on Dangdang.com
ICCIS '13: Proceedings of the 2013 International Conference on Computational and Information Sciences

Twenty-first century is an information age, and the e-commerce boomed with the rapid development of economy. The internet has greatly influenced people's work and life, and E-commerce has drawn the attention of the society. As a prominent representative ...
Impact of e-commerce environment on selection of sales methods considering delivery lead time of goods
Proceedings of the 2007 conference on Human interface: Part II

In this study, we discuss a brick-and-mortar sales (the existing sales method through the sales channel 1) and an online sales under an e-commerce environment (the sales channel 2). We focus on each differences of goods return ratios and delivery lead-...

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences

IMMS '18: Proceedings of the 1st International Conference on Information Management and Management Science

August 2018

240 pages

ISBN:9781450364867

DOI:10.1145/3277139

Conference Chair:
Shuliang Li
Winchester School of Art at the University of Southampton, United Kingdom Tianrui Li, Southwest Jiaotong University, China

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 August 2018

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

IMMS 2018

IMMS 2018: 2018 International Conference on Information Management and Management Sciences

August 25 - 27, 2018

Chengdu, China

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

11
Total Citations
View Citations
608
Total Downloads

Downloads (Last 12 months)39
Downloads (Last 6 weeks)1

Reflects downloads up to 11 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Islam MHasan SFahim A(2024)Influence of consumption values on adoption of cashless society in emerging economies: the mediating effect of cashless readinessJournal of Financial Services Marketing10.1057/s41264-024-00273-929:4(1432-1444)Online publication date: 23-Mar-2024
https://doi.org/10.1057/s41264-024-00273-9
Hossain MBiswas S(2024)Technology acceptance model for understanding consumer’s behavioral intention to use artificial intelligence based online shopping platforms in BangladeshSN Business & Economics10.1007/s43546-024-00754-y4:12Online publication date: 14-Nov-2024
https://doi.org/10.1007/s43546-024-00754-y
Qiu ZYin YYuan YChen Y(2024)Research on Credit Regulation Mechanism of E-commerce Platform Based on Evolutionary Game TheoryJournal of Systems Science and Systems Engineering10.1007/s11518-024-5603-2Online publication date: 22-Apr-2024
https://doi.org/10.1007/s11518-024-5603-2
Hasan MMuna F(2022)Technology Trends and Cyber Security in BangladeshInternational Journal of Technology Diffusion10.4018/IJTD.30438113:1(1-17)Online publication date: 8-Jul-2022
https://dl.acm.org/doi/10.4018/IJTD.304381
Florea NIonescu CDuică MCăpușneanu SPaschia LStanescu SComan M(2022)Trends and Perspectives of Romanian E-Commerce Sector Based on Mathematical SimulationElectronics10.3390/electronics1115229511:15(2295)Online publication date: 22-Jul-2022
https://doi.org/10.3390/electronics11152295
Tan KTan BKhan N(2022)Purchase Intention Towards Online Grocery Shopping After Covid-19 Pandemic: A Conceptual FrameworkProceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)10.2991/978-94-6463-080-0_2(3-17)Online publication date: 24-Dec-2022
https://doi.org/10.2991/978-94-6463-080-0_2
Abdul Wadud Sorker MSiddika AAbedin Titly TJueal Mia MHasan Imam Bijoy M(2022)Online Consumer Alignment using Supervised Machine Learning Technique2022 13th International Conference on Computing Communication and Networking Technologies (ICCCNT)10.1109/ICCCNT54827.2022.9984234(1-7)Online publication date: 3-Oct-2022
https://doi.org/10.1109/ICCCNT54827.2022.9984234
Van LGuzikova LNguyen A(2022)Evaluation of E-commerce Impact on Sustainable Economic Growth: The Case of VietnamInnovations in Digital Economy10.1007/978-3-031-14985-6_7(101-111)Online publication date: 13-Aug-2022
https://doi.org/10.1007/978-3-031-14985-6_7
Mim NKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Gospels of Modernity: Digital Cattle Markets, Urban Religiosity, and Secular Computing in the Global SouthProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445259(1-17)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445259
Diar ATantra RSetiadi F(2020)Competitive Advantage Improvement of Publishing Industry in IndonesiaProceedings of the 8th International Conference on Computer and Communications Management10.1145/3411174.3411178(117-122)Online publication date: 17-Jul-2020
https://dl.acm.org/doi/10.1145/3411174.3411178
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents