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Participatory video methods in UX: sharing power with users to gain insights into everyday life

Published: 01 October 2018 Publication History

Abstract

As technologies proliferate into all aspects of daily life, UX practitioners have the ability and responsibility to engage in research to help organizations better understand people's needs. We argue that UX practitioners have an ethical commitment to deploy methods that consciously shift power to create a more equitable relationship between researcher and participants. This article offers participatory video as a method for UX practitioners that democratizes the design process and creates rich visual data. We detail two cases of participatory video methods and how they were used to explore the potential of participatory methods in UX.

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    Published In

    cover image Communication Design Quarterly
    Communication Design Quarterly  Volume 6, Issue 2
    Summer 2018
    120 pages
    EISSN:2166-1642
    DOI:10.1145/3282665
    Issue’s Table of Contents
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

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    Publication History

    Published: 01 October 2018
    Published in SIGDOC-CDQ Volume 6, Issue 2

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    Author Tags

    1. agency
    2. ethics
    3. power
    4. user experience (UX)
    5. video

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