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E-Government Adoption in Uzbekistan: Empirical validation of the Unified Model of Electronic Government Acceptance (UMEGA)

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Shokhrukh Avazov,

Seohyun Lee, PhD.Authors Info & Claims

dg.o '20: Proceedings of the 21st Annual International Conference on Digital Government Research

Pages 338 - 339

https://doi.org/10.1145/3396956.3397008

Published: 16 June 2020 Publication History

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Abstract

This study aimed to investigate the underlying factors that play an important role in improving citizens’ intention to use e-government services called Single Portal of Interactive Public Services (SPIPS) in Uzbekistan. To that end, a theoretical model known as Unified Model of E-government Adoption (UMEGA) was employed. A survey was conducted for 216 respondents in Uzbekistan to measure six constructs from UMEGA: (1) performance expectancy, (2) effort expectancy, (3) social influence, (4) perceived risk, (5) facilitating conditions and (6) attitude Reliability and validity test results indicated adequate consistency and validity. Results from structural equation model (SEM) indicated that performance expectancy had the greatest influence (β=0.745, p < 0.001) on intention to use e-government in Uzbekistan.

References

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United Nations. 2010. United Nations E-Government Survey 2010: Leveraging e-government at a time of financial and economic crisis. New York, NY: Department of Economic and Social Affairs, United Nations.

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Verkijika Silas Formunyuy and Lizette De Wet. 2018. E-government adoption in sub-Saharan Africa. Electronic Commerce Research and Applications, 30, 83-93.

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[3]

Dwivedi, Yogesh K., Nripendra P. Rana, Marijn Janssen, Banita Lal, Michael D. Williams, and Marc Clement. 2017. An empirical validation of a unified model of electronic government adoption (UMEGA). Government Information Quarterly, 34, no. 2, 211-230.

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Mohammadi MEsichaikul VMohammadi A(2024)Accessibility and usability evaluation of university websites in Afghanistan: a comparison between public and private universitiesUniversal Access in the Information Society10.1007/s10209-022-00896-623:2(955-974)Online publication date: 1-Jun-2024
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Aldrees AGračanin D(2023)UX in E-Government Services for Citizens: A Systematic Literature ReviewJournal of User Experience 10.5555/3605526.360552918:3(133-169)Online publication date: 20-Jun-2023
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Saleh RHaizan Nor RIslam MJusoh YAbdullah S(2023)The Unified Model of Electronic Government Adoption (UMEGA): A Systematic Literature Review with Meta-AnalysisPertanika Journal of Science and Technology10.47836/pjst.31.5.2631:5(2531-2557)Online publication date: 27-Jul-2023
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dg.o '20: Proceedings of the 21st Annual International Conference on Digital Government Research

June 2020

389 pages

ISBN:9781450387910

DOI:10.1145/3396956

Editors:
Seok-Jin Eom,
Jooho Lee

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 16 June 2020

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National Research Foundation of Korea

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dg.o '20

dg.o '20: The 21st Annual International Conference on Digital Government Research

June 15 - 19, 2020

Seoul, Republic of Korea

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Overall Acceptance Rate 150 of 271 submissions, 55%

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Mohammadi MEsichaikul VMohammadi A(2024)Accessibility and usability evaluation of university websites in Afghanistan: a comparison between public and private universitiesUniversal Access in the Information Society10.1007/s10209-022-00896-623:2(955-974)Online publication date: 1-Jun-2024
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Aldrees AGračanin D(2023)UX in E-Government Services for Citizens: A Systematic Literature ReviewJournal of User Experience 10.5555/3605526.360552918:3(133-169)Online publication date: 20-Jun-2023
https://dl.acm.org/doi/10.5555/3605526.3605529
Saleh RHaizan Nor RIslam MJusoh YAbdullah S(2023)The Unified Model of Electronic Government Adoption (UMEGA): A Systematic Literature Review with Meta-AnalysisPertanika Journal of Science and Technology10.47836/pjst.31.5.2631:5(2531-2557)Online publication date: 27-Jul-2023
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Sharabati AAl-Haddad SAl Khasawneh MMazahreh SKawar Y(2023)Behavioral Acceptance of Electronic Government in JordanInternational Journal of Electronic Government Research10.4018/IJEGR.32145919:1(1-26)Online publication date: 7-Apr-2023
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Muhammad AKaya T(2023)Factors affecting the citizen’s intention to adopt e-government in NigeriaJournal of Information, Communication and Ethics in Society10.1108/JICES-05-2022-005421:3(271-289)Online publication date: 19-May-2023
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Mohammadi M(2022)Factors influencing the adoption of e‐government websites in Afghanistan from the citizens' perspectiveTHE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES10.1002/isd2.1221688:5Online publication date: 26-Feb-2022
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Altin MYilmaz R(2021)Adoption of Cloud-Based Accounting Practices in Turkey: An Empirical StudyInternational Journal of Public Administration10.1080/01900692.2021.189457645:11(819-833)Online publication date: 8-Mar-2021
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Hayder IYounis HAbed IYounis H(2020)Services System between Citizens and the E-Government in the Iraqi Ministry of Migration and Displaced2020 3rd International Conference on Engineering Technology and its Applications (IICETA)10.1109/IICETA50496.2020.9318959(117-121)Online publication date: 6-Sep-2020
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Electronic Government Services Adoption: The Moderating Impact of Perceived Service Quality

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