Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/3411763.3450390acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
extended-abstract

Making Everyday Things Talk: Speculative Conversations into the Future of Voice Interfaces at Home

Published: 08 May 2021 Publication History

Abstract

What if things had a voice? What if we could talk directly to things instead of using a mediating voice interface such as an Alexa or a Google Assistant? In this paper, we share our insights from talking to a pair of boots, a tampon, a perfume bottle, and toilet paper among other everyday things to explore their conversational capabilities. We conducted Thing Interviews using a more-than-human design approach to discover a thing’s perspectives, worldviews and its relations to other humans and nonhumans. Based on our analysis of the speculative conversations, we identified some themes characterizing the emergent qualities of people’s relationships with everyday things. We believe the themes presented in the paper may inspire future research on designing everyday things with conversational capabilities at home.

References

[1]
[n.d.]. Amazon.com: Echo Buds – Wireless earbuds with immersive sound, active noise reduction, and Alexa: Amazon Devices. https://www.amazon.com/Echo-Buds/dp/B07F6VM1S3
[2]
[n.d.]. Anatomy of an AI System. http://www.anatomyof.ai
[3]
[n.d.]. BAMBOO BASIC - Portable device. https://www.musicoftheplants.com/shop-online/bamboo-basic/
[4]
Alison Adam. 2008. Ethics for things. Ethics and Information Technology 10, 2-3 (Sept. 2008), 149–154. https://doi.org/10.1007/s10676-008-9169-3
[5]
Philip E. Agre and David Chapman. 1990. What are plans for?Robotics and Autonomous Systems 6, 1-2 (June 1990), 17–34. https://doi.org/10.1016/S0921-8890(05)80026-0
[6]
Haider Akmal and Paul Coulton. 2020. The Divination of Things by Things. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems(CHI EA ’20). Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3334480.3381823
[7]
Jane Bennett. 2010. Vibrant Matter: A Political Ecology of Things. (Jan. 2010). https://doi.org/10.1215/9780822391623
[8]
Hilary Bergen. 2016. ‘I’d blush if i could’: Digital assistants, disembodied cyborgs and the problem of gender. Word and Text 6 (Dec. 2016), 95–113.
[9]
Oğuz ’Oz’ Buruk, Oğuzhan Özcan, Gökçe Elif Baykal, Tilbe Göksun, Selçuk Acar, Güler Akduman, Mehmet Aydın Baytaş, Ceylan Beşevli, Joe Best, Aykut Coşkun, Hüseyin Uğur Genç, A. Baki Kocaballi, Samuli Laato, Cássia Mota, Konstantinos Papangelis, Marigo Raftopoulos, Richard Ramchurn, Juan Sádaba, Mattia Thibault, Annika Wolff, and Mert Yildiz. 2020. Children in 2077: Designing Children’s Technologies in the Age of Transhumanism. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems(CHI EA ’20). Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3334480.3381821
[10]
Susanne Bødker. 2006. When second wave HCI meets third wave challenges. In Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles(NordiCHI ’06). Association for Computing Machinery, New York, NY, USA, 1–8. https://doi.org/10.1145/1182475.1182476
[11]
Hugh M. Cartwright. 2020. Chapter 5. Machine Learning in Science – A Role for Mechanical Sympathy?In Theoretical and Computational Chemistry Series, Hugh M Cartwright (Ed.). Royal Society of Chemistry, Cambridge, 109–135. https://doi.org/10.1039/9781839160233-00109
[12]
Yu-Ting Cheng, Mathias Funk, Wenn-Chieh Tsai, and Lin-Lin Chen. 2019. Peekaboo Cam: Designing an Observational Camera for Home Ecologies Concerning Privacy. In Proceedings of the 2019 on Designing Interactive Systems Conference(DIS ’19). Association for Computing Machinery, New York, NY, USA, 823–836. https://doi.org/10.1145/3322276.3323699
[13]
Rachel Clarke, Sara Heitlinger, Marcus Foth, Carl DiSalvo, Ann Light, and Laura Forlano. 2018. More-than-human urban futures: speculative participatory design to avoid ecocidal smart cities. In Proceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 2(PDC ’18). Association for Computing Machinery, New York, NY, USA, 1–4. https://doi.org/10.1145/3210604.3210641
[14]
Paul Coulton and Joseph Galen Lindley. 2019. More-Than Human Centred Design: Considering Other Things. The Design Journal 22, 4 (July 2019), 463–481. https://doi.org/10.1080/14606925.2019.1614320 Publisher: Routledge _eprint: https://doi.org/10.1080/14606925.2019.1614320.
[15]
Kristin N. Dew and Daniela K. Rosner. 2018. Lessons from the Woodshop: Cultivating Design with Living Materials. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems(CHI ’18). Association for Computing Machinery, New York, NY, USA, 1–12. https://doi.org/10.1145/3173574.3174159
[16]
Batya Friedman, Peter H. Kahn, Jennifer Hagman, Rachel L. Severson, and Brian Gill. 2008. The watcher and the watched: social judgments about privacy in a public place. Human-Computer Interaction 21, 2 (May 2008), 235–272. https://doi.org/10.1207/s15327051hci2102_3
[17]
Elisa Giaccardi. 2020. Casting Things As Partners In Design: Toward A More-Than-Human Design Practice. In Relating to Things : Design, Technology and the Artificial (1 ed.), Heather Wiltse (Ed.). Bloomsbury Visual Arts, London, 99–132. http://www.bloomsburycollections.com/book/relating-to-things-design-technology-and-the-artificial/ch6-casting-things-as-partners-in-design-toward-a-more-than-human-design-practice/
[18]
Elisa Giaccardi, Nazli Cila, Chris Speed, and Melissa Caldwell. 2016. Thing Ethnography: Doing Design Research with Non-Humans. In Proceedings of the 2016 ACM Conference on Designing Interactive Systems(DIS ’16). Association for Computing Machinery, New York, NY, USA, 377–387. https://doi.org/10.1145/2901790.2901905
[19]
Elisa Giaccardi and Johan Redström. 2020. Technology and More-Than-Human Design. Design Issues 36, 4 (Sept. 2020), 33–44. https://doi.org/10.1162/desi_a_00612 Publisher: MIT Press.
[20]
Elisa Giaccardi, Christopher Speed, Nazli Cila, and M. Caldwell. 2016. Things as co-ethnographers. In Implications of a thing perspective for design and anthropology. Bloomsbury Academic, 235–248. https://doi.org/10.5040/9781474280617.ch-015
[21]
Jacob Kastrenakes. 2020. Google starts rolling out Duplex feature that can call salons to book a haircut for you. https://www.theverge.com/2020/10/13/21514427/google-duplex-haircut-booking-feature-rolling-out-robot-natural-voice
[22]
Jieun Kim, Woochan Kim, Jungwoo Nam, and Hayeon Song. 2020. ”I Can Feel Your Empathic Voice”: Effects of Nonverbal Vocal Cues in Voice User Interface. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems(CHI EA ’20). Association for Computing Machinery, New York, NY, USA, 1–8. https://doi.org/10.1145/3334480.3383075
[23]
Lenneke Kuijer and Elisa Giaccardi. 2018. Co-performance: Conceptualizing the Role of Artificial Agency in the Design of Everyday Life. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems(CHI ’18). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3173574.3173699
[24]
Szu-Yu (Cyn) Liu, Shaowen Bardzell, and Jeffrey Bardzell. 2019. Symbiotic Encounters: HCI and Sustainable Agriculture. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3290605.3300547
[25]
Dan Lockton, Flora Bowden, Clare Brass, and Rama Gheerawo. 2014. Bird-Wattching: Exploring Sonification of Home Electricity Use with Birdsong. (2014). https://doi.org/10.13140/2.1.3706.0489 Publisher: Unpublished.
[26]
Michal Luria, Judeth Oden Choi, Rachel Gita Karp, John Zimmerman, and Jodi Forlizzi. 2020. Robotic Futures: Learning about Personally-Owned Agents through Performance. In Proceedings of the 2020 ACM Designing Interactive Systems Conference(DIS ’20). Association for Computing Machinery, New York, NY, USA, 165–177. https://doi.org/10.1145/3357236.3395488
[27]
Cecily Maller and Yolande Strengers (Eds.). 2019. Social Practices and Dynamic Non-Humans: Nature, Materials and Technologies(1st ed. 2019 ed.). Springer International Publishing : Imprint: Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-92189-1
[28]
Betti Marenko. 2014. Neo-Animism and Design: A New Paradigm in Object Theory. Vol. 6. https://doi.org/10.2752/175470814X14031924627185
[29]
Dave Murray-Rust, Katerina Gorkovenko, Dan Burnett, and Daniel Richards. 2019. Entangled Ethnography: Towards a collective future understanding. In Proceedings of the Halfway to the Future Symposium 2019(HTTF 2019). Association for Computing Machinery, New York, NY, USA, 1–10. https://doi.org/10.1145/3363384.3363405
[30]
Iohanna Nicenboim, Elisa Giaccardi, Marie Louise Juul Søndergaard, Anuradha Venugopal Reddy, Yolande Strengers, James Pierce, and Johan Redström. 2020. More-Than-Human Design and AI: In Conversation with Agents. In Companion Publication of the 2020 ACM Designing Interactive Systems Conference(DIS’ 20 Companion). Association for Computing Machinery, New York, NY, USA, 397–400. https://doi.org/10.1145/3393914.3395912
[31]
Emmi Parviainen and Marie Louise Juul Søndergaard. 2020. Experiential Qualities of Whispering with Voice Assistants. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems(CHI ’20). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3313831.3376187
[32]
James Pierce. 2019. Smart Home Security Cameras and Shifting Lines of Creepiness: A Design-Led Inquiry. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3290605.3300275
[33]
James Pierce and Eric Paulos. 2015. Making Multiple Uses of the Obscura 1C Digital Camera: Reflecting on the Design, Production, Packaging and Distribution of a Counterfunctional Device. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems(CHI ’15). Association for Computing Machinery, New York, NY, USA, 2103–2112. https://doi.org/10.1145/2702123.2702405
[34]
María Puig de la Bellacasa. 2017. Matters of care: speculative ethics in more than human worlds. Number 41 in Posthumanities. University of Minnesota Press, Minneapolis.
[35]
Iyad Rahwan, Manuel Cebrian, Nick Obradovich, Josh Bongard, Jean-François Bonnefon, Cynthia Breazeal, Jacob W. Crandall, Nicholas A. Christakis, Iain D. Couzin, Matthew O. Jackson, Nicholas R. Jennings, Ece Kamar, Isabel M. Kloumann, Hugo Larochelle, David Lazer, Richard McElreath, Alan Mislove, David C. Parkes, Alex ‘Sandy’ Pentland, Margaret E. Roberts, Azim Shariff, Joshua B. Tenenbaum, and Michael Wellman. 2019. Machine behaviour. Nature 568, 7753 (April 2019), 477–486. https://doi.org/10.1038/s41586-019-1138-y
[36]
Anuradha Reddy, Iohanna Nicenboim, James Pierce, and Elisa Giaccardi. 2020. Encountering ethics through design: a workshop with nonhuman participants. AI & SOCIETY (Nov. 2020). https://doi.org/10.1007/s00146-020-01088-7
[37]
Johan Redström and Heather Wiltse. 2018. Changing Things: the Future of Objects in a Virtual World.Bloomsbury Publishing USA, London. http://public.eblib.com/choice/publicfullrecord.aspx?p=5516511 OCLC: 1054054026.
[38]
Stuart Reeves, Martin Porcheron, and Joel Fischer. 2018. ’This is not what we wanted’: designing for conversation with voice interfaces. Interactions 26, 1 (Dec. 2018), 46–51. https://doi.org/10.1145/3296699
[39]
Jon Rogers, Loraine Clarke, Martin Skelly, Nick Taylor, Pete Thomas, Michelle Thorne, Solana Larsen, Katarzyna Odrozek, Julia Kloiber, Peter Bihr, Anab Jain, Jon Arden, and Max von Grafenstein. 2019. Our Friends Electric: Reflections on Advocacy and Design Research for the Voice Enabled Internet. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–13. https://doi.org/10.1145/3290605.3300344
[40]
Nick Seaver. 2017. Algorithms as culture: Some tactics for the ethnography of algorithmic systems. Big Data & Society 4, 2 (Dec. 2017), 205395171773810. https://doi.org/10.1177/2053951717738104
[41]
Ron Wakkary, Doenja Oogjes, Sabrina Hauser, Henry Lin, Cheng Cao, Leo Ma, and Tijs Duel. 2017. Morse Things: A Design Inquiry into the Gap Between Things and Us. In Proceedings of the 2017 Conference on Designing Interactive Systems(DIS ’17). Association for Computing Machinery, New York, NY, USA, 503–514. https://doi.org/10.1145/3064663.3064734
[42]
RC White and A Remington. 2018. Object personification in autism: This paper will be very sad if you don’t read it. Autism 23, 4 (2018), 1042–1045. Publisher: Autism.
[43]
Peter Wohlleben, Jane Billinghurst, and Peter Wohlleben. 2018. The hidden life of trees: the illustrated edition. OCLC: 1028637835.

Cited By

View all
  • (2024)Future notification: Living and breathing in post-pandemic climate changeNew Media & Society10.1177/1461444823120164626:3(1349-1365)Online publication date: 26-Feb-2024
  • (2023)Invoking ‘Empathy for the Planet’ through Participatory Ecological Storytelling: From Human-Centered to Planet-Centered DesignSustainability10.3390/su1510779415:10(7794)Online publication date: 10-May-2023
  • (2023)Challenges and Opportunities of Generative AI for Higher Education as Explained by ChatGPTEducation Sciences10.3390/educsci1309085613:9(856)Online publication date: 23-Aug-2023
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
May 2021
2965 pages
ISBN:9781450380959
DOI:10.1145/3411763
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 May 2021

Check for updates

Author Tags

  1. AI
  2. Conversational Agents
  3. IoT
  4. More-than-human Design
  5. Thing Interviews
  6. Voice Interfaces

Qualifiers

  • Extended-abstract
  • Research
  • Refereed limited

Conference

CHI '21
Sponsor:

Acceptance Rates

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)232
  • Downloads (Last 6 weeks)21
Reflects downloads up to 13 Sep 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Future notification: Living and breathing in post-pandemic climate changeNew Media & Society10.1177/1461444823120164626:3(1349-1365)Online publication date: 26-Feb-2024
  • (2023)Invoking ‘Empathy for the Planet’ through Participatory Ecological Storytelling: From Human-Centered to Planet-Centered DesignSustainability10.3390/su1510779415:10(7794)Online publication date: 10-May-2023
  • (2023)Challenges and Opportunities of Generative AI for Higher Education as Explained by ChatGPTEducation Sciences10.3390/educsci1309085613:9(856)Online publication date: 23-Aug-2023
  • (2023)POVR: Designing an Immersive Experience for Generating Moments of Self-reflection at HomeProceedings of the 35th Australian Computer-Human Interaction Conference10.1145/3638380.3638382(324-339)Online publication date: 2-Dec-2023
  • (2023)The Sound of the Future Home Workshop: Ideating Sonic Prototypes for Sustainable Energy ConsumptionProceedings of the 18th International Audio Mostly Conference10.1145/3616195.3616213(101-108)Online publication date: 30-Aug-2023
  • (2023)AI Consent Futures: A Case Study on Voice Data Collection with CliniciansProceedings of the ACM on Human-Computer Interaction10.1145/36101077:CSCW2(1-30)Online publication date: 4-Oct-2023
  • (2023)The Talk: Speculative Conversation with Everyday ObjectsACM SIGGRAPH 2023 Posters10.1145/3588028.3603643(1-2)Online publication date: 23-Jul-2023
  • (2023)Conversations with the News: Co-speculation into Conversational Interactions with News ContentProceedings of the 5th International Conference on Conversational User Interfaces10.1145/3571884.3597123(1-11)Online publication date: 19-Jul-2023
  • (2023)Message Ritual: A Posthuman Account of Living with LampProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581363(1-16)Online publication date: 19-Apr-2023
  • (2023)Decentering Through Design: Bridging Posthuman Theory with More-than-Human Design PracticesHuman–Computer Interaction10.1080/07370024.2023.2283535(1-26)Online publication date: 27-Nov-2023
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format.

HTML Format

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media