research-article

Combating Misinformation in Bangladesh: Roles and Responsibilities as Perceived by Journalists, Fact-checkers, and Users

Authors:

Md Mahfuzul Haque,

Mohammad Yousuf,

Ahmed Shatil Alam,

Pratyasha Saha,

Syed Ishtiaque Ahmed,

Naeemul HassanAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 4, Issue CSCW2

Article No.: 130, Pages 1 - 32

https://doi.org/10.1145/3415201

Published: 15 October 2020 Publication History

Abstract

There has been a growing interest within CSCW community in understanding the characteristics of misinformation propagated through computational media, and the devising techniques to address the associated challenges. However, most work in this area has been concentrated on the cases in the western world leaving a major portion of this problem unaddressed that is situated in the Global South. This paper aims to broaden the scope of this discourse by focusing on this problem in the context of Bangladesh, a country in the Global South. The spread of misinformation on Facebook in Bangladesh, a country with a population of over 163 million, has resulted in chaos, hate attacks, and killings. By interviewing journalists, fact-checkers, in addition to surveying the general public, we analyzed the current state of verifying misinformation in Bangladesh. Our findings show that most people in the 'news audience' want the news media to verify the authenticity of online information that they see online. However, the newspaper journalists say that fact-checking online information is not a part of their job, and it is also beyond their capacity given the amount of information being published online every day. We further find that the voluntary fact-checkers in Bangladesh are not equipped with sufficient infrastructural support to fill in this gap. We show how our findings are connected to some of the core concerns of CSCW community around social media, collaboration, infrastructural politics, and information inequality. From our analysis, we also suggest several pathways to increase the impact of fact-checking efforts through collaboration, technology design, and infrastructure development.

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Cited By

Rahman MKarim RArefin MDhar PHossain GShimamura T(2025)Facilitating automated fact-checking: a machine learning based weighted ensemble technique for claim detectionDiscover Applied Sciences10.1007/s42452-024-06444-67:1Online publication date: 11-Jan-2025
https://doi.org/10.1007/s42452-024-06444-6
Dierickx LLindén C(2024)Screens as Battlefields: Fact-Checkers’ Multidimensional Challenges in Debunking Russian-Ukrainian War PropagandaMedia and Communication10.17645/mac.866812Online publication date: 26-Sep-2024
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Fitzgerald JLokmanoglu ASalles DSantini R(2024)Heaven Holds a Place for Those Who Pray: Instrumentalizing Religion and Disinformation the 2022 Brazilian and 2023 Turkish Presidential CampaignsThe International Journal of Press/Politics10.1177/19401612241285660Online publication date: 30-Sep-2024
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Index Terms

Combating Misinformation in Bangladesh: Roles and Responsibilities as Perceived by Journalists, Fact-checkers, and Users
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 4, Issue CSCW2

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October 2020

2310 pages

EISSN:2573-0142

DOI:10.1145/3430143

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Published: 15 October 2020

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Cited By

Rahman MKarim RArefin MDhar PHossain GShimamura T(2025)Facilitating automated fact-checking: a machine learning based weighted ensemble technique for claim detectionDiscover Applied Sciences10.1007/s42452-024-06444-67:1Online publication date: 11-Jan-2025
https://doi.org/10.1007/s42452-024-06444-6
Dierickx LLindén C(2024)Screens as Battlefields: Fact-Checkers’ Multidimensional Challenges in Debunking Russian-Ukrainian War PropagandaMedia and Communication10.17645/mac.866812Online publication date: 26-Sep-2024
https://doi.org/10.17645/mac.8668
Fitzgerald JLokmanoglu ASalles DSantini R(2024)Heaven Holds a Place for Those Who Pray: Instrumentalizing Religion and Disinformation the 2022 Brazilian and 2023 Turkish Presidential CampaignsThe International Journal of Press/Politics10.1177/19401612241285660Online publication date: 30-Sep-2024
https://doi.org/10.1177/19401612241285660
Mahl DZeng JSchäfer MEgert FOliveira T(2024)“We Follow the Disinformation”: Conceptualizing and Analyzing Fact-Checking Cultures Across CountriesThe International Journal of Press/Politics10.1177/19401612241270004Online publication date: 11-Aug-2024
https://doi.org/10.1177/19401612241270004
Ul Islam MIslam MWidén G(2024)Navigating the infodemic maze: Does information literacy reduce the infodemic?IFLA Journal10.1177/0340035224125292350:3(547-561)Online publication date: 2-Jun-2024
https://doi.org/10.1177/03400352241252923
Agarwal DShahid FVashistha A(2024)Conversational Agents to Facilitate Deliberation on Harmful Content in WhatsApp GroupsProceedings of the ACM on Human-Computer Interaction10.1145/36870308:CSCW2(1-32)Online publication date: 8-Nov-2024
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Chuai YTian HPröllochs NLenzini G(2024)Did the Roll-Out of Community Notes Reduce Engagement With Misinformation on X/Twitter?Proceedings of the ACM on Human-Computer Interaction10.1145/36869678:CSCW2(1-52)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686967
Rifat MDas DPoddar AJannat MSoden RSemaan BAhmed S(2024)The Politics of Fear and the Experience of Bangladeshi Religious Minority Communities Using Social Media PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/36869268:CSCW2(1-32)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686926
Pareek Svan Berkel NVelloso EGoncalves J(2024)Effect of Explanation Conceptualisations on Trust in AI-assisted Credibility AssessmentProceedings of the ACM on Human-Computer Interaction10.1145/36869228:CSCW2(1-31)Online publication date: 8-Nov-2024
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Fawzi MMagdy W(2024)"Pinocchio had a Nose, You have a Network!": On Characterizing Fake News Spreaders on Arabic Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36537028:CSCW1(1-20)Online publication date: 26-Apr-2024
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