research-article

Collocated Distance: A Fundamental Challenge for the Design of Hybrid Work Technologies

Authors:

Melanie Duckert,

Louise Barkhuus,

Pernille BjørnAuthors Info & Claims

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

Article No.: 612, Pages 1 - 16

https://doi.org/10.1145/3544548.3580899

Published: 19 April 2023 Publication History

Abstract

After the pandemic, it is urgently important to explore the special challenges which arise with hybrid work. Through cross-case analyses of published papers, we propose collocated distance as a design challenge uniquely relevant for hybrid cooperative technologies. We identify and conceptualize collocated distance as a design challenge that arises in hybrid work situations, where at least three actors are mutually dependent in their work while being located within fewer contexts than the number of actors. Collocated distance reminds us that when designing hybrid technologies, we must not only focus on creating technologies that support the work across geographical locations but equally pay attention to the relations and possible disconnections which exist locally between collocated actors. When designing cooperative technologies supporting distributed work, often focus is on the boundaries between geographical contexts – however, in hybrid work, we must not forget to pay attention to the collocated boundaries within the same context.

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Duckert MLee CBjørn P(2025)The Ripple Effect of Information InfrastructuresComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09509-7Online publication date: 4-Jan-2025
https://doi.org/10.1007/s10606-024-09509-7
Koch MOtt FRichter A(2024)The future of interactive information radiators for knowledge workersi-com10.1515/icom-2024-000623:2(139-153)Online publication date: 9-Jul-2024
https://doi.org/10.1515/icom-2024-0006
Duckert MBjørn P(2024)Revisiting Grudin’s eight challenges for developers of groupware technologies 30 years lateri-com10.1515/icom-2023-003923:1(7-31)Online publication date: 21-Mar-2024
https://doi.org/10.1515/icom-2023-0039
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Index Terms

Collocated Distance: A Fundamental Challenge for the Design of Hybrid Work Technologies
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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cover image ACM Conferences

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

April 2023

14911 pages

ISBN:9781450394215

DOI:10.1145/3544548

Editors:
Albrecht Schmidt
LMU Munich, Germany60028717
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Kaisa Väänänen
Tampere University, Finland60011170
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Tesh Goyal
Google Research, USA60006191
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Per Ola Kristensson
University of Cambridge, UK60031101
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Anicia Peters
University of Namibia, Namibia60072704
,
Stefanie Mueller
Massachusetts Institute of Technology, USA60022195
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Julie R. Williamson
University of Glasgow, UK60001490
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Max L. Wilson
University of Nottingham, UK60015138

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Cited By

Duckert MLee CBjørn P(2025)The Ripple Effect of Information InfrastructuresComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09509-7Online publication date: 4-Jan-2025
https://doi.org/10.1007/s10606-024-09509-7
Koch MOtt FRichter A(2024)The future of interactive information radiators for knowledge workersi-com10.1515/icom-2024-000623:2(139-153)Online publication date: 9-Jul-2024
https://doi.org/10.1515/icom-2024-0006
Duckert MBjørn P(2024)Revisiting Grudin’s eight challenges for developers of groupware technologies 30 years lateri-com10.1515/icom-2023-003923:1(7-31)Online publication date: 21-Mar-2024
https://doi.org/10.1515/icom-2023-0039
Dunn KShklovski IBjørn P(2024)What Research through Art can bring to CSCW: exploring ambiguous futures of worki-com10.1515/icom-2023-003823:1(33-55)Online publication date: 22-Apr-2024
https://doi.org/10.1515/icom-2023-0038
Richter ARichter S(2024)Hybrid work – a reconceptualisation and research agendai-com10.1515/icom-2023-002723:1(71-78)Online publication date: 20-Mar-2024
https://doi.org/10.1515/icom-2023-0027
Panda PTankelevitch LSpittle BInkpen KTang JJunuzovic SQi QSweeney PWilson ABuxton WSellen ARintel S(2024)Hybridge: Bridging Spatiality for Inclusive and Equitable Hybrid MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36870408:CSCW2(1-39)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687040
Busboom JBoulus-Rodje N(2024)The Quest for "How to do Hybrid right": Moving Beyond Compensating Asymmetries to Experience-Driven CooperationProceedings of the ACM on Human-Computer Interaction10.1145/36869838:CSCW2(1-30)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686983
Dybboe MEllemose JVastrup ABoudouraki ARintel SPetersen MGrønbæk JKlokmose C(2024)TableBot: Getting a Handle on Hybrid Collaboration by Negotiating Control of a Tabletop Telepresence RobotProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685350(1-15)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685350
Busboom JFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Imagining the Hybrid Workspace as a "Third Space": Participatory Speculations on the Unique Qualities of the Hybrid Cooperative SpaceCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681881(393-397)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681881
Günther FMoerike F(2024)Knocking On Office DoorsProceedings of Mensch und Computer 202410.1145/3670653.3677497(514-519)Online publication date: 1-Sep-2024
https://dl.acm.org/doi/10.1145/3670653.3677497
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