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Technology-Mediated Strategies for Coping with Mental Health Challenges: Insights from People with Bipolar Disorder

Authors:

Dylan Thomas Doyle,

Stephen VoidaAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue CSCW2

Article No.: 240, Pages 1 - 31

https://doi.org/10.1145/3610031

Published: 04 October 2023 Publication History

Abstract

Technology plays an increasingly pivotal role in mediating mental health support in people's everyday lives. However, it is not clear how that mediation is occurring, to what end, and what technologies are implicated. In this study, we examine these questions with a mixed-methods analysis of conversations among participants in several Bipolar Disorder (BD) communities on Reddit. Analyzing posts produced over four years, we identify a wide variety of technologies that people employ to manage their mental conditions, such as communication technologies, online communities and tracking tools. Using this taxonomy of technologies as a framework, we then summarize three technology-mediated management strategies that these technologies enable, including serving as community, episode, and information mediators. We argue that with a comprehensive and nuanced understanding of people's in situ technology use, we can identify research and design opportunities for designing human-centered technologies to help people manage mental health challenges more effectively.

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Su ZKamath STirakitsoontorn PChen Y(2024)The Hidden Burden: Encountering and Managing (Unintended) Stigma in Children with Serious IllnessesProceedings of the ACM on Human-Computer Interaction10.1145/36410218:CSCW1(1-35)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641021
Xu TJost EMesser LCook PForlenza GSankaranarayanan SFiesler CVoida S(2024)“Obviously, Nothing's Gonna Happen in Five Minutes”: How Adolescents and Young Adults Infrastructure Resources to Learn Type 1 Diabetes ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642612(1-16)Online publication date: 11-May-2024
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Index Terms

Technology-Mediated Strategies for Coping with Mental Health Challenges: Insights from People with Bipolar Disorder
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)
    1. Empirical studies in HCI
    2. HCI design and evaluation methods

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 7, Issue CSCW2

CSCW

October 2023

4055 pages

EISSN:2573-0142

DOI:10.1145/3626953

Editor:
Jeff Nichols
Apple Inc., United States

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This work is licensed under a Creative Commons Attribution International 4.0 License.

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Su ZKamath STirakitsoontorn PChen Y(2024)The Hidden Burden: Encountering and Managing (Unintended) Stigma in Children with Serious IllnessesProceedings of the ACM on Human-Computer Interaction10.1145/36410218:CSCW1(1-35)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641021
Xu TJost EMesser LCook PForlenza GSankaranarayanan SFiesler CVoida S(2024)“Obviously, Nothing's Gonna Happen in Five Minutes”: How Adolescents and Young Adults Infrastructure Resources to Learn Type 1 Diabetes ManagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642612(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642612

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