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Balancing Methodological Openness and Control in TPC-UX Pedagogy

Published: 23 January 2025 Publication History

Abstract

This experience report describes a six-week unit at the intersection of technical and professional communication and user experience design (TPC-UX). Drawing on the work of Patricia Sullivan and Thomas Kent, it argues for a paralogic hermeneutic approach to TPC-UX pedagogy and illustrates how the Double Diamond design process can be used to scaffold assignments and create methodological balance. It also describes how commonplace TPC assignments---such as the technology tutorial---can be reframed according to user experience methods. Details about readings and deliverables are included.

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  1. Balancing Methodological Openness and Control in TPC-UX Pedagogy

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    cover image Communication Design Quarterly
    Communication Design Quarterly  Volume 12, Issue 3
    September 2024
    100 pages
    EISSN:2166-1642
    DOI:10.1145/3658422
    Issue’s Table of Contents
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 23 January 2025
    Published in SIGDOC-CDQ Volume 12, Issue 3

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    Author Tags

    1. double diamond design
    2. hermeneutics
    3. methods
    4. pedagogy
    5. user experience

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