SIGDOC

In the introduction, we describe the exigence for the special issue and discuss how technical and professional communication (TPC) instructors teach user experience (UX) in ways that are unique, divergent, and innovative. Given the interdisciplinary ...

This article reports on a study about design thinking pedagogy in technical communication courses taken by engineering students. The study suggests that design thinking pedagogy can foster engineering students' empathy for users, particularly their ...

This teaching case applies design thinking to a large-scale client project in a technical and professional communication (TPC) class. Using the 5-step design thinking process ("empathize, define, ideate, prototype, test") over 8 weeks, the students in an ...

This experience report describes a six-week unit at the intersection of technical and professional communication and user experience design (TPC-UX). Drawing on the work of Patricia Sullivan and Thomas Kent, it argues for a paralogic hermeneutic approach ...

This article discusses a newly created method of UX journey mapping---User Experience as Racial Storytelling (UXRS)---designed to centralize Black user narratives in design thinking, and the teaching implications as a Black woman non-tenure track (NTT) ...

In this experience report, we share our approach to a Community-Engaged User Experience (CEUX) (Lee et al., 2023) pedagogy for a graduate-level technical writing research methods course in a traditional English department at Portland State University. We ...

This experience report describes a fully online graduate course on user-centered design that was designed to scaffold self-regulated learning and then redesigned to follow Anaissie et al.'s 2021 iteration of the Liberatory Design process. The pivot to ...

Design systems provide a useful approach for TPC instructors looking to teach students to design and build accessible digital products. This experience report presents a teaching unit on using design systems to introduce accessibility to students. Using ...

In this experience report, we share our strategies for scaffolding and supporting instruction in empathy in a first-year Engineering Design studio course. Empathy is a key component of UX and design, but as Tham argued, it is a difficult skill that ...

Despite scholarly alignments between user experience (UX) principles and contract grading, further accounts and studies of grading in UX courses are needed. My self-study of a UX course found that labor-based contract grading helped de-center instructor ...