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Predictive human performance modeling made easy

Published: 25 April 2004 Publication History

Abstract

Although engineering models of user behavior have enjoyed a rich history in HCI, they have yet to have a widespread impact due to the complexities of the modeling process. In this paper we describe a development system in which designers generate predictive cognitive models of user behavior simply by demonstrating tasks on HTML mock-ups of new interfaces. Keystroke-Level Models are produced automatically using new rules for placing mental operators, then implemented in the ACT-R cognitive architecture. They interact with the mock-up through integrated perceptual and motor modules, generating behavior that is automatically quantified and easily examined. Using a query-entry user interface as an example [19], we demonstrate that this new system enables more rapid development of predictive models, with more accurate results, than previously published models of these tasks.

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    cover image ACM Conferences
    CHI '04: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2004
    742 pages
    ISBN:1581137028
    DOI:10.1145/985692
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 25 April 2004

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    Author Tags

    1. GOMS
    2. KLM
    3. cognitive modeling

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    • (2024)Applying HCI Principles in Designing Usable Systems for DentistryHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_14(345-370)Online publication date: 14-Nov-2024
    • (2023)The Effect of Task Fidelity on Learning Curves: A Synthetic AnalysisInternational Journal of Human–Computer Interaction10.1080/10447318.2022.216186339:11(2253-2267)Online publication date: 29-Jan-2023
    • (2022)Databases for Estimating Task Element Times: An OverviewProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132266131466:1(1591-1595)Online publication date: 27-Oct-2022
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    • (2021)FLM-2A: Towards Automated HCI Modeling of Android Applications Based on a Modified Version of the Keystroke Level ModelHuman-Computer Interaction. Theory, Methods and Tools10.1007/978-3-030-78462-1_25(329-342)Online publication date: 3-Jul-2021
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