This is Md Mostafa Asef Rafi a Graduate Student from Florida Atlantic University majoring in . I have 6 published research paper till now in some renowned journal including Emerald. My research area is basically on the financial sectors of Bangladesh. Hoping to collaborate with other researchers working in this field in the upcoming days
In the current era of competition, economical strength has become an important factor for a count... more In the current era of competition, economical strength has become an important factor for a country to prove itself authoritative in front of the other countries in the world. In the recent time, among the dominant countries, USA, China and Russia are the three most prevalent countries in the world without any doubt. Trade war is happening in between USA and China for a long time which has become a dependent variable in the world economy and for the reason of it problem is arose with the import of energy and stuffs. On the other side, China and Russia both are amicable to each other. Due to the trade war, it has become more strengthen for both of the countries specially for Russia which was previously suffering from economic sanction and cold war. With this, Russia is getting the advantage very conveniently by positioning itself in a neutral situation. Again, China is getting the benefits by doing its business with Russia with a reasonable tariff whereas USA was charging a high tariff for China. So ultimately, this whole situation is working as an elixir for Russia’s economy.
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are 59 scheduled banks including 48 private commercial banks in Bangladesh operating under the regulation of Bangladesh Bank. There is a paramount importance of manpower planning in these commercial banks for achieving competitive advantage and banks' strategic objectives. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the impact of manpower planning in the banks' overall performance of Bangladesh. This study is based on a survey of 206 employees of different levels of the commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector in Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning of the banks. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are significantly related to the overall manpower planning effectiveness of the commercial banks in Bangladesh. This study suggests that the policymakers of the commercial banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning of the banks.
Global Journal of Management and Business Research
The Banking sector is the most stable sector compared to other industrial units of Bangladesh. Pr... more The Banking sector is the most stable sector compared to other industrial units of Bangladesh. Presently, there are fifty-nine scheduled banks, including nine public banks in Bangladesh. A large number of people as employees are being connected with these banks. Their loyalty towards their jobs, along with other factors has an impact on the bank’s overall performance in this sector. Hence, this paper aims at evaluating the factors affecting the loyalty of public bank employees in Bangladesh. The Literature review found that various intrinsic and extrinsic factors impacts the fidelity of Public Bank employees in Bangladesh. Some innate factors like level of satisfaction, verbal performance appraisal, organizational reputation plays a major impact on the loyalty of the employees. Moreover, some extrinsic factors like compensation, training, career development, working environment impacts directly on the fealty of the employees. These factors are independent variables. Moreover, organi...
The financial sector is one of the most vital sectors for any country specially for a developing ... more The financial sector is one of the most vital sectors for any country specially for a developing country like Bangladesh. In such a developing stage of the economy of Bangladesh, the significance of different merchant banks are enormous. The Investment Banks helps in capital formation for the formation of business and industries which helps our economy to grow. In this study an attempt has been done to analyze the functions of different merchant banks and to measure the financial performance of some selected merchant banks s for the period 2013-2018 through different ratio analyses and DuPont model which is an essential tool for evaluating the financial performance of any entity.
Global Journal of Management and Business Research: (A) Administration and Management, 2019
Bangladesh is a densely populated country of the world. More than 170 million people live in this... more Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Abstract-Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis and Structural Equation Modeling (SEM) were used to identify the relationships between the overall experience of the mobile banking customers and the specific factor(s) that affect customers experience in mobile banking. Results show that the convenient and responsive system, transaction security in ATM booth and technological difficulty are significant factors that affect the customers experience in mobile banking of Bangladesh. This study suggests that the policymakers should focus on the convenient and responsive system of mobile banking, transaction security in ATM booth and technological difficulty factors that affect customers experience in doing mobile banking for the improvement of the mobile banking services in Bangladesh.
International Journal of Business and Applied Science, 2020
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are fifty-nine scheduled banks including forty-eight private commercial banks in Bangladesh operating under the regulation of the central bank of Bangladesh-Bangladesh Bank. There is a paramount importance of manpower planning of these commercial banks for achieving competitive advantage, banks' strategic objectives and keeping this sector stable in the economy. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the effectiveness of manpower planning practices of the private banks in Bangladesh. This study is based on a survey of 206 employees of different levels of commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector of Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning techniques of the commercial banks in Bangladesh. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are also significantly related to the overall effectiveness of manpower planning practices of the commercial banks in Bangladesh. This study suggests that the policymakers of the banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning practices in the commercial banks of Bangladesh. The policymakers also should adopt Delphi technique and skill inventory practices, and key position auditing techniques in order to make manpower planning more effective in the banks. Keywords: Manpower planning, Delphi Technique, job turnover, comprehensive recruitment plan, key position auditing. Background The economy of any country primarily depends on the stability of the financial sector where bank is the most prominent sub-sector. In Bangladesh, banking industry is an important and stable financial sector compared to other sectors of the country. But the stability of this sector substantially depends on the efficiency of the employees work over there. An effective manpower planning can only make sure the stability of this sector as it identifies the future needs and availability of human resources and their skills requirements. Manpower planning can contribute to the success of the banks by controlling major costs such as, salary, administrative and other costs. To ensure the organizational strategic goal, banks must have clear manpower planning that clearly will foster the internal and external fit. Therefore, there is a paramount importance of manpower planning in the banking industry of Bangladesh for the achievement of goals of the banks and the stability of the economy of the country. Hence, this study aims at measuring the effectiveness of manpower planning practices in the private commercial banks of Bangladesh. Study shows that the manpower planning specifically focuses on selecting the employee for the organization and not for a specific job. The new emerging model focuses on the fact that the employees who are going to be selected must fit not only with the jobs requirements but also with the organization's overall performance and culture (Bowen et al., 1991). Different key human resource drivers pursuing the accomplishment of strategic organizational goals in this regard are employee motivation, loyalty, commitment, satisfaction, citizenship behavior and productivity. These factors can be affected by reliable, integrated and corresponding set of manpower planning procedures and practices (Ali, Ahmad & Iqbal, 2012). Manpower planning in banks refers to present and future human resource needs in order to attain the bank's objectives. It is also to serve as a connection between HRM and the bank's overall strategic plan.
A merchant bank is a company that conducts underwriting, loan service financial advising, and fun... more A merchant bank is a company that conducts underwriting, loan service financial advising, and fundraising services for large corporations and high net worth individuals. In Bangladesh the establishment of merchant bank added value to the stock market which plays a vital role in the progress of economic development. The purpose behind furnishing this paper is to study and evaluate operations of different merchant banks of Bangladesh. For this, five renowned merchant banks of Bangladesh have been chosen from where we will be collecting our primary data. Sources of secondary data collection are different business portals (offline and online both) finance related websites of Bangladesh. Our probable finding from this paper is to detect the functions and services rendered by the merchant banks of Bangladesh and to analyze them through a comparative study. Our paper can be of great value for the merchant banks as well as for the future generation as it can be a guideline form them and for the merchant banks it will be chance to renovate themselves by knowing their weaknesses which will be resulted from our extensive analysis. Moreover, we will try to input some recommendation that may be beneficial for the banks.
This study is mainly discussed on three cases which formed the base for investigation of the stud... more This study is mainly discussed on three cases which formed the base for investigation of the study regarding the Governance Framework of Public Projects in Bangladesh. The study looked at what are the factors and participants forming the framework and how they are affecting the Project works and how compatible they are with their aims. The study concludes with the importance of Project governance framework & areas of improvement are highlighted.
Banking sector is the most stable sector compared to other industrial sectors of Bangladesh. Pres... more Banking sector is the most stable sector compared to other industrial sectors of Bangladesh. Presently, there are 59 scheduled banks including 9 public banks in Bangladesh. A large number of people are connected with these banks as employees. Their loyalty towards their jobs along with other factors has an impact on the bank's overall performance in this sector. Hence, this paper aims at evaluating the factors affecting the loyalty of public bank employees in Bangladesh. Literature review found that various intrinsic and extrinsic factors affect the loyalty of Public Bank employees in Bangladesh. Some intrinsic factors like level of satisfaction, verbal performance appraisal, organizational reputation plays a great impact on the loyalty of the employees. Moreover, some extrinsic factors like compensation, training, career development, working environment impacts directly on the loyalty of the employees. These factors are basically independent variables. On the other hand, organizational well being, financial performance are dependent variables. This study is based on a survey of 200 employees of five leading public banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the overall loyalty condition of the employees of public banking sector in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis was used to identify the relationships between loyalty of the employees and the factors that affect the loyalty of the employees of public banks in Bangladesh. Results shows that factors like prompt service and well dressed and politeness affect the loyalty of public bank employees in Bangladesh.
Bangladesh is a densely populated country of the world. More than 170 million people live in this... more Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Abstract-Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis and Structural Equation Modeling (SEM) were used to identify the relationships between the overall experience of the mobile banking customers and the specific factor(s) that affect customers experience in mobile banking. Results show that the convenient and responsive system, transaction security in ATM booth and technological difficulty are significant factors that affect the customers experience in mobile banking of Bangladesh. This study suggests that the policymakers should focus on the convenient and responsive system of mobile banking, transaction security in ATM booth and technological difficulty factors that affect customers experience in doing mobile banking for the improvement of the mobile banking services in Bangladesh.
Business and Applied Sciences Academy of North America (BAASANA) International Conference, 2019
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are 59 scheduled banks including 48 private commercial banks in Bangladesh operating under the regulation of Bangladesh Bank. There is a paramount importance of manpower planning in these commercial banks for achieving competitive advantage and banks' strategic objectives. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the impact of manpower planning in the banks' overall performance of Bangladesh. This study is based on a survey of 206 employees of different levels of the commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector in Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning of the banks. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are significantly related to the overall manpower planning effectiveness of the commercial banks in Bangladesh. This study suggests that the policymakers of the commercial banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning of the banks.
In the current era of competition, economical strength has become an important factor for a count... more In the current era of competition, economical strength has become an important factor for a country to prove itself authoritative in front of the other countries in the world. In the recent time, among the dominant countries, USA, China and Russia are the three most prevalent countries in the world without any doubt. Trade war is happening in between USA and China for a long time which has become a dependent variable in the world economy and for the reason of it problem is arose with the import of energy and stuffs. On the other side, China and Russia both are amicable to each other. Due to the trade war, it has become more strengthen for both of the countries specially for Russia which was previously suffering from economic sanction and cold war. With this, Russia is getting the advantage very conveniently by positioning itself in a neutral situation. Again, China is getting the benefits by doing its business with Russia with a reasonable tariff whereas USA was charging a high tariff for China. So ultimately, this whole situation is working as an elixir for Russia’s economy.
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are 59 scheduled banks including 48 private commercial banks in Bangladesh operating under the regulation of Bangladesh Bank. There is a paramount importance of manpower planning in these commercial banks for achieving competitive advantage and banks' strategic objectives. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the impact of manpower planning in the banks' overall performance of Bangladesh. This study is based on a survey of 206 employees of different levels of the commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector in Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning of the banks. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are significantly related to the overall manpower planning effectiveness of the commercial banks in Bangladesh. This study suggests that the policymakers of the commercial banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning of the banks.
Global Journal of Management and Business Research
The Banking sector is the most stable sector compared to other industrial units of Bangladesh. Pr... more The Banking sector is the most stable sector compared to other industrial units of Bangladesh. Presently, there are fifty-nine scheduled banks, including nine public banks in Bangladesh. A large number of people as employees are being connected with these banks. Their loyalty towards their jobs, along with other factors has an impact on the bank’s overall performance in this sector. Hence, this paper aims at evaluating the factors affecting the loyalty of public bank employees in Bangladesh. The Literature review found that various intrinsic and extrinsic factors impacts the fidelity of Public Bank employees in Bangladesh. Some innate factors like level of satisfaction, verbal performance appraisal, organizational reputation plays a major impact on the loyalty of the employees. Moreover, some extrinsic factors like compensation, training, career development, working environment impacts directly on the fealty of the employees. These factors are independent variables. Moreover, organi...
The financial sector is one of the most vital sectors for any country specially for a developing ... more The financial sector is one of the most vital sectors for any country specially for a developing country like Bangladesh. In such a developing stage of the economy of Bangladesh, the significance of different merchant banks are enormous. The Investment Banks helps in capital formation for the formation of business and industries which helps our economy to grow. In this study an attempt has been done to analyze the functions of different merchant banks and to measure the financial performance of some selected merchant banks s for the period 2013-2018 through different ratio analyses and DuPont model which is an essential tool for evaluating the financial performance of any entity.
Global Journal of Management and Business Research: (A) Administration and Management, 2019
Bangladesh is a densely populated country of the world. More than 170 million people live in this... more Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Abstract-Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis and Structural Equation Modeling (SEM) were used to identify the relationships between the overall experience of the mobile banking customers and the specific factor(s) that affect customers experience in mobile banking. Results show that the convenient and responsive system, transaction security in ATM booth and technological difficulty are significant factors that affect the customers experience in mobile banking of Bangladesh. This study suggests that the policymakers should focus on the convenient and responsive system of mobile banking, transaction security in ATM booth and technological difficulty factors that affect customers experience in doing mobile banking for the improvement of the mobile banking services in Bangladesh.
International Journal of Business and Applied Science, 2020
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are fifty-nine scheduled banks including forty-eight private commercial banks in Bangladesh operating under the regulation of the central bank of Bangladesh-Bangladesh Bank. There is a paramount importance of manpower planning of these commercial banks for achieving competitive advantage, banks' strategic objectives and keeping this sector stable in the economy. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the effectiveness of manpower planning practices of the private banks in Bangladesh. This study is based on a survey of 206 employees of different levels of commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector of Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning techniques of the commercial banks in Bangladesh. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are also significantly related to the overall effectiveness of manpower planning practices of the commercial banks in Bangladesh. This study suggests that the policymakers of the banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning practices in the commercial banks of Bangladesh. The policymakers also should adopt Delphi technique and skill inventory practices, and key position auditing techniques in order to make manpower planning more effective in the banks. Keywords: Manpower planning, Delphi Technique, job turnover, comprehensive recruitment plan, key position auditing. Background The economy of any country primarily depends on the stability of the financial sector where bank is the most prominent sub-sector. In Bangladesh, banking industry is an important and stable financial sector compared to other sectors of the country. But the stability of this sector substantially depends on the efficiency of the employees work over there. An effective manpower planning can only make sure the stability of this sector as it identifies the future needs and availability of human resources and their skills requirements. Manpower planning can contribute to the success of the banks by controlling major costs such as, salary, administrative and other costs. To ensure the organizational strategic goal, banks must have clear manpower planning that clearly will foster the internal and external fit. Therefore, there is a paramount importance of manpower planning in the banking industry of Bangladesh for the achievement of goals of the banks and the stability of the economy of the country. Hence, this study aims at measuring the effectiveness of manpower planning practices in the private commercial banks of Bangladesh. Study shows that the manpower planning specifically focuses on selecting the employee for the organization and not for a specific job. The new emerging model focuses on the fact that the employees who are going to be selected must fit not only with the jobs requirements but also with the organization's overall performance and culture (Bowen et al., 1991). Different key human resource drivers pursuing the accomplishment of strategic organizational goals in this regard are employee motivation, loyalty, commitment, satisfaction, citizenship behavior and productivity. These factors can be affected by reliable, integrated and corresponding set of manpower planning procedures and practices (Ali, Ahmad & Iqbal, 2012). Manpower planning in banks refers to present and future human resource needs in order to attain the bank's objectives. It is also to serve as a connection between HRM and the bank's overall strategic plan.
A merchant bank is a company that conducts underwriting, loan service financial advising, and fun... more A merchant bank is a company that conducts underwriting, loan service financial advising, and fundraising services for large corporations and high net worth individuals. In Bangladesh the establishment of merchant bank added value to the stock market which plays a vital role in the progress of economic development. The purpose behind furnishing this paper is to study and evaluate operations of different merchant banks of Bangladesh. For this, five renowned merchant banks of Bangladesh have been chosen from where we will be collecting our primary data. Sources of secondary data collection are different business portals (offline and online both) finance related websites of Bangladesh. Our probable finding from this paper is to detect the functions and services rendered by the merchant banks of Bangladesh and to analyze them through a comparative study. Our paper can be of great value for the merchant banks as well as for the future generation as it can be a guideline form them and for the merchant banks it will be chance to renovate themselves by knowing their weaknesses which will be resulted from our extensive analysis. Moreover, we will try to input some recommendation that may be beneficial for the banks.
This study is mainly discussed on three cases which formed the base for investigation of the stud... more This study is mainly discussed on three cases which formed the base for investigation of the study regarding the Governance Framework of Public Projects in Bangladesh. The study looked at what are the factors and participants forming the framework and how they are affecting the Project works and how compatible they are with their aims. The study concludes with the importance of Project governance framework & areas of improvement are highlighted.
Banking sector is the most stable sector compared to other industrial sectors of Bangladesh. Pres... more Banking sector is the most stable sector compared to other industrial sectors of Bangladesh. Presently, there are 59 scheduled banks including 9 public banks in Bangladesh. A large number of people are connected with these banks as employees. Their loyalty towards their jobs along with other factors has an impact on the bank's overall performance in this sector. Hence, this paper aims at evaluating the factors affecting the loyalty of public bank employees in Bangladesh. Literature review found that various intrinsic and extrinsic factors affect the loyalty of Public Bank employees in Bangladesh. Some intrinsic factors like level of satisfaction, verbal performance appraisal, organizational reputation plays a great impact on the loyalty of the employees. Moreover, some extrinsic factors like compensation, training, career development, working environment impacts directly on the loyalty of the employees. These factors are basically independent variables. On the other hand, organizational well being, financial performance are dependent variables. This study is based on a survey of 200 employees of five leading public banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the overall loyalty condition of the employees of public banking sector in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis was used to identify the relationships between loyalty of the employees and the factors that affect the loyalty of the employees of public banks in Bangladesh. Results shows that factors like prompt service and well dressed and politeness affect the loyalty of public bank employees in Bangladesh.
Bangladesh is a densely populated country of the world. More than 170 million people live in this... more Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Abstract-Bangladesh is a densely populated country of the world. More than 170 million people live in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In recent years, mobile banking has got highest importance by the customers in the country as it provides immense scope for consumers for banking transactions at any time with the option to access bank's facilities anywhere of the country. It is a subset of electronic banking, the use of which is increasing day by day in Bangladesh. Hence, this paper aims at indentifying the factors that influence the customer experience in mobile banking in Bangladesh. This study is based on a survey of 231 mobile banking customers of nine private commercial banks of Bangladesh. Literature review identified some factors related to mobile banking like convenient and responsive system, transaction speed and accuracy, reliability, transaction security in ATM booth and technological difficulty that affect customers' experience in mobile banking systems etc. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present situation of the mobile banking systems in Bangladesh. Inferential statistics like factor analysis, multiple regression analysis and Structural Equation Modeling (SEM) were used to identify the relationships between the overall experience of the mobile banking customers and the specific factor(s) that affect customers experience in mobile banking. Results show that the convenient and responsive system, transaction security in ATM booth and technological difficulty are significant factors that affect the customers experience in mobile banking of Bangladesh. This study suggests that the policymakers should focus on the convenient and responsive system of mobile banking, transaction security in ATM booth and technological difficulty factors that affect customers experience in doing mobile banking for the improvement of the mobile banking services in Bangladesh.
Business and Applied Sciences Academy of North America (BAASANA) International Conference, 2019
Banking sector is the most prominent and stable sector compared to other industrial sectors of Ba... more Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are 59 scheduled banks including 48 private commercial banks in Bangladesh operating under the regulation of Bangladesh Bank. There is a paramount importance of manpower planning in these commercial banks for achieving competitive advantage and banks' strategic objectives. The basic function of manpower planning in a bank is to identify the future needs and availability of human resources along with the skills required to perform bank's activities to achieve their strategic goals. Hence, this paper aims at evaluating the impact of manpower planning in the banks' overall performance of Bangladesh. This study is based on a survey of 206 employees of different levels of the commercial banks of Bangladesh. Both descriptive and inferential statistics were used to analyze the data. Descriptive statistics were used to describe the present manpower planning practices of the commercial banking sector in Bangladesh. Inferential statistics like factor analysis and multiple regression analysis were used to identify the relationships between the manpower planning practices and the factors that are concerned with effectiveness of manpower planning practices of the commercial banks in Bangladesh. Results show that Delphi technique and skill inventory practices and key position auditing techniques are the significant manpower planning of the banks. Factors like timely planning and audit, evenly distribution of work, addressing job turnover, adequate workload, and comprehensive recruitment plan are significantly related to the overall manpower planning effectiveness of the commercial banks in Bangladesh. This study suggests that the policymakers of the commercial banks of Bangladesh should give importance on timely planning and audit, evenly distribution of work, addressing job turnover, providing adequate workload, and comprehensive recruitment plan in order to bring effectiveness of manpower planning of the banks.
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